Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 8658 Highway 121 in McKinney. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Numerous customers reported long wait times, rude staff, and incorrect orders, leading to a frustrating experience.
Food Quality
While some customers enjoyed the food, many complained about incorrect items, poor preparation, and inconsistent quality.
Management Concerns
Several reviews highlighted issues with management, including lack of accountability and poor customer service training.
Cleanliness and Environment
There were complaints about unsanitary conditions and a general lack of attention to the dining area.
RS
Ram Sharma
Jan 5, 2026
2.0
When you place the order Taco Bell sends an incorrect timing in the order email (saying your order will be ready by that time) which is few minutes after your order. But the actual order would be ready much later. This is a deceptive practice. I have seen this many times when placing orders thru the mobile app at this location. Their service is slow even in off peak times. Staff seem disinterested.
KR
Kennedy Richey
Dec 29, 2025
1.0
We tried to break a $100 bill which we’ve done before and I don’t know if it’s because these new age kids don’t know how to count cash or if they were just too lazy to count cash, but they told us the reason they couldn’t break the hundred dollar bill was because a manager was there…. Wouldn’t it make more sense to break the hundred dollar bill BECAUSE the manager was there? Please bffr. Food is mid there as well.
LW
Larhonda Wright
Dec 19, 2025
1.0
This has got to be the worst location out of every taco bell in Texas. First off I stood in line for over 5 minutes with employees walking by and no one acknowledged me. Only when I turned around to see how many people where actually in the restaurant waiting for food is when I saw the kiosk. So fine, I went to order at the kiosk and took a seat to wait for my food. 25 mine later I finally get my bagged food that I ordered for dine in.. At this point I was already annoyed and decided I will just take it and eat in my car. Why did I get in the car and my fries where cold like they had been sitting out all day. My nachos that I PAID for extra meat, no beans came with extra beans and regular amount of meat. If I didn't have to go back to work I would have marched right back in there and asked for a full refund. This place is horrible.
TB
Tushar B
Dec 18, 2025
1.0
It has been about 40 mins and we still don’t have our order. This place is not even busy, just a handful of customers. The staff fails to communicate why it is taking them this long to get our food ready. When I asked about our order, the staff wouldn’t even respond. Please don’t go to this place.
KC
Kristy Correll
Dec 14, 2025
1.0
By far the worst experience ive ever had, food was bad, service was awful and staff was rude. The whole order was awful; my husband ordered 2 cheesey double beef burritos and was nothing but rice, no meat and very little cheese; mexican pizza looked good on top but was mostly beans and hardly any meat. The taco i ordered is almost 6$ the shell was broken had hardly anything inside. I went to speak to manager about it and instead of fixing the problem she tried to extort more money out of me to get the product I asked for. Even showed her and image of what its to look like. She proceeded to tell me come and look at how the process is done. This store needs a reset and new staff or they need to be trained properly 🤔.
What are the operating hours of Taco Bell at 8658 Highway 121 in McKinney?
Taco Bell is open daily from 9:00 AM to 4:00 AM.
Does the Taco Bell location offer drive-thru service?
Yes, the Taco Bell at 8658 Highway 121 has drive-thru service available during its operating hours.
Can I order online or on a mobile app for pickup or delivery at this Taco Bell?
Yes, you can order ahead online or on the mobile app for pickup at the restaurant or for delivery.
What types of payment does Taco Bell accept at this location?
This Taco Bell accepts American Express, Cash, Discover, MasterCard, and Visa.
What kind of menu items are available at the McKinney Highway 121 Taco Bell?
The menu includes classic tacos, burritos, specialties like the Crunchwrap Supreme and Cheesy Gordita Crunch, combos, breakfast items, drinks, sweets, and sides.
Is the Taco Bell location at 8658 Highway 121 family-friendly and suitable for children?
Yes, this location welcomes families and children, offers seating, has restrooms, and serves vegetarian options.
Which nearby restaurants could I visit along with Taco Bell at 8658 Highway 121?
Nearby dining options include Chick-fil-A, Dickey's Barbecue Pit, and Whataburger, all within easy reach for varied meal preferences.
Are there any convenient fitness or wellness centers near Taco Bell at Highway 121?
Yes, LA Fitness gym is close by for your workout needs, and there are chiropractic services such as Balanced Chiropractic and Craig Ranch Chiropractic nearby.
What retail stores are located near the Taco Bell in McKinney?
Nearby retail stores include Lowe's Home Improvement, PetSmart, Staples, Dollar Tree, and Payless ShoeSource for shopping convenience.
How can nearby educational and healthcare services assist customers visiting Taco Bell?
Customers can access services like Teacher's Tools for educational supplies, and healthcare providers including Children's Health PM Pediatric Urgent Care and Master Eye Associates close to Taco Bell for urgent or routine care.