Whataburger

4.2
1329 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
9053 W UNIVERSITY DR, MCKINNEY, TX
75071, United States

Hours

Reviews

4.2
1,309 reviews
5 stars
767
4 stars
284
3 stars
106
2 stars
52
1 star
100

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are mixed, with some praising friendly and attentive staff, while others report rude behavior and mistakes in orders.

Order Accuracy

There are frequent complaints about incorrect orders, with multiple customers noting that their requests were not followed, leading to dissatisfaction.

Food Quality

While many customers enjoy the food and find it delicious, there are reports of cold or poorly prepared items, impacting overall satisfaction.

Cleanliness

Several reviews highlight the cleanliness of the restaurant, with customers appreciating the well-maintained environment.

Speed of Service

Customers express frustration with long wait times, particularly in the drive-thru, although some report quick service during their visits.
  • EE
    Emylla
    Nov 17, 2025
    5.0
    My family and I come here often and it’s great every single time! Phillip is an amazing employee who clearly cares about the customers experience. 10/10.
  • BB
    Branchy
    Nov 16, 2025
    5.0
    Philip is an outstanding employee and a great guy love talking to him. Great customer service hundred percent recommend a raise.
  • BB
    B
    Nov 15, 2025
    1.0
    Ticket says extra sauce and you put no sauce at all, now the meal is completely dry and inedible, and we get to drive all the way back to get the order remade. You remade $20 of food at a loss because your employee wanted to skip ticket instructions to save themselves 10 seconds. Have a 1 star for that
  • JD
    Joe D
    Oct 29, 2025
    3.0
    Ordered breakfast platter combos, but received something else. It was good, just not what was ordered. The manager came out and apologized and offered a free breakfast on our next visit.
  • HP
    halie parker
    Oct 26, 2025
    2.0
    The woman working the drive through tonight around midnight was incredibly rude, I think she was the manager on duty. Never in my life have I been met with such hostility and snarky remarks when simply trying to order 2 items. When I asked a question about the first thing I ordered she said “we’ve advanced from that” like be forreal. Even insinuated the kids meal wasn’t for a kid, even if it was for me who cares? The young man she was working with I want to make sure gets recognized for his kindness, he was working the drive through window. I think she bullies him. The receipt says the cashier was Noel, idk if that was the woman for the guy but anyways #savehim I used to work here and I would’ve gotten a spanking if I spoke to customers like they were smelly little peasants

Frequently Asked Questions About Whataburger

What are the operating hours for Whataburger in McKinney?

Whataburger is open 24 hours a day, 7 days a week in McKinney, TX, with holiday hours possibly differing.

What pickup and delivery options does Whataburger offer?

Whataburger offers in-store pickup, curbside pickup, and delivery services for customer convenience.