Business Details
About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local McKinney Subway® Restaurant at 1705 W University Drive brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Hours
Reviews
3.1
220 reviews
5 stars
86
4 stars
24
3 stars
22
2 stars
11
1 star
77
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted consistently poor customer service, with many customers reporting rude and dismissive attitudes from staff.
Food Quality
While some customers praised the freshness and taste of the food, others reported issues with food preparation and cleanliness, including complaints about spoiled ingredients.
Staff Attitude
Several reviews mentioned specific employees exhibiting negative attitudes, which contributed to an overall unpleasant dining experience.
Service Speed
Many customers expressed frustration with slow service, with reports of long wait times for orders even when the restaurant was not busy.
Cleanliness
There were mixed reviews regarding cleanliness, with some customers noting a clean environment while others reported unsanitary conditions.
- HJhaley jonesDec 28, 20251.0The older lady working is straight rude. Anything you ask she has an attitude. My daughter who is 7 years old asked for extra pickles and the lady only gave her 3. Idk how she still has a job here but I’m not happy with the service at all. And then proceeded to ask for a tip. Absolutely not.
- EFEmmanuel FloresDec 24, 20251.0Honestly the employee D was so rude and nasty with dat attitude. She had bad customer service. Couldn’t even order 3 foot longs to go with out trash talking. Subway fix these issues. Thx
- JSJeremy SantosNov 20, 20251.0Terrible customer service
- KKKatieOct 25, 20251.0The absolute worst customer service I’ve ever seen. The guy with the mid length black hair and glasses has the absolute worst attitude and moves at the pace of a turtle. It took me 45 minutes to receive my pickup order I placed via the app. Mind you, I was in the store the ENTIRE time. He delayed my order that was placed before everyone else and stared at me as I was waiting. He never once said “hello, thank you, or even any simple greeting” to anyone in the store. I got depressed just being around this man.
- BDBloom DesiOct 25, 20251.0Worst staff and worst service..poor food prep..dont know how to make sandwich...
Frequently Asked Questions About Subway
What are the operating hours of Subway at Heritage Square Shopping Center?
Subway at Heritage Square Shopping Center is open daily from 9:00 AM to 10:00 PM.
Where is the Subway restaurant in McKinney located?
It is located at 1705 W University Drive, Suite 114, in Heritage Square Shopping Center, McKinney, TX 75069.
Does the Subway at Heritage Square offer delivery and pickup services?
Yes, they offer in-store pickup, curbside pickup, and delivery services.
Can I order Subway online for this location?
Yes, you can order online via their menu URL: https://subway.com/en-us/restaurant/6654-0/menu/
Does this Subway restaurant offer catering services?
Yes, this Subway location offers catering services to meet your event needs.
Can I dine in at the Subway at Heritage Square Shopping Center?
Yes, the restaurant serves dine-in customers in addition to takeout options.
What meals are served at the Subway located on W University Drive?
They serve breakfast, lunch, and dinner.
Are there any hair salons near the Subway at Heritage Square?
Yes, you can visit Awesome Hair Color Studio, Seasoned Hair Salon, and Southern Sisters Salon nearby for hair and beauty services.
What nearby places can I visit after grabbing a sandwich at Subway?
After your meal, you might enjoy visiting McKinney Pizza Tavern for drinks or Game X Change McKinney for gaming and hobby shopping, both located nearby.
How can nearby shipping and delivery services help me with ordering from Subway?
Nearby places like UPS Access Point and Safe Ship Specialty Shipping & U-Haul Rental can assist with package delivery or shipping needs, complementing Subway's own delivery and curbside pickup services.