Saltgrass Steak House

Reviews

• TL

  Trenton Larkin

  2 days ago
  3.0
  📍 Saltgrass Steak House 🗓️ 11/21/2025 ⭐️⭐️⭐️ (3/5) Saltgrass had some fantastic highlights tonight, but also a few rough patches. We came specifically for the Prime Rib, only to be told it was sold out — even though the menu states it’s only served Friday and Saturday. Hearing they had already been serving it since Wednesday was surprising and definitely strike one. ❌🥩 Our server, Megan, was friendly and sweet, but refills and check-ins took quite a while. Still, she kept a positive attitude. 😊 Now the bread… WOW. 🍞🔥 Served like Outback’s on a board, but the taste blows away both Outback and Texas Roadhouse. The bread is sweet, warm, incredibly soft, and the butter is smooth, mild, and perfectly sweet — not overpowering like Texas Roadhouse’s. Truly one of the stars of the night. ⚠️ The Strikes 1️⃣ Cold spinach artichoke dip on arrival. • Flavor was excellent, but the spinach was too stringy and needed to be chopped finer. The chips broke under the weight of the dip. • Huge credit to Manager Josh, who grabbed the skillet with his bare hands because it was so cold, took it straight back, and returned with it piping hot with hot pads. Incredible customer service. 👏🔥 2️⃣ Prime Rib sold out despite the listed weekend-only schedule. 3️⃣ No balsamic drizzle on the wedge salad. Small detail, but noticeable. 🥗 ⭐ The Good Stuff We pivoted to the 16 oz Ribeye, and it was phenomenal — far superior to Texas Roadhouse’s Ribeye by a mile. 🥩🔥 Tender, flavorful, juicy, and perfectly cooked. My wife and I split it with mashed potatoes, which were also delicious. The green beans were a standout — fresh, flavorful, and cooked just right. 💚 We finished with the homemade chocolate cake and vanilla ice cream, which was absolutely amazing — rich, warm, and the perfect sweet ending. 🍫🍨✨ ⸻ A night with some bumps, but also some truly memorable highlights — especially that unbeatable bread, Manager Josh’s service, and a Ribeye that puts Texas Roadhouse to shame. Would return, but hoping for better consistency next time.
• EA

  EverPaw Assurance

  4 days ago
  2.0
  Food is good, service is good however we were told if we get dessert they will sing happy Birthday to my mom and it would "amazing". After ordering dessert they told us they didn't have matches. Thats a poor customer service. Waiter assigned to our table was great. It was another waiter who served the food that told us about the dessert.
• SM

  Shannon McCormack-Scott

  Nov 11, 2025
  5.0
  We had such a great experience here. The food was absolutely delicious, and our waitress was amazing. She was super friendly and so attentive — she brought drink refills before we even had to ask, which I really appreciate. (That’s a big deal for me, because I can’t stand when you’re stuck waiting forever for a refill.) My husband had a medical procedure earlier that morning and hadn’t been able to eat for about 12 hours. He was really looking forward to a good steak, and Saltgrass definitely delivered. Everything came out perfectly cooked and full of flavor. Overall, just a great meal and great service.
• AH

  Ashley Hearne

  Nov 7, 2025
  5.0
  I had lunch at this location today and I very rarely write reviews but I would be remiss if I didn't come on here to talk about the server that we had today. Her name was Raven and she is an exemplary example to her entire profession. She was attentive prompt and kind. She went out of her way to make our dining experience special. We started with mozzarella sticks they came out hot and fresh. Great cheese pull moment. As my entree I had the salmon and mashed potatoes both were savory and delicious. But overall the standout for my experience was the incredible service that we received. Truly dedicated to her craft of making our dining experience a memorable one. Five stars for this her alone... she is an amazing asset to your company. We will definitely be back and we will ask for her every time 😁
• CS

  Chetan Salian

  Nov 1, 2025
  2.0
  Since this was a to-go only shall speak about the food and service only We had ordered the Center cut Fillet 6 oz with 2 Range Rattlers and Garlic Mashed Potatoes and cup of Potato Soup. Along with this we ordered the Cheeseburger with Fries and the grilled Salmon with steamed Broccoli and cup of Potato Soup . First, they sealed off the to-go bag so determinedly, it seemed fishy and only on reaching home when we actually cut open the bag, we found major misses! They missed out on including 2 items - the Range Rattlers and the cops of Potato Soup completely. And the Garlic Mashed Potatoes had no garlic and the steam Broccoli was just served as is, not steamed. Since they had charged $9 for the Range Rattlers that they missed including in our order , we decided to call customer service who directed us to the manager of the franchise. The first thing we were told there would be no comp-off ( even though we had not asked for it directly), we just sought options. They asked us to come back and take the Range Rattlers, so that’s what we did. The missing cups of potato soup were never discussed or given. Now about the food quality: As you would see in the photos attached, overall packing was without a thought to preserve food quality or freshness of preparation. The filet was the only item that was adequate in taste and cooked correctly ( medium rare) The accompanying Garlic Mashed Potatoes was garlic-less and just a lump of puréed potatoes, quite bland and saltless. The Cheeseburger patty was a stiff lump of meat not quite cooked enough after thawing the frozen puck and without much taste or flavor, while the accompanying fries were actually ok. And the Grilled salmon had great char marks but was way over cooked to a rock hard consistency. As mentioned earlier Steamed Broccoli needed to be steamed more . All in all, does not entice us to go in for a dine in unless above noted issued are verifiably corrected. Overall not a value for money spent.

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