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McDonald's

3.1
(757 reviews)

Business Details

5251 University Dr, McKinney, TX
75071, United States
(214) 491-1512
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5251 University Dr, McKinney, TX
75071, United States

Hours

MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours

Reviews

3.1
757 reviews
5 stars
253
4 stars
115
3 stars
88
2 stars
55
1 star
246
  • DF
    David Flores
    3 days ago
    1.0
    Went to pick up a DoorDash order, and I felt like ordering a mocha frappe, turns out the frappe machine “wasn’t working” pulled up to the window to pick up the order; and I asked to manager; I’m assuming it was, I asked her if they were serving frappes, she deliberately ignored me and walked away. Very rude and disrespectful.
  • LJ
    Luis Jaramillo
    Apr 4, 2026
    1.0
    This place has some miserable people working at night. They can never get my coffee right. It's never fresh or hot. Sometimes they dont even want to take orders. They definitely need some customer service training. I try to avoid this location but sometimes its the only one open 24hrs so I have no other choice. If it were up to me I would start getting rid of the slackers that work the night shift.
  • RS
    RESILIENTFOE Seven
    Mar 29, 2026
    1.0
    No one here speaks English, they just stare at you until the one employee who dies speak English talked to you. HIRE PEOPLE WHO SPEAK ENGLISH AND TRAIN THEM PROPERLY
  • JM
    Justin Mejia
    Mar 17, 2026
    1.0
    Ordered and deluxe mc crispy, quarter pounder and redeemed a 6 piece. Black specs all over my Nuggets and on the chicken. Tasted like dirty oil. Definitely nasty and a waste.
  • JS
    Jermaine Slaughter
    Mar 11, 2026
    1.0
    Worse experience ever. I've heard about McDonald's pushing the use of the kiosk system, but what do you do when the options you want are not available? I went to the counter to get some assistance. The woman looked at me but never spoke or acknowledged me. I waited while she fixed 2 other order with the occasional glance. Finally, I was done when she started on the next order. I walked out of McDonald's for my last time. If that is how you treat customers, I will take my business elsewhere. What happened? This setup only capitalizes on profits at the expense of the customer. Won't ever be back.

Brand Certified Facts from McDonald's

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Certified April 12, 2026Yext Knowledge Graph
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