Panera Bread

3.9
766 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread McKinney is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
3755 W University Dr, McKinney, TX
75071, United States

Hours

Reviews

3.9
766 reviews
5 stars
420
4 stars
131
3 stars
60
2 stars
54
1 star
101

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some enjoying the meals while others received incorrect or poorly prepared items.

Service Issues

There were multiple complaints about poor customer service, including rude staff and incorrect orders, though some employees received praise for their friendliness.

Cleanliness

Several reviews highlighted cleanliness issues, particularly in restrooms and dining areas, which detracted from the overall experience.

Management Response

Some customers noted positive interactions with management, who attempted to resolve issues, while others felt management was unhelpful or dismissive.
  • LA
    Lisa Alonso
    2 days ago
    5.0
    My husband and I went there today, January 10, 2026, for lunch. The young lady that was working at approximately 1:30 behind the register was so professional, sweet, helpful and friendly. She made such an impression on me that, as soon as we got in the car, I said to my husband that I was going to leave a review. All too often people complain about bad service. I think it’s just important to recognize exceptional service. It’s unfortunate that I can’t remember her name, but if she was working 1:30 today & management sees this, please know how awesome she is.
  • LL
    Laticia Lewis
    Dec 24, 2025
    5.0
    I enjoy my meals each time I go. Very filling.
  • EW
    Evelyn Willis
    Dec 18, 2025
    1.0
    This is terrible. I ordered a whole salad, received a half with no chicken and the avocado was gross. I spent 30 minutes, trying to argue with Uber eats and they told me to contact the restaurant. Unbelievable.
  • NM
    Nancy Moore
    Dec 12, 2025
    4.0
    Clean, quiet, soft lighting, fast service. Received a "pager" that did go off but they also called names. The food was good.
  • AV
    AJ Vermillion
    Nov 24, 2025
    5.0
    How are you open at 8 in the morning when I'm starving and want pasta and you have a drive thru? Score

Frequently Asked Questions About Panera Bread

Does Panera Bread in McKinney accept reservations?

No, Panera Bread does not accept reservations at this location.

What are the regular opening hours for Panera Bread in McKinney?

Panera Bread is open daily from 7:00 AM to 10:00 PM.