Brand Certified
Wingstop
3.4(263 reviews)
Certified by Wingstop • Mar 01, 2026
Business Details
1521 N. Custer Rd, Ste 2200, McKinney, TX
75071, United States
Certified by Wingstop • Mar 01, 2026
(214) 592-9464
Certified by Wingstop • Mar 01, 2026
https://www.wingstop.com/
Certified by Wingstop • Mar 01, 2026
About
Certified by Wingstop • Mar 01, 2026
Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop McKinney Custer at 380. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Certified by Wingstop • Mar 01, 2026
Hours
Certified by Wingstop • Mar 01, 2026
Reviews
3.4
263 reviews
5 stars
109
4 stars
45
3 stars
20
2 stars
12
1 star
77
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers reported inconsistent food quality, with some experiencing undercooked or poorly seasoned wings, while others praised the freshness and flavor.
Customer Service
There are numerous complaints about rude and unprofessional staff, with some customers highlighting positive experiences with specific employees.
Order Accuracy
Multiple reviews mention issues with incorrect orders and long wait times, leading to frustration among customers.
Cleanliness
While some customers noted a clean environment, others pointed out issues with food handling and overall cleanliness.
Service Speed
Customers experienced varying wait times, with some praising quick service while others reported long delays.
- DODulce Esmeralda Ortega2 days ago5.0Normally when we ask for our wings well-done, they don’t quite come out the way we hope — but the crew working today (2/28 at 3:05 PM) absolutely nailed it. Our wings were perfectly well-done, sauced just right, and the fries tasted fresh and hot. This is honestly what I imagine every Wingstop order should be like. I wish I would’ve taken pictures of the food, but we dug in too quickly lol — it was that good. I didn’t catch anyone’s names, but everyone working at that time — thank you for the amazing food and great execution! My boyfriend and I loved every bite. Thank you!
- DVDr. VFeb 23, 20265.0Every single time I visit this wingstop, they NEVER fail to consistently get my order right! I do appreciate that. The employees have always been nice and i have yet to be disappointed. I had given up hope on wingstop prior to visiting this location but you all have restored my faith in the product you produce. Thank you for the consistency (wings extra crispy) and for great customer service!!
- DGDaniel GaoFeb 9, 20261.0Ordered food day in advance, arrived to pick up and was rudely told they were an hour behind. People there were waiting over an hour from their pick up time and still didn't have their food. Asked for a refund and was refused to be given a receipt.
- CCClarence CaegFeb 8, 20261.0This should be ZERO star. TWO YEARS in a row that WINGSTOP messed up when it comes to cooking on time. I don't understand how you can't solve this simple logistical scenario. Don't you guys know the volume of order you will be receiving during Super Bowl? I hope corporate realize how much money they are losing due to people cancelling their orders. I ordered my food at 6:25 this morning, and when I got there the cashier told me that they were running 1 hour behind. So I asked how many people are in front of me and she couldn't tell. So how did she get 1 hour? I learn my lesson. I'm going to just make it next year. I waited over 30 minutes, and unfortunately, I gave up and cancelled my order along with 10 people that were in front of me.
- JWJohn WinchesterFeb 8, 20261.0I would give them place zero stars if I could. Order way in advance, my food I s delayed over hour past when you said it would be ready, you gladly take my money then not produce and have the audacity to be rude to me like it’s my fault. I can get better wings and better service all over DFW. Can’t wait to tell everyone I know to go elsewhere.
Frequently Asked Questions About Wingstop
Where can I find nutritional information?
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What types of food does Wingstop McKinney Custer at 380 offer?
Wingstop offers classic or boneless wings, tenders, and signature sides like hand-cut seasoned fries, Cajun Fried Corn, and Buffalo Ranch Fries with over 11 iconic flavors.
What are the operating hours for Wingstop McKinney Custer at 380?
Wingstop is open daily from 10:30 AM to midnight for dine-in, pickup, takeout, and delivery services.
Does Wingstop McKinney Custer at 380 offer delivery and pickup?
Yes, Wingstop offers in-store pickup, delivery, same-day delivery, and no-contact delivery services.
Can I place an order online for Wingstop McKinney Custer at 380?
Yes, you can order online for carryout or delivery at https://www.wingstop.com/location/wingstop-1266-mckinney-tx-75071/menu.
What are the payment options available at Wingstop McKinney Custer at 380?
Payment methods accepted include American Express, Discover, Mastercard, and Visa.
Does Wingstop McKinney Custer at 380 have a drive-through?
No, Wingstop McKinney Custer at 380 does not have drive-through service.
Where is Wingstop McKinney Custer at 380 located?
Wingstop is located at 1521 N. Custer Rd, Ste 2200, McKinney, TX 75071, United States.
Are there any gyms near Wingstop McKinney Custer at 380?
Yes, Crossfit 380 is a nearby gym where you can work out before or after enjoying your meal at Wingstop.
What nearby places can I visit for relaxation or massage near Wingstop?
High Five Massage and Ai Foot Reflexology are nearby places offering massage and reflexology services, perfect for unwinding before or after your Wingstop visit.
Are there other dining options close to Wingstop McKinney Custer at 380?
Yes, nearby dining options include Rice & Noodle (Chinese cuisine), Sheesh Kitchen (Greek and Mediterranean), Ernesto's Fine Mexican Food, and Desi Spice Cafe (Indian cuisine) which you might want to explore alongside Wingstop.
Brand Certified Facts from Wingstop
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Certified March 01, 2026Yext Knowledge Graph
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