Location.com logo
Brand Certified

H-E-B

4.7
(1581 reviews)

Business Details

(469) 447-5850
https://www.heb.com/

About

Grocery StoreGrocery Delivery ServiceButcher ShopSeafood MarketFlorist
At 131,000 square feet, your H-E-B Melissa showcases all the quality products and innovative services H-E-B customers have come to love and expect. Along with a world class product assortment at H-E-B’s everyday low prices, the store includes convenient curbside pickup & delivery, full-service H-E-B Pharmacy, and customer-favorite True Texas BBQ with a drive-thru!

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

H-E-B
1230 Central Expressway, Melissa, TX
75454, United States

Hours

Reviews

4.7
1,581 reviews
5 stars
1,329
4 stars
131
3 stars
54
2 stars
22
1 star
45

What are people saying?

AI-generated from recent customer reviews

Store Experience

Customers appreciate the large selection and organization of the store, though many note it can be very crowded.

Customer Service

While some reviews highlight friendly and helpful staff, there are notable complaints about unprofessional behavior from cashiers and pharmacy staff.

Product Quality

The quality of produce, meats, and in-house brands is frequently praised, with many customers expressing satisfaction with the freshness and variety.

Pricing Concerns

Several customers expressed disappointment with pricing, stating that some items are more expensive compared to other grocery stores.
  • CS
    Carolyn Stacy
    2 days ago
    5.0
    I love HEB. I am a senior citizen and I have to use a motorized cart. I found one where I parked, it made it just inside the door and died. A very polite, young man told to stay right there and he went and got me another one. There was a lady behind me that needed another cart and he went after one. I can't remember his name but Brovo young man.
  • CM
    Christie McEwen
    Feb 24, 2026
    5.0
    Always has the best produce! We try to go when it’s not so crazy busy because with the shoppers for pick up and delivery orders and regular customers- this place is a mad house! But everything stays organized on the shelves, and the selection is amazing. Always worth the drive for an HEB run!
  • KP
    Keren Prior
    Feb 23, 2026
    5.0
    As someone described it to me "H.E.B. is a grocery store on steroids ". It is huge and an all day event. I did find some things I have not found in any of the grocery stores. Worth the experience......so many choices!!!!
  • CY
    Caira Young
    Feb 22, 2026
    3.0
    Visit 02/22 : I don’t think I’ve ever left a store feeling more frustrated than I did leaving HEB today . I don’t typically have any issues and the cashiers are usually really nice and helpful . My cashier was Daria based on what the receipt says . The customers in front of me left and the cashier and whoever was bagging for her immediately started talking crap about them regarding letting their child watching a show on their phone in the cart …. As much as I’d like to get into how disrespectful it is to talk about parents who are literally out here trying to do their best , especially if you don’t even look old enough to be speaking from experience … let’s talk about the more obvious issue … At the very least , try and save the crap you talk about customers for when it’s just you and your coworkers . It’s mad unprofessional and TERRIBLE customer service . Next - you should work on keeping your instructions clear and concise … having one of you tell me to move my cart forward and the other tell me to move my product does not make for an efficient experience . Do better .
  • LN
    L D (NorthbyNorthTexas)
    Feb 12, 2026
    4.0
    Great pharmacy section, and overall the best selection of cheese, meats, spices, seasonings, dairy, etc. Their cashiers overall are awful -- I have had one tell me to go to the next available register while she was talking to the bagger with her back turned... Apparently she didn't want to be interrupted while she was having her conversation with her bagger. She couldn't see that the register next to me had someone with like 200 items. Another incident, the cashier had her back turned... talking to her bagger. This was a different cashier. Coincidentally, this happened on two separate occasions on register 11.

Brand Certified Facts from H-E-B

This information is certified by H-E-B and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: