Business Details
About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local McKinney Subway® Restaurant at 1705 W University Drive brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Hours
Reviews
3.2
216 reviews
5 stars
85
4 stars
24
3 stars
22
2 stars
11
1 star
74
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff often displaying rude attitudes and lack of engagement with customers.
Food Quality
While some customers praised the freshness and taste of the food, others reported issues with food preparation and cleanliness, including complaints about spoiled ingredients.
Staff Performance
Many reviews noted slow service and lack of efficiency among staff, with some employees being described as distracted or unprofessional.
Cleanliness
Several customers mentioned cleanliness issues within the restaurant, including dirty conditions and unkempt dining areas.
Positive Experiences
Despite the negative feedback, there were a few positive reviews praising specific employees for their friendly service and good sandwich preparation.
- JSJeremy Santos4 days ago1.0Terrible customer service
- EMEd MuqatashOct 30, 20251.0I got diarrhea :(
- KKKatieOct 25, 20251.0The absolute worst customer service I’ve ever seen. The guy with the mid length black hair and glasses has the absolute worst attitude and moves at the pace of a turtle. It took me 45 minutes to receive my pickup order I placed via the app. Mind you, I was in the store the ENTIRE time. He delayed my order that was placed before everyone else and stared at me as I was waiting. He never once said “hello, thank you, or even any simple greeting” to anyone in the store. I got depressed just being around this man.
- BDBloom DesiOct 25, 20251.0Worst staff and worst service..poor food prep..dont know how to make sandwich...
- JCJesse CampSep 16, 20251.0When ordering my food I forgot to ask for avocado and when I did the individual stated (next time ask for that first because it's cross contamination). Do your workers know that they're cross contaminating when they use the same gloves dipping their hands into each individual side that I'm asking for? Spinach/tomato/lettuce etc? The attitude isn't warranted and if they don't like their jobs they need to quit and find one they do like.
Frequently Asked Questions About Subway
What are the operating hours of Subway at Heritage Square Shopping Center?
Subway at Heritage Square Shopping Center is open daily from 9:00 AM to 10:00 PM.
Where is the Subway restaurant in McKinney located?
It is located at 1705 W University Drive, Suite 114, in Heritage Square Shopping Center, McKinney, TX 75069.
Does the Subway at Heritage Square offer delivery and pickup services?
Yes, they offer in-store pickup, curbside pickup, and delivery services.
Can I order Subway online for this location?
Yes, you can order online via their menu URL: https://subway.com/en-us/restaurant/6654-0/menu/
Does this Subway restaurant offer catering services?
Yes, this Subway location offers catering services to meet your event needs.
Can I dine in at the Subway at Heritage Square Shopping Center?
Yes, the restaurant serves dine-in customers in addition to takeout options.
What meals are served at the Subway located on W University Drive?
They serve breakfast, lunch, and dinner.
Are there any hair salons near the Subway at Heritage Square?
Yes, you can visit Awesome Hair Color Studio, Seasoned Hair Salon, and Southern Sisters Salon nearby for hair and beauty services.
What nearby places can I visit after grabbing a sandwich at Subway?
After your meal, you might enjoy visiting McKinney Pizza Tavern for drinks or Game X Change McKinney for gaming and hobby shopping, both located nearby.
How can nearby shipping and delivery services help me with ordering from Subway?
Nearby places like UPS Access Point and Safe Ship Specialty Shipping & U-Haul Rental can assist with package delivery or shipping needs, complementing Subway's own delivery and curbside pickup services.