CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread McKinney is here with warmth and welcome. Panera Bread. Food as it should be.
Customer experiences with service quality are mixed; while some staff members, like McKenzie and Dakota, received high praise for their friendliness and attentiveness, others were reported as rude or untrained.
Food Consistency
Food quality varies significantly; while some customers enjoyed their meals, others reported issues such as missing ingredients, incorrect orders, and poor food quality.
Cleanliness
Several reviews highlighted cleanliness issues, particularly with restrooms and dining areas, which detracted from the overall experience.
Management Response
Management responses to complaints were inconsistent; some customers appreciated proactive outreach from managers, while others felt their concerns were not adequately addressed.
Atmosphere
The atmosphere is generally viewed positively, with many customers enjoying the environment for working or socializing, although some noted unpleasant odors in certain visits.
JH
Jody Harr
Oct 29, 2025
5.0
My go to spot for breakfast and lunch. Great place to work and grab a cup of coffee.
ML
mackenzie layton
Oct 28, 2025
5.0
Hi S C! It’s Mackenzie, I’m sorry you haven’t had good experiences since I was there. I had some time off, but I will be here this weekend, so if you would like to come back I would be more than happy to make this right for you, and make you your sandwich! I’m sorry again for everything, I hope you come back! :)
Sincerely, Mackenzie
SC
S C
Oct 12, 2025
3.0
My husband and I first came to this location in the second last week of September. That day, our sandwiches were prepared by McKenzie, who built awesome sandwiches for me my husband. McKenzie paid close attention to every request on the order. She was also extremely polite and good-natured. In response to my request, she also cleaned the counter and changed her gloves prior to constructing our sandwiches.
Due to McKenzie’s outstandingly amazing interaction with us and the specific care with which she constructed our sandwiches, my husband and I returned to this location 4 more times.
Unfortunately, all subsequent visits were average/below average. We did not get to see McKenzie again. Each time something was either missing from our sandwiches or was minimally present.
The last time we were there, the lady at the register was rude, untrained, and unable to take the order correctly; instead of apologizing for her inability to do so, she was harsh.
After a while, we realized that we had been overcharged; then the General Manager/ franchise owner came to our table but did not apologize. Instead, in a matter of fact voice, he told us that it was a very small amount and told us to get something sweet. When we declined, in a sour voice he said that he would just return the overcharged dollar amount. After that, we just did not feel like returning to this location - incomplete sandwiches coupled with poor overall customer service from some of the staff and the management. We’d rather drive to a different Panera location.
Of course, McKenzie was exceptionally outstanding.
SS
singing shaman
Oct 8, 2025
5.0
Easy, handicap friendly
MB
Mary L Burgess
Oct 6, 2025
3.0
Food was awful the bread was hard as a rock I could have played baseball with it
Does Panera Bread in McKinney accept reservations?
No, Panera Bread does not accept reservations at this location.
What are the regular opening hours for Panera Bread in McKinney?
Panera Bread is open daily from 7:00 AM to 10:00 PM.
Can I order delivery from Panera Bread in McKinney?
Yes, delivery is available every day from 7:00 AM to 10:00 PM.
What meals are served at Panera Bread McKinney?
The McKinney location serves breakfast, lunch, brunch, and dinner.
Does this Panera Bread location have a drive-thru?
Yes, this Panera Bread has a drive-thru service for convenient ordering.
What types of foods are Panera Bread McKinney known for?
They specialize in soups, salads, sandwiches, freshly-baked artisan breads, and vegetarian broth bowls.
Which payment options are accepted at Panera Bread McKinney?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Is Panera Bread McKinney a casual dining place?
Yes, the attire for customers is casual, making it a comfortable environment.
What nearby coffee shops can I visit before or after Panera Bread?
Nearby coffee options include Dunkin', Starbucks, and Black Rock Coffee Bar, ideal for coffee lovers exploring the area.
Are there any nearby medical centers close to Panera Bread in McKinney?
Yes, Texas Health Breeze Urgent Care and Switalski Eye Care are nearby if you need medical or eye care services.
What dining options are available near Panera Bread for variety?
Nearby restaurants include Parrys Pizzeria Mckinney, Naf Naf Grill (Middle Eastern), Spoon and Fork Thai Kitchen, and P.F. Chang's To-Go for diverse dining experiences.