Our day begins making fresh chips & salsa in-house and continues as we fire up your favorite Tex-Mex flavors. Enjoy our family-friendly fare at the restaurant, to-go, or delivered in Irving, TX.
Mixed reviews on food quality; some customers praised improvements while others noted a decline in taste and freshness.
Service
Service quality varied significantly; some customers reported excellent service while others experienced long waits and inattentive staff.
Atmosphere
The restaurant's atmosphere received mixed feedback, with some enjoying the ambiance while others noted cleanliness issues.
Management Response
Positive feedback on management's responsiveness to complaints, with some customers appreciating follow-ups and resolutions.
Pricing
Customers found the pricing reasonable, but some felt the value did not match the quality of food received.
JW
Judy Whitlock
Nov 16, 2025
2.0
Was very unimpressed. Service was very slow, the booth I sat in was ripped and torn. Food was just “okay”. I expected more since it was bought out.
AM
Angela Morgan
Nov 16, 2025
5.0
Been coming here for years, watched it struggle but now they are thriving!! Food and service were amazing !! Came out hot, fresh and tasted great!! Definitely be coming back more often!
RG
Randy Geyer
Nov 15, 2025
5.0
For those that don’t know, Pappas bought OTB out of bankruptcy earlier this year. They revamped the menu and recipes. It’s essentially Pappsitos lite now. I had one of the best Tex-Mex meals tonight in a long time. The salsa and beef fajita meat tastes exactly like Pappasitos. Servings are smaller (and cheaper!) than Pappasitos, but every bit as tasty!
JA
Jon Anderson
Nov 15, 2025
2.0
Our waitress was very kind and attentive. The queso was great, but the chicken fajitas were plain and the beef fajitas were chewy. The fajita plate came out sizzling with jalapeño slices, which tasted good but the steam was like tear gas. The cilantro rice was also plain. Even with the new management, the food quality needs improvement before I’d consider coming back.
WW
WC7
Nov 1, 2025
1.0
Writing is on the wall if this is the current state of other On the Borders..
What happened to the Mexican theme they used to have with colors, heritage, animals, fun?...There's bike seats with metal connect to look like bulls on the wall, old nasty looking box spring with cheap lights, no color, no theme, blan food, and worst ICONIC salsa is gone...sad times I used to love this place...not to mention prices ...
Frequently Asked Questions About On The Border Mexican Grill & Cantina
Does On The Border Mexican Grill & Cantina accept reservations?
Yes, On The Border Mexican Grill & Cantina accepts reservations.
What are the regular operating hours of On The Border Mexican Grill & Cantina?
On The Border Mexican Grill & Cantina is open Monday through Thursday and Sunday from 11:00 AM to 9:00 PM, Friday and Saturday from 11:00 AM to 10:00 PM.
When is Happy Hour at On The Border Mexican Grill & Cantina?
Happy Hour is Monday to Wednesday and Friday from 4:00 PM to 7:00 PM, on Thursday from 4:00 PM to 10:00 PM, and the restaurant is closed on Saturday and Sunday for Happy Hour.
What meal times does On The Border Mexican Grill & Cantina serve?
The restaurant serves lunch, dinner, happy hour, and late night meals.
Where is On The Border Mexican Grill & Cantina located?
It is located at 8930 State Hwy 121, McKinney, TX 75070, USA.
Does On The Border Mexican Grill & Cantina offer pickup and delivery services?
Yes, they offer in-store pickup, curbside pickup, delivery, same-day delivery, and no-contact delivery options.
What payment methods does On The Border Mexican Grill & Cantina accept?
They accept American Express, cash, Discover, Mastercard, and Visa.
Can I find other dining options near On The Border Mexican Grill & Cantina?
Yes, nearby dining options include Sushi Box (sushi and Asian cuisine), MrBeast Burger (sandwiches), Durkin's Pizza (pizza and Italian food), Tokyo Joe's (Japanese and sushi), Marble Slab Creamery (ice cream and desserts), and Cinnaholic (bakery and desserts).
Are there any nearby places for personal care and beauty near On The Border Mexican Grill & Cantina?
Yes, nearby personal care options include Sport Clips Haircuts of McKinney Towne Center, Deluxe Nail Salon, Deka Lash McKinney, Sally Beauty, and Great Clips.
What nearby places can I visit for shopping near On The Border Mexican Grill & Cantina?
Nearby shopping venues include Leslie's for pool cleaning supplies, Aaron Brothers Art & Framing for art supplies and framing, Palace Floors for flooring, All About Fashion for clothing and alterations, and GNC Live Well for vitamins and supplements.