Wendy's

2.0
249 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
10950 Virginia Pkwy, Mckinney, TX
75071, United States

Hours

Reviews

2.0
249 reviews
5 stars
41
4 stars
19
3 stars
13
2 stars
12
1 star
164

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unprofessional staff, with many experiences of being ignored or treated poorly.

Order Accuracy

A significant number of reviews highlighted issues with incorrect orders, missing items, and food not being prepared as requested.

Food Quality

Customers frequently complained about cold, stale, or poorly prepared food, with some describing it as inedible.

Cleanliness

The restaurant was often described as dirty, with unclean tables and unsanitary conditions reported by multiple customers.

Management Issues

Many reviews pointed to poor management practices, including lack of training for staff and inadequate response to customer complaints.
  • AW
    Alex Waller
    Nov 17, 2025
    1.0
    Food Quality is completely TERRIBLE!!!😞 see pic. Chicken wrap and Old fries!!!!!!
  • SS
    S Simmons
    Nov 10, 2025
    1.0
    11/10/2025 11:48a - young chic working drive thru should be terminated immediately. Horrible customer service. Turns out to be the manager.
  • HG
    Hector Garcia
    Nov 4, 2025
    1.0
    This place is the worst never in my life I been to a place like this fries cold burger cold,chicken nuggets cold and cold people never again I will set a foot in this place .
  • BS
    bryan smith
    Oct 27, 2025
    1.0
    Thanks for all of that bacon on my bacon double stack. Not my first disappointing visit at Wendy’s but this will definitely be the last. This location needs new management or just close the doors.
  • SJ
    Sha'Wana Johnson
    Sep 28, 2025
    1.0
    Going to Wendy's at 11:21 in the evening I understood that I needed to order my patties with no salt to ensure their freshness my bun was cold it seems like the Patty had been sitting there forever it had salt on it no one answered the phone when I got home to call they made us pull around as if they were making everything fresh and the only thing fresh was the prize they also charged me $2 for a something called a strawberry cup which I did not order at all and was not in the bag this Wendy's is trash and I will not be back

Frequently Asked Questions About Wendy's

Is 10950 Virginia Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.