Wendy's

3.7
1020 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1714 W. University Drive, McKinney, TX
75069, United States

Hours

Reviews

3.7
1,020 reviews
5 stars
409
4 stars
256
3 stars
136
2 stars
77
1 star
142

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences varied widely, with some praising friendly staff while others reported rude and inattentive service.

Food Quality

Food quality was inconsistent; some customers enjoyed fresh and hot meals, while others received cold or poorly prepared food.

Cleanliness

Multiple reviews highlighted issues with cleanliness in the dining area and restrooms, with some customers noting dirty tables and floors.

Wait Times

Customers frequently complained about long wait times, both in the drive-thru and when ordering inside.

Management Issues

Several reviews pointed to poor management practices, including rude behavior from managers and lack of staff training.
  • KD
    Kat D
    Nov 13, 2025
    5.0
    Went through the drive thru and got the Cobb Salad which was really good. It had all fresh ingredients and plenty of chicken But just not sure it was worth $10 .. maybe $8.00. I will still order it in the future, but will not pay over $10 if price ever increases.
  • VO
    Veronica Olvera
    Nov 11, 2025
    1.0
    Worse establishment, food was cold and seemed old. Took 15 minutes to place a order and still they got it wrong and had to go back inside
  • KD
    katelin dausch
    Nov 9, 2025
    1.0
    Staff was combative after not giving me fries with my kids meal. They argued and I eventually just said I’ll pay for fries
  • SR
    Shade Regalado
    Nov 9, 2025
    5.0
    Junior bacon cheeseburgers and chicken blts are the go to. The biggie bag deal is nice. First meal I ate at my mom's when she got her house 14 years ago was from here. We didn't have furniture and ate wendys on the floor watching tangled. Memories.
  • BF
    Beth Freed
    Oct 16, 2025
    1.0
    Cold fries, no drinks, seating area not cleaned well, poor service in general. Constant beeping that wasn't turned off. Not worth the prices they charge nowadays by a long shot.

Frequently Asked Questions About Wendy's

Is Mckinney Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.