Wendy's

3.2
845 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1951 W. Eldorado Pkwy., McKinney, TX
75069, United States

Hours

Reviews

3.2
845 reviews
5 stars
297
4 stars
126
3 stars
122
2 stars
66
1 star
234

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with issues like cold or overcooked items and expired salads.

Service Issues

Many reviews highlighted poor customer service, including rude staff and incorrect orders.

Speed of Service

Numerous customers experienced long wait times in the drive-thru, often citing slow service.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant and restrooms.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their excellent service.
  • CM
    CL Mitchell
    Nov 13, 2025
    1.0
    After spending almost $20 at this establishment, they proceed to tell me that I couldn’t get any dipping sauces unless I paid .54 because I didn’t buy nuggets.
  • SR
    Scotty Reeves
    Nov 6, 2025
    5.0
    Got a Dave's Double !! HOT and cooked to order Great burger, VERY juicy !!
  • CN
    Cheryl Ndam
    Nov 3, 2025
    5.0
    I went to this location at lunch and ordered the spicy chicken. I wasn’t happy with my sandwich because I wasn’t aware it didn’t come grilled. I thought Wendy’s had a grilled sandwich. The manager on duty was so nice enough to suggest the Asiago and replaced my sandwich with the Asiago. I was so happy they didn’t get upset with me for changing my order after it was already made. Thank you to the staff and manager for being so nice.
  • LF
    Lou Franklin
    Oct 31, 2025
    3.0
    They maybe get my mobile order correct about 1 out of 4 times. Asked for no tomato, go no lettuce either. Got a kids cheeseburger, came with bacon for no particular reason. Not impressed lately with the lack of attention at these fast food places in Texas!
  • JP
    Jim Powell
    Oct 29, 2025
    1.0
    The fries were hot and the shake was cold ..just like the crappy dried dried out bread and cold meat

Frequently Asked Questions About Wendy's

Is 1951 W. Eldorado Pkwy. Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.