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Subway

3.7
(213 reviews)

Business Details

4900 Eldorado Pkwy, McKinney, TX
75070, United States
(972) 540-6177
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local McKinney Subway® Restaurant at 4900 Eldorado Pkwy brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
4900 Eldorado Pkwy, McKinney, TX
75070, United States

Hours

Reviews

3.7
213 reviews
5 stars
107
4 stars
32
3 stars
17
2 stars
11
1 star
46

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and dismissive behavior from staff, leading to negative experiences.

Food Quality

Several reviews mentioned issues with food preparation, including incorrect orders and poor sandwich quality.

Cleanliness

While some customers praised the cleanliness of the location, others reported unsanitary conditions, particularly in food preparation areas.

Order Accuracy

Numerous complaints were made regarding incorrect orders, both in-store and for online deliveries.

Positive Staff Interactions

Despite the negative feedback, some customers highlighted friendly and helpful staff members who provided good service.
  • TW
    Tina Wolf
    Feb 21, 2026
    5.0
    Tuna is always good!
  • BH
    Bryce Henthorn
    Feb 14, 2026
    5.0
    Ethan was a pleasure to talk to!😉
  • TP
    Tre Pearson
    Jan 31, 2026
    1.0
    I came in about 3:47pm on Saturday the 31st of January. The employee taking orders is extremely rude and dismissive towards customers. The worst attitude I have ever seen in food service. Rolled his eyes multiple times when I asked what he said as I didn’t hear him and asked for extra cheese on my sandwich. My order was not complicated at all, I got 3 things put on it lol. I understand having a bad day but to be like that to random people for no reason is ridiculous. If it was a younger me it might have been a different story other than me leaving a review. 🤷🏽‍♂️
  • BR
    Brooke Rose
    Jan 22, 2026
    5.0
    Employees working very hard. They are super friendly.
  • RR
    Roman
    Jan 11, 2026
    1.0
    I asked for a bacon and ranch foot long and I let them know that I didn't have any personal preferences and that I would just accept it exactly as pictured. Well the lady starts barking something at me and I couldn't understand her. She was trying to ask which bread I wanted. I said that it didn't matter and that I would just accept it however this order normally comes by default. She barked back that I need to pick a bread and was frantically pointing at the list of breads. I said I didn't know and we went back and forth a couple times where I was repeatedly stating that all I wanted was the order as described on the menu. While I understand that subway prides itself on making the sandwich your way, it is not anything out of the ordinary while at a food chain, to simply point out the item you want off of a menu and then they make it without any questions. And even in other traditional franchises you can make special requests (like no pickles please) just like at a subway. So I don't see anything out of the ordinary of what I was asking for but to the service worker, I was being difficult and she was getting so vocally frustrated with me. She dumped the meat onto a white bread, tossed the sandwich is the toaster and slammed the door shut. She didn't even want to make the rest of the sandwich, she whispered something to her manager and he made the rest of it. While I know and understand it's perfectly common for workers to Paton pass sandwiches to each other, this exchange felt off and it was clear the manager was trying to do damage control. Well except he got my order wrong and put pickles in the sandwich when there was no pickles listed on the items description on the menu. He double checked the item on his end and said there were pickles listed on the recipe but that it was no problem and he kindly removed the pickles for me. If this is true, then I would suggest to subway corporate to make the menu consistent between recipes that workers use and the customer facing menu. Very poor experience in line but the sandwich and cookies slapped!

Frequently Asked Questions About Subway

Where is Subway located in McKinney, TX?

Subway is located at 4900 Eldorado Pkwy, Suite 112, in Stonebridge Plaza, McKinney, TX 75070.

What are the operating hours of Subway at Stonebridge Plaza?

The Subway restaurant is open daily from 9:00 AM to 10:00 PM.

Brand Certified Facts from Subway

Subway partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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