Business Details
About
Grocery StoreGrocery Delivery ServiceButcher ShopSeafood MarketFlorist
At 131,000 square feet, your H-E-B Melissa showcases all the quality products and innovative services H-E-B customers have come to love and expect. Along with a world class product assortment at H-E-B’s everyday low prices, the store includes convenient curbside pickup & delivery, full-service H-E-B Pharmacy, and customer-favorite True Texas BBQ with a drive-thru!
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.7
1,428 reviews
5 stars
1,200
4 stars
121
3 stars
50
2 stars18
1 star
39
What are people saying?
AI-generated from recent customer reviews
Selection
Customers appreciate the wide variety of products available, including fresh produce, meats, and unique items.
Customer Service
Feedback is mixed; while some praise friendly staff, others report poor service experiences, particularly at checkout and with curbside orders.
Cleanliness
The store is frequently noted for its cleanliness and organization, contributing to a pleasant shopping experience.
Pricing
Many customers find prices to be competitive, although some express concerns about higher costs for certain items.
Food Quality
While many enjoy the food offerings, there are complaints about the quality of specific items, particularly in the meat department.
- EPEmery Chapa PMHNP5 days ago1.0Trying to help stabilize a family member during a mental health crisis, I experienced deeply concerning conduct from this pharmacy. A pharmacist refused to fill a legally written prescription from a licensed physician while citing laws and rules that were later acknowledged not to exist. It was eventually stated that the refusal was based on pharmacist discretion rather than an actual legal requirement. If this type of refusal is considered acceptable practice, patients deserve to be clearly informed of the real laws and policies that govern it. A same-state prescription is legally valid regardless of whether a patient lives five miles away or fifty. Many medications are also routinely prescribed and filled across state lines under existing regulations. Denying or delaying access to prescribed treatment without accurate legal justification creates real harm, especially for patients experiencing psychiatric instability. This type of practice undermines patient trust and continuity of care and should prompt serious internal review by the pharmacy.
- MSMichael SitesJan 3, 20265.0We love HEB. They have a good selection of gluten-free and dairy free items for those who need that. The produce and meat departments are as good as it gets, and the fresh made tortillas are wonderful We have not tried their barbecue yet, but hope to do so soon
- JBJudith BarreraJan 2, 20265.0HEB bbq is the best but this location in particular is outstanding. The attentiveness of the service, the quality of the food, and the prices are unbeatable. We had a great time talking to the catering specialist Christy was great as we got to talk about their catering options for future celebrations we are planning. 10/10 I would come back.
- ZDZakiya DouglasJan 1, 20263.0Wonderful place to quick shopping ...I love the different selection and the fact that you can get cooked food ready to go there as well. My only comment is during check out ...I had about 15 items and went to the first cashier who quickly told me I had too many items ... kind of rude actually ...and the store was not busy so I went to the register next to her who had the same sign and she was so nice and accommodating. This is the reason for the 3 star over 5 because the way you treat customers matters.
- BJBless JacobDec 30, 20255.0Went to HEB bbq restaurant and the staff was amazing. Tons of people to help out. Loved their recommendations and help. I had no idea what to order. Christy went above and beyond. Overall a great experience. Thanks Christy and team for all your help getting food to my lazy min guests
Frequently Asked Questions About H-E-B
What types of products and services does H-E-B Melissa offer?
H-E-B Melissa offers a world-class product assortment including groceries, a full-service pharmacy, butcher shop, seafood market, florist, bakery, and prepared foods, all at everyday low prices.
What are the regular store hours for H-E-B Melissa?
H-E-B Melissa is open daily from 6:00 AM to 11:00 PM.
Is curbside pickup and delivery available at H-E-B Melissa?
Yes, H-E-B Melissa offers convenient curbside pickup and delivery services.
Does H-E-B Melissa have a pharmacy onsite?
Yes, there is a full-service H-E-B Pharmacy available at the Melissa location.
What payment methods are accepted at H-E-B Melissa?
H-E-B Melissa accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, Samsung Pay, and Visa.
Is the H-E-B Melissa store accessible to people with disabilities?
Yes, the store has wheelchair accessible entrances, parking, seating, and restrooms to accommodate all customers.
Can I enjoy prepared food or dine at H-E-B Melissa?
Yes, H-E-B Melissa serves prepared food and includes the customer-favorite True Texas BBQ with a drive-thru on-site.
What nearby places can I visit alongside shopping at H-E-B Melissa?
Nearby you can visit True Texas BBQ for authentic barbecue, The UPS Store for shipping needs, Melissa Police Department, and Melissa Municipal Court for civic matters.
Are there convenient dining options close to H-E-B Melissa?
Yes, besides the on-site True Texas BBQ, nearby options include Murphy's Island barbecue restaurant and Tia's Mexican Grill for more dining variety.
How can I get to H-E-B Melissa using local services?
You can use ride services like Uber; also nearby you can find convenience stores and gas stations such as H-E-B Fuel, Buc-ee's, and RaceTrac to assist with travel needs.