Business Details
About
Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 4980 W University Drive in McKinney. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
3.2
651 reviews
5 stars
230
4 stars
112
3 stars
80
2 stars
34
1 star
195
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted poor customer service, including long wait times, incorrect orders, and unhelpful staff.
Order Accuracy
Many customers reported frequent mistakes with their orders, including missing items and incorrect modifications.
Staff Attitude
Several reviews mentioned rude or indifferent behavior from employees, contributing to a negative dining experience.
Food Quality
While some customers enjoyed the food, many complained about cold items, lack of ingredients, and overall poor quality.
Cleanliness and Management
The location was criticized for being dirty and poorly managed, with reports of staffing issues and inadequate training.
- SASirisha AmmuJan 3, 20261.0Istg I’ve been to this Taco Bell about 20 times and half of the time they always get my order wrong
- PJPhire JohnsonDec 24, 20251.0Don't come here past 12 because you will be waiting for 30 min in drive thur while employees are next door outside smoking and the drive thur line is full. Smh
- RHRebecca HampshireDec 21, 20254.0HATE the order at the kiosk stuff! I want human contact
- APAmar PatelDec 17, 20255.0Leoanna, who took my order through the drive-thru, was incredibly kind and helpful. I originally asked for a Veggie Mexican Pizza and a 7-Layer Burrito. When I asked if the 7-Layer Burrito was still available, she informed me it wasn't but suggested the 5-Layer Burrito instead. When I asked if it was vegetarian, she honestly noted that it contained beef. I requested to substitute the beef for beans, and she clarified that it already contains beans, asking if I wanted extra instead, which I stated no. I also asked for Frank’s RedHot, but after she explained it was different from the typical sauces, I opted for a side of chipotle sauce and extra hot sauce packets. When I pulled up to the window, she greeted me with a warm smile. When she handed me my food, she kindly let me know she had placed plenty of hot sauce at the bottom of the bag. Leoanna is an asset to your team. I hope Taco Bell recognizes her hard work with a raise or, even better, by asking how the company can support her future growth. We need more individuals like Leoanna in customer service. I wish her the absolute best and hope the company helps her continue growing into the amazing person she is.
- SRSHANTHAN REDDYDec 9, 20251.0Very irresponsible service. Took almost 30 min for drive through order with 2 cars in drive way. There is no way out from the queue and there is not even an apology.
Frequently Asked Questions About Taco Bell
What are the operating hours for Taco Bell at 4980 W University Drive in McKinney?
Taco Bell is open daily from 9:00 AM to 3:00 AM, with extended hours until 4:00 AM on Fridays and Saturdays.
Does Taco Bell at this location offer drive-through service and what are the drive-through hours?
Yes, there is a drive-through available, open daily from 9:00 AM to 3:00 AM, and until 4:00 AM on Fridays and Saturdays.
Can I order food online or via a mobile app for pickup or delivery at this Taco Bell?
Yes, you can order ahead online or on the mobile app for pickup or delivery.
What types of payment does Taco Bell at 4980 W University Drive accept?
They accept American Express, cash, Discover, MasterCard, and Visa.
Which popular menu items and food categories does this Taco Bell location offer?
They serve tacos, burritos, combos, specialties, breakfast items, drinks and sweets, and sides, including favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch.
Is this Taco Bell family-friendly and does it accommodate dine-in customers?
Yes, this location welcomes families, offers seating for dine-in, and has restrooms available.
Are there any nearby restaurants where I can explore other food options before or after visiting Taco Bell?
Yes, nearby you can find Whataburger, Chick-fil-A, Pizza Hut, Subway, Chicken Express, Birdcall, and Rice Pot Express offering various cuisines.
What nearby convenience stores or pharmacies can I visit along with Taco Bell?
Walgreens, Apollo Pharmacy, Circle K, and Corner Store are nearby and offer convenient options for pharmacy, groceries, and fuel.
Are there any wellness or beauty services located near Taco Bell at 4980 W University Drive?
Yes, Posh Nail Salon, Instyle Nails, Jenny Craig Weight Loss Center, Verde Wellness & IV Therapy, Dallas Muscle Therapy, and Elements Massage are close by for beauty and health needs.
Where can I find financial services or ATMs near this Taco Bell to withdraw cash or transfer money?
Western Union and LibertyX Bitcoin ATM provide money transfer and ATM services nearby.