Pizza Hut

Reviews

• MS

  Mike Sammons

  Nov 15, 2025
  1.0
  I just had absolutely the worst food experience in my 81 years. I placed my order and was told it would be 30 minutes. I waited in my car and watched people bringing back their previously picked up orders. I assume they were given the wrong pizza. After 30 minutes I went back in and was told it was in the oven. Then I was given someone else's pizza. Then the young lady (with an attitude problem) told me my order was lost and it would be 30 more minutes, it had to be remade. I ask to speak to the manager, a tall blonde lady. The manager told the young lady to tell me she was the manager tonight...she told me that and she laughed as she repeated it to me. I got my money back and left. I would have fired both these people on the spot, especially the real manager who cannot manage a pizza parlor. Amazing they have any business.
• SC

  Salvatore Cardona

  Nov 5, 2025
  1.0
  My pizza arrived cold and squished to one side of the box. I tried calling 3 times to speak with someone and everytime they hung up on me. Worst experience of my life
• CC

  Caylon

  Oct 31, 2025
  1.0
  I usually don’t write negative reviews, but the customer service at this Pizza Hut has been disappointing more than once. Every time I come in to pick up an order, no one greets you, I’ve gone through the drive thru and they don’t even say a word. They just stare like you’re bothering them. I work in customer service myself, so I know how important a simple greeting or friendly attitude can be. . I normally don’t have a problem with the pizza but the most recent time I went , I did. I made a simple request for light sauce on my pizza, and once we got home we noticed that the sauce was overbearing so we called and spoke to Elijah! He was very polite and helpful, and I appreciate that he gave me store credit to make things right. However, when we called back to have the order remade, we spoke with Sophie/Sophia “the manager on duty” We asked to add extra and didn’t mind paying more, but she was being extremely rude and difficult. She even said “OMG!” in a very unprofessional way. Not to me but to my mom which was super disrespectful ! That’s where the horrible customer service really showed! I really want to know why anyone would think you were the right fit to be in management. I don’t like writing bad reviews unless it’s truly necessary, but this was definitely one of those times. This location really needs to work on their customer service because it’s just not it right now.
• NF

  Nic Fowler

  Oct 30, 2025
  5.0
  I am addicted to the buffalo medium wings. I dont even know if they are good but i need them to feel normal at this point. The manager here gets my fix every time. I cant stop.
• VN

  Vicky Ndiaye

  Oct 4, 2025
  1.0
  I ordered from Pizza Hut today, and I was really disappointed with the quality of my pizza. The crust was doughy and clearly undercooked — it needed to stay in the oven for a few more minutes. The toppings were also falling off, and I couldn’t even pick up a slice without everything sliding off. I actually had to put the pizza back in my oven just to finish cooking it myself. This was frustrating, especially given the price I paid. I’ve always enjoyed Pizza Hut and was hoping for better quality. Please look into this issue, as I appreciate it.

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