Business Details
About
Mexican RestaurantRestaurant
Our day begins making fresh chips & salsa in-house and continues as we fire up your favorite Tex-Mex flavors. Enjoy our family-friendly fare at the restaurant, to-go, or delivered in Irving, TX.
Location
On The Border Mexican Grill & Cantina
8930 State Hwy 121, McKinney, TX
75070, United States
Hours
Reviews
3.8
1,273 reviews
5 stars
572
4 stars
267
3 stars
160
2 stars
109
1 star
165
What are people saying?
AI-generated from recent customer reviews
Menu Changes
Customers expressed mixed feelings about the new menu and recipe changes since the acquisition by Pappas, with some enjoying the updates while others were disappointed by the loss of favorite items.
Service Quality
Service quality varied significantly; while many praised attentive and friendly staff, others reported slow service and poor management.
Food Quality
Food quality received mixed reviews, with some dishes being described as delicious and fresh, while others were criticized for being bland or poorly prepared.
Atmosphere
The restaurant's atmosphere was noted as generally inviting, but some customers mentioned cleanliness issues and a lack of the vibrant Mexican theme that was previously present.
- JJJacob JaynesJan 2, 20265.0Top tier food and service. Nic was an outstanding server.
- RHRocky HollingsworthDec 22, 20253.0We moved from OKC to the Houston area where they don’t have OTB’s. We go out of our way when traveling to go to OTB. Today we learned that the Papa group bought OTB and changed the salsa and several other items on the menu to be more in line with Papa menus. Huge disappointment. I loved the OTB salsa and chicken nachos. Don’t see any reason to come back to OTB and that makes me sad.
- HPHolly PenningtonDec 16, 20255.0If you like Pappasitos then you are going to love the updated menu at OTB. The salsa, queso and fajitas are the same as Pappasitos at a much lower price. The Front of House manager and our server Chris were exceptional.
- JJJennyDec 14, 20255.0Thank you Pappasitos! You turned On The Border from borderline Taco Bell to an upscale dining experience. The ingredients were fresh and reminiscent of Pappasitos, in fact we LOVED the queso better here than the big restaurant! We started with a sampler that came with flautas, beef fajita nachos, and chicken quesadillas. It also came with guacamole and sour cream. We don’t know what you put on that chicken quesadilla but it was OUT OF THIS WORLD! Then we also ordered chicken and beef fajitas. I absolutely loved the chicken fajitas and my mom liked the beef, especially because it came with that signature butter like with Pappasitos. I’d like to add that the chips and salsa were identical, hot and ready chips and fresh warm salsa. Food aside, we have to give compliments to our server and the manager. Everything came out perfect, and when we kept mulling over options and being indecisive, our server was more than happy to wait or offer advice and was readily available whenever we needed her. A complete turn around from the abysmal experiences we’ve had of late at OTB. All we would like to see now is those signature charro beans and the fajita ribs! We thought what we had dined on was fair in price and is an awesome solution for families to have a great Pappasitos experience without breaking the bank or having to travel down to Richardson.
- JPJennifer PorterDec 10, 20255.0So happy to see what Pappas has done with this concept. They have definitely turned it around for the better. Steak fajitas were some of the best I've had. And my kids ate EVERYTHING which says a lot since one of them is a super picky 2 year old. Service was top tier, exactly what I expect from Pappas.
Frequently Asked Questions About On The Border Mexican Grill & Cantina
Does On The Border Mexican Grill & Cantina accept reservations?
Yes, On The Border Mexican Grill & Cantina accepts reservations.
What are the regular operating hours of On The Border Mexican Grill & Cantina?
On The Border Mexican Grill & Cantina is open Monday through Thursday and Sunday from 11:00 AM to 9:00 PM, Friday and Saturday from 11:00 AM to 10:00 PM.
When is Happy Hour at On The Border Mexican Grill & Cantina?
Happy Hour is Monday to Wednesday and Friday from 4:00 PM to 7:00 PM, on Thursday from 4:00 PM to 10:00 PM, and the restaurant is closed on Saturday and Sunday for Happy Hour.
What meal times does On The Border Mexican Grill & Cantina serve?
The restaurant serves lunch, dinner, happy hour, and late night meals.
Where is On The Border Mexican Grill & Cantina located?
It is located at 8930 State Hwy 121, McKinney, TX 75070, USA.
Does On The Border Mexican Grill & Cantina offer pickup and delivery services?
Yes, they offer in-store pickup, curbside pickup, delivery, same-day delivery, and no-contact delivery options.
What payment methods does On The Border Mexican Grill & Cantina accept?
They accept American Express, cash, Discover, Mastercard, and Visa.
Can I find other dining options near On The Border Mexican Grill & Cantina?
Yes, nearby dining options include Sushi Box (sushi and Asian cuisine), MrBeast Burger (sandwiches), Durkin's Pizza (pizza and Italian food), Tokyo Joe's (Japanese and sushi), Marble Slab Creamery (ice cream and desserts), and Cinnaholic (bakery and desserts).
Are there any nearby places for personal care and beauty near On The Border Mexican Grill & Cantina?
Yes, nearby personal care options include Sport Clips Haircuts of McKinney Towne Center, Deluxe Nail Salon, Deka Lash McKinney, Sally Beauty, and Great Clips.
What nearby places can I visit for shopping near On The Border Mexican Grill & Cantina?
Nearby shopping venues include Leslie's for pool cleaning supplies, Aaron Brothers Art & Framing for art supplies and framing, Palace Floors for flooring, All About Fashion for clothing and alterations, and GNC Live Well for vitamins and supplements.