Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers reported inconsistent food quality, with issues like cold or overcooked items and expired salads.
Service Issues
Many reviews highlighted poor customer service, including rude staff and incorrect orders.
Speed of Service
Numerous customers experienced long wait times in the drive-thru, often citing slow service.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant and restrooms.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their excellent service.
CM
CL Mitchell
Nov 13, 2025
1.0
After spending almost $20 at this establishment, they proceed to tell me that I couldn’t get any dipping sauces unless I paid .54 because I didn’t buy nuggets.
SR
Scotty Reeves
Nov 6, 2025
5.0
Got a Dave's Double !!
HOT and cooked to order
Great burger, VERY juicy !!
CN
Cheryl Ndam
Nov 3, 2025
5.0
I went to this location at lunch and ordered the spicy chicken. I wasn’t happy with my sandwich because I wasn’t aware it didn’t come grilled. I thought Wendy’s had a grilled sandwich. The manager on duty was so nice enough to suggest the Asiago and replaced my sandwich with the Asiago. I was so happy they didn’t get upset with me for changing my order after it was already made. Thank you to the staff and manager for being so nice.
LF
Lou Franklin
Oct 31, 2025
3.0
They maybe get my mobile order correct about 1 out of 4 times. Asked for no tomato, go no lettuce either. Got a kids cheeseburger, came with bacon for no particular reason.
Not impressed lately with the lack of attention at these fast food places in Texas!
JP
Jim Powell
Oct 29, 2025
1.0
The fries were hot and the shake was cold ..just like the crappy dried dried out bread and cold meat
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in McKinney, TX?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter McKinney, TX into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (972) 464-1288.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 1951 W. Eldorado Pkwy. Wendy’s serve breakfast?
Yes, this Wendy’s location in McKinney, TX serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours at Wendy's located at 1951 W. Eldorado Pkwy, McKinney, TX?
The drive-through is open Monday through Saturday from 6:30 AM to 1:00 AM, and on Sunday from 8:00 AM to 1:00 AM.
Does this Wendy's location offer breakfast?
Yes, this Wendy's in McKinney, TX serves breakfast including combos, sandwiches, coffee, and sides.
Can I order delivery or takeout from this Wendy's?
Yes, delivery and takeout are available. You can order through the Wendy's app or at order.wendys.com by selecting this location.
What payment methods does Wendy's at 1951 W. Eldorado Pkwy accept?
They accept American Express, Cash, Discover, MasterCard, and Visa.
How can I provide feedback or contact this Wendy's location?
You can contact Customer Care via live chat or call 888-624-8140, fill out a customer satisfaction survey online, or directly call the store at (972) 464-1288.
Where is Wendy's located and what is the general atmosphere?
Wendy's is located at 1951 W. Eldorado Pkwy., McKinney, TX 75069, and it has a casual attire atmosphere.
Are there other food or retail options near Wendy's for customers to visit?
Nearby places include Genghis Grill (Asian restaurant), Smoothie King (smoothie juice bar), and Sleep Number (home decor retail) that customers might want to visit before or after grabbing food at Wendy's.
If I’m visiting Wendy’s, what nearby healthcare services are available?
NextCare Urgent Care and Baylor Scott & White Urgent Care+ McKinney are nearby if urgent medical services are needed during your visit.
Are there other eateries nearby where I can get different types of food?
Yes, nearby eateries include MrJims.Pizza for Italian food, Subway sandwich shop, and Philly Connection sandwich shop for variety.
Can I find services like banking or repair shops close to Wendy’s?
Yes, Bank of America ATM and Western Union provide banking services nearby, while Appliance Repair by Asurion and uBreakiFix offer repair services for appliances and electronics.