Business Details
About
Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 320 N. Custer Rd. in McKinney. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
3.1
874 reviews
5 stars
260
4 stars
164
3 stars
117
2 stars
57
1 star
276
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Numerous customers reported issues with incorrect orders, missing items, and poor attention to special requests.
Customer Service
Many reviews highlighted poor customer service, including rude staff, long wait times, and unhelpful responses to complaints.
Food Quality
Customers frequently mentioned cold food, small portions, and unsatisfactory preparation, leading to disappointment.
Cleanliness and Organization
Several reviews noted a lack of cleanliness and organization within the restaurant, contributing to a negative dining experience.
Overall Experience
The overall sentiment was largely negative, with many customers expressing frustration and a desire to avoid this location in the future.
- JJJosh Jalowiec1 day ago1.0literally zero stars for Service. I order 6 items on the app (4 tacos, 2 stackers) and choose drive-thru pickup and they always send me around to park even when there are no other cars in the drive-thru and no customers in the dining room. it's not taco bells fault because I've been to so many taco bells and it's only this one. their ownership and management are abyssmal and they have higher than average turnover of employees and it's been like this for 15 years. I literally drive out of my way to pick up at other taco bells.
- AJAshmi JaiswalNov 16, 20251.0Worse customer service!! There was an employee named Jacob who had the worst customer service. I have ordered three drinks and he refused to give me cups for the drink which is the worse thing that any restaurant can do. Also, when I asked his name he gave me the wrong name and address him manager. This employee needs a write up since your sales will go down if you do not take any action.
- DDDee DiazNov 13, 20251.0Food poisoning and hospital bills from half a burrito at this location. Whole family got sick on Monday 11/10. I’m suing this owner into oblivion.
- EMElsie MOct 31, 20255.0I swing by here fairly often, and although everyone has been lovely, I just want to give a shoutout to Jacob specifically; late night shifts can be tough but he was very positive and helpful.
- MGMichael GibbOct 25, 20251.0We went through the drive-through and ordered four items, only to get home and find three. We called in to the store, the lady took about five minutes to go back-and-forth and gather information, then offered a refund, but said whether we wanted a refund or a replacement, we had to drive back up to the store (it’s 2025, come on….). We went onto the app to submit a complaint, and after we did everything there, we just get an error saying that something went wrong. Repeatedly. Gave up on that after multiple tries. Extremely ridiculous and complicated process after we got screwed to begin with.
Frequently Asked Questions About Taco Bell
What are the drive-through hours for the Taco Bell at 320 N. Custer Rd., McKinney?
The drive-through is open from 9:00 AM to 2:00 AM Monday through Thursday and Sunday, and until 4:00 AM on Friday and Saturday.
Does this Taco Bell location offer online ordering and delivery services?
Yes, you can order ahead online or via the mobile app for pickup or delivery at this Taco Bell.
What payment options are accepted at this Taco Bell?
This location accepts American Express, Cash, Discover, Mastercard, and Visa.
What are the daily operating hours for the Taco Bell on N. Custer Rd.?
The restaurant is open from 9:00 AM to 2:00 AM Monday through Thursday and Sunday, and until 4:00 AM on Fridays and Saturdays.
What types of food and specialties does this Taco Bell offer?
They serve tacos, burritos, specialties, combos, breakfast items, drinks, sweets, and sides, with specialties like Dollar Cravings, tacos, burritos, and combos.
Is there seating available inside this Taco Bell and does it welcome families with children?
Yes, this Taco Bell has seating available and welcomes families and children.
Can I find tea or smoothie options near the Taco Bell on N. Custer Rd.?
Yes, NobiliTea - McKinney, TX, a tea room and smoothie juice bar, is nearby and a great spot for tea and smoothies before or after your Taco Bell visit.
What other fast food options are close to this Taco Bell location?
Nearby fast food choices include Pizza Hut, Sonic Drive-In, and Arby's, providing a variety of options if you're looking for alternatives or group dining.
Are there any wellness or spa services near Taco Bell on N. Custer Rd.?
Yes, Seasons Massage Spa and Body and Soul Wellness of Texas are nearby for those interested in relaxation or holistic health services before or after dining.
How can nearby transit or travel services assist customers visiting Taco Bell at 320 N. Custer Rd.?
Nearby services like Budget Car Rental, Avis Car Rental, and Budget truck rentals can help visitors with transportation needs when coming to or leaving from Taco Bell.