Sweetwaters Coffee & Tea

4.6
408 reviews
Creme Caramel Latte

About

Coffee ShopCafeTea RoomBreakfast Restaurant
Sweetwaters Coffee & Tea offers indulgent, real ingredient focused drinks with a global influence inspired by our founder's love of food & beverages and driven by their creativity. Enjoy a fresh-pressed Espresso, Cappuccino, Latte or Mocha from our classic coffee menu. Or a unique, signature drink like Creme Caramel, Dreamy Cold Brew, French Vietnamese Au Lait, Thai Iced Tea or Frozen Strawberry Bliss. Our extensive premium tea selection includes Pomegranate Green, Oolong, Chai, Imperial Black, Matcha, and herbal teas. Try our fresh, classic café fare of decadent pastries & desserts, delicious sandwiches, frozen drinks & more. Join us at the cafe to relax, work or meet with others in our warm, inviting neighborhood coffeehouse.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Sweetwaters Coffee & Tea
4701 S. Custer Rd., McKinney, TX
75070, United States

Hours

Reviews

4.6
408 reviews
5 stars
320
4 stars
45
3 stars
13
2 stars
13
1 star
17

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently praised the friendly and welcoming staff, highlighting their attentiveness and positive interactions.

Coffee Quality

The coffee received high marks for taste and variety, with many customers expressing satisfaction with their drinks.

Food Quality

While many enjoyed the food offerings, there were notable complaints about declining food quality and hygiene issues.

Atmosphere

The café's atmosphere was often described as cozy and inviting, making it a popular spot for meetings and relaxation.

Order Efficiency

Several reviews pointed out issues with order timing, particularly with mobile orders and during busy periods.
  • HP
    Harish Pabbisetty
    3 days ago
    5.0
    We visited this place for the first time, and the staff was incredibly friendly. They suggested the best option for a cold drink, which was very nice. The staff was also very friendly and flexible with kids. We will definitely be visiting again.
  • RF
    Rudy Frederico
    Dec 11, 2025
    5.0
    Team is always on their game. Super location, great coffee and other stuff. Just a great networking stop.
  • LS
    Larissa Shouga
    Dec 7, 2025
    5.0
    Always incredible service and the coffee is always perfect. I try to make a trip here weekly to get my caffeine fix
  • GG
    GIGRoundNPound
    Nov 29, 2025
    5.0
    I really can't say enough how much I enjoy the coffee here, but the people here make the difference. Always welcoming and it feels comfortable.
  • PH
    Pouya Hedayati
    Nov 23, 2025
    1.0
    I had been ordering from this place regularly, but over the past few weeks I noticed the quality of their food getting worse and worse. Last week I ordered the Pretzel Melt - Spinach & Feta, and it turned out to be the worst breakfast I’ve ever had. The sandwich was moldy, old, and completely spoiled, and both my wife and I got sick afterward. Unfortunately, this wasn’t the only issue. A few weeks before that, I had an important meeting and placed my order 20 minutes before arriving. When I got there, not only was my order not ready, but the staff were casually chatting with each other even though there were no customers in the store. Because of their lack of care and attention to customers, I ended up being late to my important meeting. Truly unprofessional. Because of the declining food quality, poor hygiene, and unprofessional service, I absolutely do not recommend this place to anyone.

Frequently Asked Questions About Sweetwaters Coffee & Tea

Where does Sweetwaters' coffees and teas come from?

Sweetwaters coffees are grown around the world from Latin America to Asia. We only use the highest quality arabica beans which are custom blended & roasted to bring out the best in the beans' flavor, body, & acidity. Our founders, Wei & Lisa, grew up with many wonderful teas and used their knowledge & Asian heritage to select unique & exquisite-tasting teas from as far as China, Japan, India, S. Africa & Egypt.

Is Sweetwaters coffee and tea fair trade and/or organic?

Sweetwaters offers several Fair Trade and organic coffees such as our Midnight Blend, Arbor Ypsi Blend, Red Moon, and various seasonal coffees. Our teas are whole-leaf teas. We use premium real ingredients for specialty teas such as Matcha, Chai, Thai Iced Tea, Ginger Lemon Tea, & Ginger Raspberry Tea