Wendy's

2.9
356 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
2702 Sam Rayburn Hwy, Melissa, TX
75454, United States

Hours

Reviews

2.9
356 reviews
5 stars
116
4 stars
45
3 stars
30
2 stars
31
1 star
134

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including long wait times, incorrect orders, and unresponsive staff.

Food Quality

Many reviews highlighted issues with food quality, including cold, stale, or improperly prepared items.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty restrooms and unkempt dining areas.

Staff Attitude

Mixed feedback on staff demeanor; while some employees were praised for friendliness, others were described as rude or indifferent.

Management Concerns

Customers expressed dissatisfaction with management, citing poor oversight and lack of training for staff.
  • MR
    Muhammad Raza
    Nov 16, 2025
    1.0
    They have the worst customer service i ever see in a fast food resturant.
  • JN
    Jamie Nelson
    Nov 10, 2025
    2.0
    Food was cold, fries were greasy and my burger had runny sauce on it. Not to mention I spent over 30$ and asked for 1 Bbq sauce and the guy said that will be 50 cents. Really? Never again
  • AL
    Augustine Lisai
    Nov 7, 2025
    5.0
    I was in Melissa, TX USA 🇺🇸 for lens & frames glasses. I hadn't had Wendy's fastfood in a longtime & went to this location & they are menu item & register knowledgeable in my correct order & payment method using app exclusive deals at the register scan code. Fresh hot fries & chicken sandwich with self serve fountain drinks & large chocolate Frosty. Gre'eeaattt!!
  • AJ
    Antoine Johnson
    Oct 26, 2025
    1.0
    They only take orders when they feel like it in the morning. They’ll ignore the drive thru and watch you leave. No communication
  • JC
    Joshua Chapleski,
    Oct 18, 2025
    1.0
    We love Wendy's but this is by far the worst one we have ever been too. Multiple occasions food takes forever. Employees standing around. Burgers and chicken sandwiches dry. No cycling food out. Fries were cold and mushy with way to much salt. Corporate needs to fix this store.

Frequently Asked Questions About Wendy's

Is 2702 Sam Rayburn Hwy Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.