Taco Bell

3.2
645 reviews
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Business Details

4980 W University Drive, McKinney, TX
75071, United States
(214) 491-4059
https://locations.tacobell.com/tx/mckinney/4980-w-university-drive.html
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About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 4980 W University Drive in McKinney. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
4980 W University Drive, McKinney, TX
75071, United States

Hours

Reviews

3.2
645 reviews
5 stars
229
4 stars
110
3 stars
80
2 stars
34
1 star
192

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and lack of assistance at the counter.

Order Accuracy

Many customers reported frequent mistakes with their orders, including missing items and incorrect modifications.

Food Quality

Several reviews mentioned issues with food quality, such as cold items, insufficient portions, and unsatisfactory taste.

Speed of Service

Customers consistently noted slow service, particularly in the drive-thru, with long wait times reported.

Cleanliness and Maintenance

Feedback indicated concerns about cleanliness and maintenance, with some customers mentioning dirty conditions and broken equipment.
  • RT
    Rainey Turton
    Nov 13, 2025
    1.0
    If I could give this 0 stars I would. The employees don't suck, just the manager. The manager barely spoke any English and refused to use a coupon that came from them. She tried to tell me I couldn't use more than one per visit even though that was the only one I had.
  • DM
    Daniel Morgan
    Nov 3, 2025
    1.0
    The Taco Bell team on Sunday 11/02/2025 place a bean burrito in my Mexican Pizza and closed the lid.
  • JS
    Jessie Saak
    Oct 18, 2025
    1.0
    We spent $20. While at the window in drive thru line we asked for extra queso and the lady told us we’d have to drive around again and order it! What?!! No one could put it in the bag? We were willing to pay extra.
  • BB
    Bob Brown
    Oct 15, 2025
    1.0
    Walked in at 11 for lunch. They had no English speakers working the front counter. Lady came from the back said something in Spanish and pointed at a wall mount terminal!! I walked out. English speaker evidently works drive thru. Taco Bueno took my order and much better food. Sad Taco Bell
  • AO
    Ada Ortega
    Oct 10, 2025
    5.0
    Just want to thank Allie for giving me the best service here in Princeton! I have dealt with a lot of rude people, especially in the drive through. But this wonderful girl made it a really great experience. She was kind, professional, straight to the point and just overall pleasant to have come across! We need more people like you girl thank you so much for your kindness it really made my day!
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Frequently Asked Questions About Taco Bell

What are the operating hours for Taco Bell at 4980 W University Drive in McKinney?

Taco Bell is open daily from 9:00 AM to 3:00 AM, with extended hours until 4:00 AM on Fridays and Saturdays.

Does Taco Bell at this location offer drive-through service and what are the drive-through hours?

Yes, there is a drive-through available, open daily from 9:00 AM to 3:00 AM, and until 4:00 AM on Fridays and Saturdays.