Sweetwaters Coffee & Tea

4.6
403 reviews
Creme Caramel Latte

About

Coffee ShopCafeTea RoomBreakfast Restaurant
Sweetwaters Coffee & Tea offers indulgent, real ingredient focused drinks with a global influence inspired by our founder's love of food & beverages and driven by their creativity. Enjoy a fresh-pressed Espresso, Cappuccino, Latte or Mocha from our classic coffee menu. Or a unique, signature drink like Creme Caramel, Dreamy Cold Brew, French Vietnamese Au Lait, Thai Iced Tea or Frozen Strawberry Bliss. Our extensive premium tea selection includes Pomegranate Green, Oolong, Chai, Imperial Black, Matcha, and herbal teas. Try our fresh, classic café fare of decadent pastries & desserts, delicious sandwiches, frozen drinks & more. Join us at the cafe to relax, work or meet with others in our warm, inviting neighborhood coffeehouse.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Sweetwaters Coffee & Tea
4701 S. Custer Rd., McKinney, TX
75070, United States

Hours

Reviews

4.6
403 reviews
5 stars
316
4 stars
45
3 stars
12
2 stars
13
1 star
17

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and welcoming staff, highlighting their helpfulness and positive interactions.

Atmosphere

The coffee shop is frequently described as cozy and inviting, making it a great place for meetings or studying.

Product Quality

While many enjoyed the coffee and pastries, there were mixed reviews regarding specific items, with some customers expressing disappointment in certain drinks and food.

Unique Offerings

Customers appreciated the variety of drink options, including unique flavors and dietary-friendly choices like sugar-free syrups.

Cleanliness

The shop is noted for its cleanliness, with several reviews mentioning well-maintained facilities.
  • PH
    Pouya Hedayati
    1 day ago
    1.0
    I had been ordering from this place regularly, but over the past few weeks I noticed the quality of their food getting worse and worse. Last week I ordered the Pretzel Melt - Spinach & Feta, and it turned out to be the worst breakfast I’ve ever had. The sandwich was moldy, old, and completely spoiled, and both my wife and I got sick afterward. Unfortunately, this wasn’t the only issue. A few weeks before that, I had an important meeting and placed my order 20 minutes before arriving. When I got there, not only was my order not ready, but the staff were casually chatting with each other even though there were no customers in the store. Because of their lack of care and attention to customers, I ended up being late to my important meeting. Truly unprofessional. Because of the declining food quality, poor hygiene, and unprofessional service, I absolutely do not recommend this place to anyone.
  • KI
    Kathryn Ikle'
    Nov 16, 2025
    5.0
    I absolutely love this location of Sweetwaters Coffee & Tea! The team here is always so kind and welcoming — they even write little encouraging messages on your coffee cup lid, which always brightens my day. I’ve hosted a small event here before, and the staff couldn’t have been more accommodating or helpful. The food and drinks are fantastic, and the atmosphere is just as wonderful. What makes it even better? The owner actively supports local artists and regularly showcases their work in the shop — such an inspiring place that truly gives back to the community!
  • MJ
    Ms. Jones
    Nov 16, 2025
    5.0
    I meet here with a ladies' church group monthly. The staff are always warm and hospitable. Orders are up quick. Great environment for individuals or groups.
  • FS
    Fariha S
    Nov 15, 2025
    4.0
    Live nearby & always love this spot! Any of the Ice Dragons, especially the matcha, are great, and the seasonal menu is always wonderful. Staff is great and I like seeing the new art :)
  • DP
    Dana Palmer
    Oct 30, 2025
    5.0
    Hands-down, one of my favorite local coffee shops! I love to get my morning coffee or Matcha there and I’m always greeted by the most friendliest people whenever I arrive. Sandra was so sweet and really made my morning very special. Look no further if you’re looking for great coffee and food and amazing service!

Frequently Asked Questions About Sweetwaters Coffee & Tea

Where does Sweetwaters' coffees and teas come from?

Sweetwaters coffees are grown around the world from Latin America to Asia. We only use the highest quality arabica beans which are custom blended & roasted to bring out the best in the beans' flavor, body, & acidity. Our founders, Wei & Lisa, grew up with many wonderful teas and used their knowledge & Asian heritage to select unique & exquisite-tasting teas from as far as China, Japan, India, S. Africa & Egypt.

Is Sweetwaters coffee and tea fair trade and/or organic?

Sweetwaters offers several Fair Trade and organic coffees such as our Midnight Blend, Arbor Ypsi Blend, Red Moon, and various seasonal coffees. Our teas are whole-leaf teas. We use premium real ingredients for specialty teas such as Matcha, Chai, Thai Iced Tea, Ginger Lemon Tea, & Ginger Raspberry Tea