Whataburger

4.0
1574 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
4970 W UNIVERSITY DR, MCKINNEY, TX
75071, United States

Hours

Reviews

4.0
1,563 reviews
5 stars
835
4 stars
295
3 stars
156
2 stars
79
1 star
198

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff performance is mixed; while many customers praised friendly and attentive service, others reported rude and incompetent staff.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, leading to frustration among customers.

Speed of Service

While some customers experienced quick service, many others reported long wait times, especially during peak hours.

Cleanliness

The restaurant is frequently noted for its cleanliness, contributing positively to the dining experience.

Food Quality

Food quality is generally praised, with many customers enjoying the freshness and taste, although some reported receiving cold or stale items.
  • ER
    Emma R
    Nov 8, 2025
    5.0
    I absolutely love coming to this location, the staff has always been super friendly no matter the time of day! And I’m always super picky with my order when asking for a lettuce wrap and they always go above and beyond!
  • BG
    Blanca G
    Nov 5, 2025
    5.0
    Fast and friendly! Team is always attentive, I love that they are always willing to assist when I have trouble with my app.
  • TR
    Tressa Reynolds
    Nov 1, 2025
    1.0
    Very slow and would not suggest getting into lane B. I put my order in at 11:08 and did not receive the food until 11:38. Lane A had a whole new line move through as I was waiting. It is fast food so my expectations were not high, but over 30 minutes for “fast” food is ridiculous.
  • SB
    Savannah Brewer
    Oct 29, 2025
    5.0
    Had a great time dining in at this store. Thanks for being quick and friendly when preparing and serving my food! Great job guys, you have a good team.
  • EI
    Erin Irwin
    Oct 18, 2025
    1.0
    Absolutely garbage service! Ordered two small shakes, and after sitting for 10minutes and three cars that ordered after us having received their food we went inside to see what the holdup was. The girl at the window that took the order rudely said she is not on shake station shrugged her shoulders and turned away. No one apologized or offered to get them for us. Completely incompetent staff. For an order that easy, it was apparantly too hard for for them. Chase, you should think about some follow up training in customer service for the staff and fire the window girl!

Frequently Asked Questions About Whataburger

What are the opening hours of Whataburger in McKinney, TX?

Whataburger is open 24 hours a day, 7 days a week at 4970 W University Dr, McKinney, TX 75071.

Does Whataburger offer curbside pickup and delivery services?

Yes, Whataburger provides both curbside pickup and delivery services for customer convenience.