Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 320 N. Custer Rd. in McKinney. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Numerous reviews highlighted poor customer service, including rude staff and unhelpful responses to complaints.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and failure to follow special requests.
Food Quality
Feedback indicated consistently low food quality, with complaints about cold, poorly prepared, or incorrect items.
Cleanliness
Several reviews mentioned unsanitary conditions, particularly in the bathrooms, contributing to a negative dining experience.
Long Wait Times
Customers frequently experienced long wait times for both drive-thru and in-store orders, often exceeding 30 minutes.
CC
Cade
Dec 28, 2025
1.0
Terrible food waited 30 minutes while there was no customers. The staff was rude and didn’t care don’t usually give a lot of reviews but this place was absolutely terrible
NL
Nicole Lewis
Dec 15, 2025
2.0
Big disappointment with the bathroom condition. As a customer I shouldn't have to go grab a bunch of wet paper towels and soap to clean your toilet to be able to use it. The bathrooms gross looks like it hasn't been cleaned ever. The worker that came in after me even immediately noticed the toilet clean and was surprised out loud saying oh someone actually cleaned it? The double beef burrito made was a bit small and the tortilla cold and hard on one side.
The remake was about the same just more cheese added and hardly any rice t still with a cold tortilla. It's not that difficult to warm the tortilla. Completely changes the taste. Not interested at all without at minimum the tortilla warmed. 😓
PM
Pranshu Mishra
Dec 14, 2025
1.0
😡 Ugh, worst Taco Bell experience EVER! 🍴 I ordered quesadillas and the cheese was literally raw 🤮♂️, not even melted. And don't even get me started on the Bean Chalupa... it had MEAT in it 🤯! I repeated my order THREE TIMES to make sure they got it right. Needless to say, huge disappointment. 1/5 stars wouldn't even recommend 🙅♂️.
DN
Dixie Normus
Nov 28, 2025
1.0
I was feeling hungry, and wanted to hit up the bell. Ordered through the drive thru, and got straight ATTITUDE from the lady working the speaker. Get up to the window not even a hello or a nothing, I gave the big lady at the window my card and she didn’t even say anything to me. Then hands me my food damn near throwing it at me, and still doesn't say a WORD. Horrible customer service if you ask me. Then I get home open my food and I got JIPPED. I ordered a burrito and all I tasted was the damn tortilla. Ordered some cheese sauce on the side and got it less than half way full AND was runny. How do you mess cheese sauce up that bad??? Then my chicken quesadillas didn’t even have the delicious sauce in it, just straight string cheese and dry chicken. This Taco Bell has always had problems with multiple things. At least make the food good if you’re gonna be disrespectful. You’d have a better chance at just driving the extra 10 minutes down to frisco.
JJ
Josh Jalowiec
Nov 24, 2025
1.0
literally zero stars for Service. I order 6 items on the app (4 tacos, 2 stackers) and choose drive-thru pickup and they always send me around to park even when there are no other cars in the drive-thru and no customers in the dining room. it's not taco bells fault because I've been to so many taco bells and it's only this one. their ownership and management are abyssmal and they have higher than average turnover of employees and it's been like this for 15 years. I literally drive out of my way to pick up at other taco bells.
What are the drive-through hours for the Taco Bell at 320 N. Custer Rd., McKinney?
The drive-through is open from 9:00 AM to 2:00 AM Monday through Thursday and Sunday, and until 4:00 AM on Friday and Saturday.
Does this Taco Bell location offer online ordering and delivery services?
Yes, you can order ahead online or via the mobile app for pickup or delivery at this Taco Bell.
What payment options are accepted at this Taco Bell?
This location accepts American Express, Cash, Discover, Mastercard, and Visa.
What are the daily operating hours for the Taco Bell on N. Custer Rd.?
The restaurant is open from 9:00 AM to 2:00 AM Monday through Thursday and Sunday, and until 4:00 AM on Fridays and Saturdays.
What types of food and specialties does this Taco Bell offer?
They serve tacos, burritos, specialties, combos, breakfast items, drinks, sweets, and sides, with specialties like Dollar Cravings, tacos, burritos, and combos.
Is there seating available inside this Taco Bell and does it welcome families with children?
Yes, this Taco Bell has seating available and welcomes families and children.
Can I find tea or smoothie options near the Taco Bell on N. Custer Rd.?
Yes, NobiliTea - McKinney, TX, a tea room and smoothie juice bar, is nearby and a great spot for tea and smoothies before or after your Taco Bell visit.
What other fast food options are close to this Taco Bell location?
Nearby fast food choices include Pizza Hut, Sonic Drive-In, and Arby's, providing a variety of options if you're looking for alternatives or group dining.
Are there any wellness or spa services near Taco Bell on N. Custer Rd.?
Yes, Seasons Massage Spa and Body and Soul Wellness of Texas are nearby for those interested in relaxation or holistic health services before or after dining.
How can nearby transit or travel services assist customers visiting Taco Bell at 320 N. Custer Rd.?
Nearby services like Budget Car Rental, Avis Car Rental, and Budget truck rentals can help visitors with transportation needs when coming to or leaving from Taco Bell.