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For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Melissa, TX. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 2404 Sam Rayburn Highway for the ultimate SONIC experience!
Numerous reviews highlighted poor service, including long wait times, incorrect orders, and rude staff.
Food Quality
While some customers enjoyed the food, many reported issues with freshness and incorrect orders.
Management Issues
Several reviews pointed to a lack of effective management and accountability, contributing to the overall poor customer experience.
Positive Staff Interactions
Despite the negative feedback, some customers praised individual staff members for their friendliness and helpfulness.
NG
Natalie Godinez
3 days ago
5.0
The wait was a little frustrating BUT hunter was running back and forth as fast as he could to make sure everyone got their orders. Great job and shoutout to Hunter he’s the only worker I saw during the lunch rush and that’s not an exaggeration. Give that guy a raise FOR SURE😁
HB
hamza benmaki
Dec 10, 2025
4.0
Food was great
TG
Tiara gilkey
Nov 30, 2025
1.0
They should really close this location. Whoever the franchisee is doesn’t care about customer service. I sat in line as the only car for 10 minutes to wait for a medium drink. There were a total of 5-8 workers in the restaurant just talking and not assisting customers. I would rather see a more productive business in this area other than this particular Sonic location.
HI
Hina Isfahany
Nov 21, 2025
5.0
The food was hot and fresh. The peppermint chocolate shake was really tasty..
The server was really nice and confirmed our order before handing it out.
CM
Christopher Miller
Nov 8, 2025
1.0
I have been here twice and ordered on line both times. The first time I waited 45 minutes then went to drive through. They said sorry we misplaced your order and remade it. Then it was wrong. Today I ordered on line and waited 40 minutes and still no food or drink. Extremely slow service.