Pizza Hut

Reviews

• KB

  Krishna B

  Dec 6, 2025
  1.0
  Today's order from the Pizza Hut located at 210 N Custer Rd, Suite 160, McKinney, 75071, was horrible. We have ordered from here before and it was never less than 5 stars. Today's veggie lover pizza felt like it was not even fresh out of the oven. There were barely any tomatoes, barely any onions and both the onions and the banana peppers were all dried up. Bell peppers were missing. We even found a few crumbs of meat, which looked like either chicken or meat ball, hard to tell. Very Disappointed. We cannot believe that this Pizza Hut store has fallen to such low standards since our last visit a few months ago.
• LS

  Lisa Smith

  Nov 25, 2025
  5.0
  Melinda at Pizza Hut in McKinney, TX, 160 Custer provided outstanding customer service. She listened to my concern about issues with the Pizza Hut app and quickly resolved my concern.
• CS

  Carlos Stuffs

  Nov 15, 2025
  1.0
  Great service, sucky pizza. Wow, what did they do to their dough? It tastes like cheap nasty bread. No seasoning in the sauce, not crispiness to the dough. You lost our weekly business.
• VV

  Veronica

  Oct 23, 2025
  5.0
  I came in after work, placed an order. They had my food ready in 10 minutes. 🤷‍♀️
• JW

  Jake wade

  Sep 25, 2025
  1.0
  Ordered bread sticks and Ciniminis on the mobile app. Order was estimated to be ready by 6pm. Got to the location at 5:58 and sat at the drive through window for 7 minutes before someone came to the window, gave my name and said it was a mobile order. Waited another 5 to 6 and was handed one pizza box and was told I was good to go. Opened the box and I saw I had 2 orders of bread sticks and no ciniminis. Called the guy back over and said I'm missing ciniminis. The gentleman said oh yeah we ran put of ciniminis and just gave you cinisticks, so you'regood to go. Frustrated I just said ok and drove off. There was no way I was now going to wait for a refund and go through all of that hassle when they had 4 other people in the lobby and another person behind me in the drive through line. What I really dont under stand is when I placed the order they have my phone number and could simply call me and tell me that they do not have what I ordered and refund me then. What makes me really frustrated is that I paid $7.25 (10 count) for the ciniminis and cinisticks are $5.50 (5 cinisticks). Kinda feel cheated being given that and not even asked if I wanted a refund or replacing with an option equal or better than what I wanted. What makes this even worse is that they packed both sticks together so the bread sticks had a sweet flavor and the cinisticks had a garlic flavor on them 🤢. Sad to say this isn't the first time something like this has happened at this location. Don't think I will ever return to this location ever again.

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