Brand Certified
Taco Bell
3.2(657 reviews)
Certified by Taco Bell • Mar 01, 2026
Business Details
4980 W University Drive, McKinney, TX
75071, United States
Certified by Taco Bell • Mar 01, 2026
(214) 491-4059
Certified by Taco Bell • Mar 01, 2026
https://locations.tacobell.com/tx/mckinney/4980-w-university-drive.html
Certified by Taco Bell • Mar 01, 2026
About
Certified by Taco Bell • Mar 01, 2026
Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 4980 W University Drive in McKinney. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Certified by Taco Bell • Mar 01, 2026
Hours
Certified by Taco Bell • Mar 01, 2026
Reviews
3.2
657 reviews
5 stars
233
4 stars
114
3 stars
80
2 stars
34
1 star
196
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including long wait times, incorrect orders, and unhelpful staff.
Food Consistency
Many reviews highlighted inconsistent food quality, with complaints about cold items, missing ingredients, and incorrect orders.
Management Issues
Several customers noted poor management and lack of training among staff, leading to a negative dining experience.
Customer Experience
There were numerous mentions of unsatisfactory customer interactions, including rudeness and lack of acknowledgment from employees.
Cleanliness
Some customers reported cleanliness issues, including dirty conditions and unsanitary practices.
- PLPatrick LieblFeb 8, 20265.0I wanted to take a moment to share some positive feedback about my local Taco Bell location. Before Noel stepped in as the new manager, I would honestly describe my experience as about a 3-star visit — decent, but inconsistent. Since Noel took over, that has completely changed. The restaurant now feels like a true 5-star experience. The food quality has improved noticeably, orders are more accurate, and everything tastes fresher and better prepared. You can tell there’s stronger leadership and higher standards in place, and it shows in both the service and the food. Noel has made a huge difference!
- MFM FryFeb 1, 20265.0Tierdon M. (I am so sorry if I misheard, or misspelled your name) was exceptional. Knowledgeable, friendly and hands-down, the best customer service I have received from this location! Thank you!
- LBLeelee BrownJan 14, 20264.0Today the food was not consistent.
- SASirisha AmmuJan 3, 20261.0Istg I’ve been to this Taco Bell about 20 times and half of the time they always get my order wrong
- APAmar PatelDec 17, 20255.0Leoanna, who took my order through the drive-thru, was incredibly kind and helpful. I originally asked for a Veggie Mexican Pizza and a 7-Layer Burrito. When I asked if the 7-Layer Burrito was still available, she informed me it wasn't but suggested the 5-Layer Burrito instead. When I asked if it was vegetarian, she honestly noted that it contained beef. I requested to substitute the beef for beans, and she clarified that it already contains beans, asking if I wanted extra instead, which I stated no. I also asked for Frank’s RedHot, but after she explained it was different from the typical sauces, I opted for a side of chipotle sauce and extra hot sauce packets. When I pulled up to the window, she greeted me with a warm smile. When she handed me my food, she kindly let me know she had placed plenty of hot sauce at the bottom of the bag. Leoanna is an asset to your team. I hope Taco Bell recognizes her hard work with a raise or, even better, by asking how the company can support her future growth. We need more individuals like Leoanna in customer service. I wish her the absolute best and hope the company helps her continue growing into the amazing person she is.
Frequently Asked Questions About Taco Bell
What are the operating hours for Taco Bell at 4980 W University Drive in McKinney?
Taco Bell is open daily from 9:00 AM to 3:00 AM, with extended hours until 4:00 AM on Fridays and Saturdays.
Does Taco Bell at this location offer drive-through service and what are the drive-through hours?
Yes, there is a drive-through available, open daily from 9:00 AM to 3:00 AM, and until 4:00 AM on Fridays and Saturdays.
Can I order food online or via a mobile app for pickup or delivery at this Taco Bell?
Yes, you can order ahead online or on the mobile app for pickup or delivery.
What types of payment does Taco Bell at 4980 W University Drive accept?
They accept American Express, cash, Discover, MasterCard, and Visa.
Which popular menu items and food categories does this Taco Bell location offer?
They serve tacos, burritos, combos, specialties, breakfast items, drinks and sweets, and sides, including favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch.
Is this Taco Bell family-friendly and does it accommodate dine-in customers?
Yes, this location welcomes families, offers seating for dine-in, and has restrooms available.
Are there any nearby restaurants where I can explore other food options before or after visiting Taco Bell?
Yes, nearby you can find Whataburger, Chick-fil-A, Pizza Hut, Subway, Chicken Express, Birdcall, and Rice Pot Express offering various cuisines.
What nearby convenience stores or pharmacies can I visit along with Taco Bell?
Walgreens, Apollo Pharmacy, Circle K, and Corner Store are nearby and offer convenient options for pharmacy, groceries, and fuel.
Are there any wellness or beauty services located near Taco Bell at 4980 W University Drive?
Yes, Posh Nail Salon, Instyle Nails, Jenny Craig Weight Loss Center, Verde Wellness & IV Therapy, Dallas Muscle Therapy, and Elements Massage are close by for beauty and health needs.
Where can I find financial services or ATMs near this Taco Bell to withdraw cash or transfer money?
Western Union and LibertyX Bitcoin ATM provide money transfer and ATM services nearby.
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