Brand Certified
Wingstop
3.2(374 reviews)
Certified by Wingstop • Mar 01, 2026
Business Details
7645 Custer Rd Ste 420, McKinney, TX
75050, United States
Certified by Wingstop • Mar 01, 2026
(972) 390-9464
Certified by Wingstop • Mar 01, 2026
https://www.wingstop.com/
Certified by Wingstop • Mar 01, 2026
About
Certified by Wingstop • Mar 01, 2026
Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop McKinney Custer at 121. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Certified by Wingstop • Mar 01, 2026
Hours
Certified by Wingstop • Mar 01, 2026
Reviews
3.2
374 reviews
5 stars
153
4 stars
44
3 stars
29
2 stars
21
1 star
127
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple customers reported unsanitary conditions, including swarms of gnats and filthy dining areas.
Food Quality
Many reviews highlighted issues with food being overly greasy, poorly cooked, or lacking flavor and seasoning.
Customer Service
Numerous complaints about rude staff, poor service, and incorrect orders, with some customers feeling ignored or disrespected.
Order Accuracy
Frequent issues with incorrect orders, missing items, and poor communication regarding order fulfillment.
Inconsistency
Customers noted a lack of consistency in food quality and service, leading to disappointment and a reluctance to return.
- DSDakota Sanderson3 days ago5.010/10 eat here once a week and it’s always good never bad Jamar always makes sure my order is good and made to perfection
- ELEthan Lovato3 days ago5.0It’s good. I meet two guys Anthony and junior they are now my boyfriends
- JMJr Martinez3 days ago5.0Good service great people, food was really good as well. Shout out Jamar real chill guy.
- ACAiden ColmanJan 20, 20261.0This location is an absolute disgrace and should honestly be shut down until it learns what basic sanitation is. The only reason this isn’t a one-sentence review is because I need to separate the one decent human in the building from the disaster around her — the woman at the counter was respectful, friendly, and helpful. She deserves better than this dump. Now the rest? Filthy. The food was a grease-soaked nightmare, dripping oil like it was pulled straight out of a fryer that hasn’t been cleaned in weeks. But somehow that wasn’t even the most revolting part. The gnats were EVERYWHERE. Not one or two — swarms. Flying into my face, landing on my food, crawling around while I was trying to eat. I felt like I was dining inside a trash can in the middle of summer. That is a MASSIVE health violation, and the fact that this place is open is mind-blowing. If you enjoy eating oily food while fighting insects for every bite, this is your spot. If you care at all about cleanliness, health, or basic human decency, stay far away. I will never return, and I seriously question how this place hasn’t been flagged by the health department already.
- BCBrayden ColmanJan 20, 20261.0This was hands down one of the nastiest dining experiences I’ve ever had. The food wasn’t even good, just barely edible, but that doesn’t matter because the place itself felt like a health hazard. GNATS. EVERYWHERE. Swarming the dining area, flying directly onto me, onto my food, and back off again. I could literally feel them landing on my skin while I was trying to eat. That is beyond unacceptable. The food was absolutely drowned in grease, not “Wingstop greasy,” but soaked to the point where it felt heavy, sloppy, and sickening. Between the oil and the bugs, eating felt unsafe. I lost my appetite immediately. This location is clearly filthy. If this is what customers experience in plain sight, I don’t even want to imagine what’s happening behind the counter. No cleanliness, no quality control, no standards. This place needs a serious health inspection because nothing about this environment felt clean or normal. Do yourself a favor and DO NOT eat here. There are too many other places to spend your money without having to fight bugs off your food. I will never return, and I strongly warn anyone considering it, this location is a complete disgrace. Other than that, the lady at the front was great!
Frequently Asked Questions About Wingstop
Where can I find nutritional information?
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
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