Tom Thumb

4.4
940 reviews

About

Grocery StoreOrganic Food StoreProduce MarketSupermarketBakeryDeliFloristGrocery Delivery ServiceE-commerce ServiceButcher ShopTom Thumb
Looking for a grocery store near you? Visit your local Tom Thumb located at 3001 Hardin Blvd, McKinney, TX. Our friendly staff is here to serve you and your grocery needs, or have your groceries delivered through our Grocery Delivery and DriveUp & Go™ program. If you need immunizations or prescriptions refilled, Tom Thumb pharmacy staff has you covered! Need a bakery near you? Our bakery features birthday cakes, custom cakes, cupcakes and more. Tom Thumb deli offers a variety of party trays and platters or our Order Ahead service allows you to place your bakery or deli order online so it's ready when you get here! At the butcher block you’ll find an assortment of meat and seafood, even sushi trays! The produce department is full of guaranteed fresh fruits and vegetables, perfect for every season! Shop the floral department for beautifully curated bouquets and arrangements. Find Tom Thumb near you today! Tom Thumb is dedicated to being your one-stop-shop and provides rug doctor rentals or find an in-store bank, Coinstar, and Western Union service! Download our Tom Thumb app for Tom Thumb for U™ to find personalized offers and discounts or check out our Weekly Ad for store savings and earn Gas Points with purchases. For more information, visit or call (469) 678-3677. Stop by and see why our service, convenience, and fresh offerings will make Tom Thumb your favorite local supermarket!

Details

  • DeliveryAvailable
  • DebitAvailable
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

Tom Thumb
3001 Hardin Blvd, McKinney, TX
75070, United States

Hours

Reviews

4.4
940 reviews
5 stars
607
4 stars
205
3 stars
61
2 stars
26
1 star
41

What are people saying?

AI-generated from recent customer reviews

Customer Service

Multiple reviews highlighted issues with rude and unhelpful staff, particularly at the customer service desk.

Product Quality

Customers reported finding expired or spoiled items on shelves, raising concerns about product freshness.

Store Cleanliness

While some customers praised the store's cleanliness, others noted unsanitary conditions in restrooms and issues with food storage.

Pricing

Many customers found prices to be high compared to competitors, with some expressing frustration over the value for money.

Positive Staff Interactions

Despite negative experiences, several reviews mentioned friendly and helpful employees who contributed positively to the shopping experience.
  • AS
    Amy Scott
    3 days ago
    1.0
    Used self checkout today - 01/20/26. The lady overseeing self-checkout quietly told the manager-acting guy with the low ponytail three times that I had scanned my eggs. This guy was really worried I might be trying to steal eggs. The eggs were scanned and on the screen so I tried to ignore it. Then when the machine beeped later in the transaction he rushed in to “help”. I am very careful about my scanning. But I think I just became an HEB customer. I don’t like being made to feel like a criminal when I’m buying chicken breast at $9 each.
  • PH
    Paula Hebert
    Jan 6, 2026
    5.0
    Found out today our local Tom Thumb Manger Alan Bennefeld had been transferred to another store. I would just like to say Alan’s new store is extremely Lucky. It’s been a pleasure to shop in this store. It is Always clean, stocked and most of all friendly. Alan and the Assistant Manager Monica have always been Great …Going Above and Beyond …. Makes me look forward to Grocery Shopping 😂🤷‍♀️Good Luck Alan see you this week Monica
  • FD
    Fred D
    Dec 30, 2025
    5.0
    It was the first time I've shopped for groceries online then went and picked them up. It worked out great. The pickup process was very easy, I would recommend
  • II
    Inell
    Dec 23, 2025
    1.0
    The store is nice and has great products but Lopez in customer service is very rude. She told me “I’m not rude it’s my tone” then proceeded to gaslight me. If you listen to call you will see she was rude and cutting me off as soon as we got on the call. Smh this is the worse customer service
  • JP
    Jessica Pautsch
    Nov 29, 2025
    1.0
    Bro said get away from me LADY when I said I have a sick kid at the register and didn't have time to download the app and create an account to get a two dollar discount. Worst customer service

Frequently Asked Questions About Tom Thumb

Does Tom Thumb accept SNAP EBT?

Yes, Tom Thumb accepts SNAP EBT for eligible grocery purchases. You can use your EBT card for both grocery delivery and Drive Up & Go™ pickup orders, making it easy and convenient to shop for fresh produce, pantry staples, and everyday essentials. Tom Thumb is committed to providing accessible, affordable grocery options for SNAP recipients. Simply select SNAP EBT as your payment method at checkout when shopping online or in the app.

Does Tom Thumb near me accept Apple Pay?

Yes, Tom Thumb accepts Apple Pay and many other convenient payment methods!