Subway

3.3
272 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local McKinney Subway® Restaurant at 400 N Central Expressway brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
400 N Central Expressway, McKinney, TX
75070, United States

Hours

Reviews

3.3
272 reviews
5 stars
118
4 stars
39
3 stars
18
2 stars
14
1 star
83

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with many customers reporting rude and unhelpful staff, particularly during busy hours.

Staffing Issues

Many customers expressed frustration over the store being understaffed, leading to long wait times and poor service quality.

Food Quality

Several reviews mentioned inconsistent food quality, with complaints about stale bread, old vegetables, and incorrect orders.

Cleanliness

Customers reported unsanitary conditions, particularly in the bathrooms and food preparation areas, raising concerns about hygiene.

Positive Experiences

Despite the negative feedback, some customers praised specific employees for their friendly service and the quality of the food.
  • SD
    Sonny D
    Dec 19, 2025
    5.0
    Tyler gave world class customer service as always. Food was fresh
  • MM
    Miranda
    Dec 9, 2025
    2.0
    Hire more workers. 1 person shouldn’t be working during peak hours. I’ve never came here and not had to wait. Even when I order online and have a set pick up time it’s still 10+ minutes.
  • BV
    Bryson Vesel
    Dec 7, 2025
    1.0
    Yikes. Management of this store clearly doesn’t value their customers. Scheduling one person to work while there’s a line out the door? Wow. This review does not reflect the person working on the counter as she was probably trying her best. Corporate, look into the manager running this facility. Nobody should have to run a store alone when customers are coming through the door non stop. The food quality was poor but it’s definitely due to only one person being in the store, no time to change things, no time to clean. Bathrooms were disgusting as well.
  • TA
    Travel Aficianado
    Dec 7, 2025
    1.0
    Yikes…one person working and while I appreciate she was probably doing her best, it was painfully slow. It was freezing in the restaurant in December. The bread was stale and we ordered a sandwich that came with avocado and there was barely any left and she didn’t offer to either take a charge off or make more to add. The bathrooms are disgusting and even worse is the bathroom key which is so unsanitary.
  • RS
    Richard Skaliks
    Nov 2, 2025
    5.0
    I love the sandwich

Frequently Asked Questions About Subway

Where is the Subway restaurant located in McKinney, TX?

Subway is located at 400 N Central Expressway, Suite 100, Glenbrook Square, McKinney, TX 75070.

What are the operating hours for Subway at Glenbrook Square?

The Subway restaurant is open daily from 9:00 AM to 11:00 PM.