HTeaO - McKinney (Custer & University)

Reviews

• TS

  tanya salinas

  1 day ago
  5.0
  Talk about tea..I been trying different flavors wow been loving them all . Love this spot..hate don't have one closer...
• MC

  Michelle C

  3 days ago
  5.0
  Great costumer service and always really good tea. 👍
• JG

  Jerry G

  Apr 29, 2026
  5.0
  Always friendly and fast! Best tea in McKinney!
• GF

  Garcia Family

  Mar 11, 2026
  1.0
  Hi all, per Jonas who isn’t a supervisor, let it be known that he states that HTEAO does NOT support veterans or first responders. Wanted to make that very much known as we are very disappointed by this news. We would like answers corporate as to why this has changed overnight when we were just there yesterday and we were given the discount with no issues. And now Jonas gives us trouble. Wow. What a company.
• AG

  Anthony Garcia

  Mar 11, 2026
  2.0
  This is my second review regarding this issue, as I have not received any response from management on my previous one. I frequent HTeaO regularly and genuinely enjoy the product—especially the Ryan Palmer. This has always felt like a place that values America and the people who serve it, which is why this situation stands out even more. The McKinney location told me they no longer offer any military or first responder discount and are now “strictly enforcing” that policy. However, publicly available information—including what appears on Google—states that HTeaO offers year-round discounts for veterans and active-duty military, along with benefits for first responders. I understand that policies can vary by location, but completely removing it while it is still being publicly represented is misleading and inconsistent. More importantly, the lack of response from management after my initial review is disappointing. This isn’t just about a discount—it’s about transparency, consistency, and standing behind what is publicly communicated. I’m asking again for clarification from management: Has this policy changed company-wide, or is this specific to this location? I respect this business and will continue to come here, but this issue needs to be addressed and clearly communicated.

Frequently Asked Questions About HTeaO - McKinney (Custer & University)