Whataburger

4.0
1618 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
4970 W UNIVERSITY DR, MCKINNEY, TX
75071, United States

Hours

Reviews

4.0
1,607 reviews
5 stars
870
4 stars
295
3 stars
158
2 stars
81
1 star
203

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and attentive staff, highlighting exceptional service experiences.

Food Quality

Overall, the food was frequently described as fresh and delicious, with specific mentions of popular items like burgers and breakfast taquitos.

Cleanliness

The restaurant was often noted for its cleanliness and well-maintained dining area.

Order Accuracy

Several reviews mentioned issues with incorrect orders, particularly in the drive-thru, indicating a need for improvement in order accuracy.

Speed of Service

While many customers appreciated the fast service, there were complaints about long wait times during busy periods, especially in the drive-thru.
  • CC
    Corey Caughlan
    1 day ago
    5.0
    Great food, friendly service, and a nice atmosphere. Everything was fresh and delicious. Would definitely recommend!
  • TT
    Teeba Teeba
    6 days ago
    2.0
    So okay I had ordered 2 cheese burgers and the meat was soo salty I did not enjoy my meal at all. I always order from this location but now I’m very disappointed.
  • JH
    Joshua HArper
    Jan 3, 2026
    1.0
    This is the third time this Whataburger has gotten my order completely wrong. At this point, it feels like basic incompetence in the drive-through. They couldn’t even read the receipt correctly. My meal was supposed to come with Texas toast—it wasn’t included. I specifically ordered Cokes with no ice, and both drinks were filled with ice anyway. On top of that, there were no straws included at all. These are simple, basic things that should never be missed. What makes this even worse is that because I ordered online, I was told there was nothing they could do to make it right—no immediate refund, no remake, no solution. Apparently, if I had ordered inside, they could have fixed it on the spot, but since I used the app, I’m just stuck with a wrong order. Mistakes happen, but this is a pattern, not a one-time issue. Three times is unacceptable. It honestly feels like people just don’t care.
  • AA
    audrey ashby
    Dec 28, 2025
    5.0
    Kelsey served me in the drive thru & was so sweet. she gave the best customer service i have had in years, even though it was 1 AM, she had a little conversation with me and i left very satisfied. my food was all correct as well!
  • TH
    tyshella harvey
    Dec 22, 2025
    5.0
    Late-night service here is amazing! Even during late hours, the staff stays positive, patient, and efficient. The food is still hot and fresh, and the service never feels rushed. It’s nice to know you can count on quality service no matter the time.

Frequently Asked Questions About Whataburger

What are the opening hours of Whataburger in McKinney, TX?

Whataburger is open 24 hours a day, 7 days a week at 4970 W University Dr, McKinney, TX 75071.

Does Whataburger offer curbside pickup and delivery services?

Yes, Whataburger provides both curbside pickup and delivery services for customer convenience.