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Pizza Hut

3.5
(406 reviews)

Business Details

3591 McKinney St, Melissa, TX
75454, United States
(972) 837-2612
https://locations.pizzahut.com/tx/melissa/3591-mckinney-st

About

Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery ServicePizza Hut
Find your nearby Pizza Hut® at 3591 McKinney St in Melissa, TX. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Pizza Hut
3591 McKinney St, Melissa, TX
75454, United States

Hours

Reviews

3.5
406 reviews
5 stars
177
4 stars
72
3 stars
29
2 stars
29
1 star
99

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times for orders, both for delivery and pickup, often exceeding expected times.

Order Accuracy

Many reviews highlighted problems with incorrect orders, missing items, and issues with special requests not being fulfilled.

Staff Performance

Feedback indicated a mix of experiences with staff, ranging from friendly and helpful to rude and unprofessional, with some customers noting a lack of management presence.

Food Quality

While some customers praised the taste and freshness of the pizza, others reported issues with undercooked or poorly prepared food.
  • GY
    Girma Yonatan
    Jan 28, 2026
    1.0
    Undelivered Order and Unresolved Refund On Monday, January 26 at approximately 5:00 PM, I placed a delivery order with Pizza Hut for two large pizzas (cheese and pepperoni) totaling $32.45. I was initially asked whether I would pay by cash or card. I stated I had a $100 bill, and I was told there would be no change available. I was then transferred to automated payment and successfully paid $32.45 by card. I was informed the delivery would take about 30 minutes. After waiting over 40 minutes, no delivery arrived. I called the store and spoke with a male employee who told me the store was closed due to weather, despite the fact that I had just placed the order, spoken with staff, and been charged. When I explained this, he stated he had no information about my order and transferred me to the corporate office for a refund. I called corporate multiple times with no answer, left a voicemail, and also submitted a complaint through the Pizza Hut website, but I have received no response. I paid for an order that was never delivered and have been unable to get assistance or a refund. I am requesting an immediate refund of $32.45 and a follow-up regarding this unacceptable experience
  • AM
    Ann Marie
    Oct 31, 2025
    1.0
    Sorry but for them to know that on Halloween they would be potentially busy they need to have more workers! I called at 5:39pm to get a pick up before I take my child trick or treating and guess what no trick or treating because pizza hut had us waiting a freaking 1 and a half never in my life and I ever dealt with such long wait time. So thanks to you guys I couldn't take my children trick or treating next time try to have some staff so that we can be in and out because yall have ruined my whole night !!! I will probably never in my life come back to this location! This is very sad that a line is outside and you got other people that pull up and leave with there pizza but guess what we're still here and can't even have a good Halloween because of this bs! Get better or more STAFF OR BUSY NIGHTS LIKE THIS LIKE A NOMRAL RESTAURANT WOULD DO!
  • DM
    Derrick Mintah
    Jun 15, 2020
    5.0
    Always very serviceable
  • ER
    evelyn ramirez
    Oct 13, 2019
    3.0
    It is okay
  • DR
    Derian Ramirez
    Feb 20, 2016
    4.0
    Good

Frequently Asked Questions About Pizza Hut

What are the operating hours for Pizza Hut at 3591 McKinney St, Melissa, TX?

Pizza Hut at 3591 McKinney St is open from 10:30 AM to 11:00 PM Monday through Thursday and Sunday, and from 10:30 AM to midnight on Friday and Saturday.

Does this Pizza Hut location offer delivery and pickup services?

Yes, this Pizza Hut offers in-store pickup, delivery, and no-contact delivery services.

Brand Certified Facts from Pizza Hut

This information is certified by Pizza Hut and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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