Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Melissa Subway® Restaurant at 2315 Sam Rayburn Highway brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Serious Food Order Mistake & Rude Staff
I placed a vegetarian order and was served a sandwich containing meat (ham/beef). I didn't realize the mistake until I had already consumed part of it — which is completely unacceptable.
When I called the store to report the issue, the staff was dismissive and rude, offering only a refund with zero empathy or accountability. No apology, no acknowledgment of how serious a mistake like this can be.
This isn't just a simple mix-up. Getting someone's dietary preferences wrong — especially when it involves meat for someone who doesn't consume it — is a significant failure in food quality control. The poor customer service response made it even worse.
I have already escalated this to Subway Corporate (Order #24F3E21B-72, 04/12/2026). I strongly urge management to retrain staff on both order accuracy and how to handle customer complaints with basic professionalism and respect.
I would not recommend this location.
AA
Akhila
Apr 11, 2026
2.0
The service at this Subway location was shockingly rude. The male employee at the counter had a very dismissive attitude and responded to simple questions in an extremely unprofessional manner. When I asked about offers showing on subway app, he abruptly said “offers don’t work here” without any explanation. When I asked if I could get make half-and-half cheese on a footlong sandwich , he again replied “it doesn’t work in this store ” in a rude tone. The way he spoke made it feel like he was doing me a favor by serving food rather than serving a paying customer. Basic courtesy and customer service were completely missing. This kind of attitude towards customers is unacceptable.
EW
Elizabeth Wheeler
Apr 9, 2026
2.0
I ordered online and it went through on my debit card but never got a confirmation email. I am thinking this happens a lot because when I went in and explained the situation he immediately went into defensive mode and said I would have to call my bank. He wouldn't even look or listen to me at all. Just kept repeating the same thing.
RB
robert bernal
Apr 2, 2026
1.0
Terrible experience. We were in line for over 10 minutes, and just when it was finally our turn to order, the manager decided they were no longer going to serve customers in-store because of online orders.
We were left standing there like our time didn’t matter at all. It is completely unacceptable to ignore customers who are already waiting in line after spending that much time.
This isn’t just bad service, it’s a complete lack of respect and very poor management. If you can’t handle online orders and in-store customers at the same time, then you have a serious organization problem.
I definitely will not be coming back to this location. Very bad experience.
LL
Litany
Mar 30, 2026
1.0
Guy was yelling at us and being so hostile to everyone in the subway. Told all of us not to order anything extra because he doesn’t have time?. Entirely rude and disrespectful. Made absolutely no sense he was irate about a simple sandwich and the people in line behind us were in shock.
What are the operating hours of Subway at 2315 Sam Rayburn Highway, Melissa, TX?
Subway is open daily from 8:00 AM to 9:00 PM.
Does this Subway location offer options for pickup and delivery?
Yes, this Subway offers in-store pickup, curbside pickup, and delivery.
Can I dine in at Subway on Sam Rayburn Highway in Melissa?
Yes, this Subway location serves dine-in customers.
What meals are served at the Subway in Melissa?
They serve breakfast, lunch, and dinner.
Does Subway at 2315 Sam Rayburn Highway provide catering services?
Yes, catering services are available at this Subway location.
Where is Subway located in Melissa, TX?
It is located at 2315 Sam Rayburn Highway, Suite #200, in the Collin area of Melissa, TX 75454.
How can I place an order online for Subway in Melissa?
You can place your order online or via the app through their menu page at https://subway.com/en-us/restaurant/31749-0/menu/
Are there any nearby gas stations if I need fuel before or after visiting Subway?
Yes, nearby gas stations include Exxon, Texaco Station Melissa, and Shell, all conveniently close to Subway for your fueling needs.
What other dining options are near Subway at Sam Rayburn Highway in Melissa?
Nearby dining options include Maria's Mexican Restaurant, Pat-Thai, Mr Jim's Pizza, Marco's Pizza, Sonic Drive-In, and Sugar Babes Donut Shop & Deli, giving you a variety of cuisines to explore before or after your Subway visit.
Are there any family or community-related services near this Subway location?
Yes, nearby places include Pinnacle Montessori of Melissa (preschool), MiniEncounters Mini Therapy Horses (community services), and Melissa Family Chiropractic, offering diverse services in the area.
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