Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.2
855 reviews
5 stars
299
4 stars
129
3 stars
124
2 stars
67
1 star
236
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers reported inconsistent food quality, with some items being dry, overcooked, or stale, while others praised the freshness and taste.
Service Issues
Many reviews highlighted poor service experiences, including incorrect orders, slow drive-thru times, and unprofessional staff behavior.
Positive Staff Interactions
Despite some negative experiences, several customers noted friendly and helpful staff members who provided good customer service.
Cleanliness Concerns
There were complaints about the cleanliness of the restaurant and restrooms, with some customers finding them unsanitary.
Management Feedback
Reviews indicated a need for better management and training, with some customers expressing dissatisfaction with how issues were handled.
- AGal garciaDec 22, 20254.0I was in and out and food was very good.
- ASAdriana SantibanezDec 21, 20253.0I visited this location and I ordered a spicy chicken sandwich, and it was dry and tasted old, which was very disappointing and below the quality I expect from Wendy’s. The positive part of the visit was the customer service. There were only three employees working the entire restaurant, and the young man who took our order was running both the drive-thru and the front lobby. He was friendly and professional despite being overworked.I didn’t catch his name, but he deserves recognition. Young Hispanic male. Unfortunately, the food quality really needs improvement.
- CCCaylonDec 21, 20255.0We always ask for our food fresh and we get it fresh and it’s soo good and we just keep coming back! :)
- JBjames brownDec 11, 20252.0Dry, overpriced chicken sandwich. Quality going downhill
- ARAlisha R.Nov 23, 20255.0This Wendy's experience was quick and easy. They got the order correct the 1st time. As well as the person at the window making sure that we had all The condiments that was needed for our exact order. I think it's worth mentioning that although it is 🏃♂️ fast food, I'm grateful that they have Baked Potatoes 🥔 it is an overall healthier choice when you have a Cardiovascular Disease and you're sodium intake can make or break you. Also I've been to this Wendy's multiple times and they are aware and attentive to my individual needs in regards to my individual order.
Frequently Asked Questions About Wendy's
Is 1951 W. Eldorado Pkwy. Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-through hours at Wendy's located at 1951 W. Eldorado Pkwy, McKinney, TX?
The drive-through is open Monday through Saturday from 6:30 AM to 1:00 AM, and on Sunday from 8:00 AM to 1:00 AM.
Does this Wendy's location offer breakfast?
Yes, this Wendy's in McKinney, TX serves breakfast including combos, sandwiches, coffee, and sides.
Can I order delivery or takeout from this Wendy's?
Yes, delivery and takeout are available. You can order through the Wendy's app or at order.wendys.com by selecting this location.
What payment methods does Wendy's at 1951 W. Eldorado Pkwy accept?
They accept American Express, Cash, Discover, MasterCard, and Visa.
How can I provide feedback or contact this Wendy's location?
You can contact Customer Care via live chat or call 888-624-8140, fill out a customer satisfaction survey online, or directly call the store at (972) 464-1288.
Where is Wendy's located and what is the general atmosphere?
Wendy's is located at 1951 W. Eldorado Pkwy., McKinney, TX 75069, and it has a casual attire atmosphere.
Are there other food or retail options near Wendy's for customers to visit?
Nearby places include Genghis Grill (Asian restaurant), Smoothie King (smoothie juice bar), and Sleep Number (home decor retail) that customers might want to visit before or after grabbing food at Wendy's.
If I’m visiting Wendy’s, what nearby healthcare services are available?
NextCare Urgent Care and Baylor Scott & White Urgent Care+ McKinney are nearby if urgent medical services are needed during your visit.
Are there other eateries nearby where I can get different types of food?
Yes, nearby eateries include MrJims.Pizza for Italian food, Subway sandwich shop, and Philly Connection sandwich shop for variety.
Can I find services like banking or repair shops close to Wendy’s?
Yes, Bank of America ATM and Western Union provide banking services nearby, while Appliance Repair by Asurion and uBreakiFix offer repair services for appliances and electronics.