Pizza Hut

Reviews

• BB

  B.J.

  Jan 14, 2026
  5.0
  I stopped by this Pizza Hut and used the drive thru. The atmosphere outside was dreary but the person at the windows was bright and cheerful. He was patient with me as I was deciding my order and made helpful suggestions. It happened to be Tuesday and the personal pan pizza was $3.00. SOLD. It came hot and crispy.
• BM

  Brian Martin

  Jan 2, 2026
  1.0
  One of those, “if I could give zero stars I would” reviews. The manager sassed me so bad after being an hour late for our delivery with the wrong food. Seems there was an issue with the online ordering and they got two addresses, no problem, accidents happen… but their inability to navigate that situation after the fact would have been humorous if I had had the good fortune of only observing it. The female manager on duty at 7:55pm on Friday January 2nd needs to be addressed and taken seriously by ownership or this store is not going to survive. I’m sure she has my contact info, reach out if you need to talk.
• SJ

  Sapphire Jackson

  Dec 24, 2025
  1.0
  The lady here at night just doesn't care she locks the doors early then when I came to drive thur had a nasty attitude I brushed it off then she told me it would be 10 min so I said okay I'll go around and just come in when its ready she says okay then 10 minutes goes by I go to the door she has it locked an mopping the floor she could've handed me my order then but she told me to go back in the drive thru knowing its a car already there and its already taking a while now I have to wait longer. Very poor very Bad customer service 👎🏻and the attitude wasn't worth it find another job if you hate it here so much just my opinion.
• JY

  Jarron York

  Nov 17, 2025
  1.0
  So i get to pizza hut and they have a sign that says lobby closed at sunset please use drive thru in mckinney tx. I just would like to know how am i suppose to get my pizza i ordered if the lobby is closed and no one tends to the drive thru. Im literally sitting and watching your employee ignore me while hes watching football!! And another employee with a black and white lettermen type jacket is just walking with airpods in. And one of the cooks watched me pull up and still ignored the bell that sounds off when a car pulls up and dodnt wven notify anyone thats actually worling the window. So i knock on the front door to get their attention ,since the bell doesnt seem to work or theyre just ignoring it, he then proceeds to say i have to go through the drive through. I then tell mr lettermen jacket that ive been there for 30mins. he then insinuates im lying and walks me around the side of the building to show me the bell thats there when cars pull up and says it didnt go off. But once i told him he wasnt even paying attention and that i was literally watching his coworker watch football his tone changed. Sad to say i still got no food after waiting so long. Thank you pizza hut for hiring such good workers. They are very trusting and reliable!!! Your monday night shift workers on monday night 11/17 at 8pm until close SUCKS!!! I then get a call from Pizza hut from someone thats says my order is still there. And when i explained what happened her response was "yea he probably didnt hear it cause i too have a hard time hearing the bell". Yea him walking around with headphones had nothing to do with him not being able to hear. Lmao stick together huh!!! I love it!! This is by far the worst!!! then said awww are you still interested in getting it!!! I ordered that pizza a whole hour and half ago yall can take the pizza home!!!
• EV

  Elisa Valdez

  Nov 16, 2025
  5.0
  My pizza was ready even before the scheduled time. Probably there wasn’t previous orders. Happy about that 😁

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