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Wingstop

2.8
(378 reviews)

Business Details

2619 Sentinel Way, Melissa, TX
75454, United States
(972) 837-4800
https://www.wingstop.com/

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Melissa Sam Rayburn Hwy. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Wingstop
2619 Sentinel Way, Melissa, TX
75454, United States

Hours

Reviews

2.8
378 reviews
5 stars
128
4 stars
30
3 stars
23
2 stars
32
1 star
165

What are people saying?

AI-generated from recent customer reviews

Customer Service

While some customers praised the friendly and accommodating staff, many reported poor service, including long wait times and incorrect orders.

Food Quality

The quality of the food was inconsistent, with several complaints about undercooked wings, incorrect orders, and overly salty fries.

Cleanliness

Multiple reviews highlighted issues with cleanliness, including dirty tables and unsanitary conditions.

Order Accuracy

A significant number of customers experienced issues with their orders being incorrect or incomplete, leading to frustration.

Wait Times

Customers frequently noted long wait times for food, both for in-store orders and online pickups.
  • GT
    Garrett Turner
    5 days ago
    5.0
    Place must be under new management. The Indian lady (didn’t catch her name) was quick to help us on our pickup order. Was very friendly and made sure we had everything we ordered. Place was BUSY since it was Saturday evening but employees were all rocking and rolling. Place was in good shape considering how slammed they were. Got home and food order was all correct and tasted great. Kudos to the crew that was working. 🫡🫡
  • SS
    Sunny
    Feb 25, 2026
    1.0
    So yesterday in the morning at 11 AM, I went to the restaurant Wingstop and there was a kid. I don’t know his name he was like white. I guess he’s a Mexican. I don’t know and he was so rude with the people especially me. He was like do you guys have to wait? And then I opened the website to review. I wonder why they have 2.5 I never faced this kind of rude behavior.
  • JH
    Jay Hall
    Feb 14, 2026
    5.0
    Idk first ordering and the food was made quickly and had no problems. Infact i think they accidentally gave me to extra boneless wings.
  • DM
    Donna Mcdougal-nicol
    Feb 14, 2026
    1.0
    Very undercooked. EMPLOYEES Did not read instructions. Asked for EXTRA cook time instead got way under cooked. Was awful AFRAID I would get sick. Throw most of it in the Trash.
  • SA
    Shahin Allafchian
    Feb 14, 2026
    1.0
    I ordered 40 wings and half of them came without sauce. I tried contacting the store multiple times and was either placed on hold repeatedly, sent to a full voicemail box, or left waiting for nearly an hour with no assistance. Poor quality control and even worse customer service. Save your money and go somewhere else.

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.

Brand Certified Facts from Wingstop

This information is certified by Wingstop and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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