On The Border Mexican Grill & Cantina

3.8
1261 reviews

About

Mexican RestaurantRestaurant
Our day begins making fresh chips & salsa in-house and continues as we fire up your favorite Tex-Mex flavors. Enjoy our family-friendly fare at the restaurant, to-go, or delivered in Irving, TX.

Location

On The Border Mexican Grill & Cantina
8930 State Hwy 121, McKinney, TX
75070, United States

Hours

Reviews

3.8
1,261 reviews
5 stars
562
4 stars
266
3 stars
159
2 stars
109
1 star
165

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality; some customers praised improvements while others noted a decline in taste and freshness.

Service

Service quality varied significantly; some customers reported excellent service while others experienced long waits and inattentive staff.

Atmosphere

The restaurant's atmosphere received mixed feedback, with some enjoying the ambiance while others noted cleanliness issues.

Management Response

Positive feedback on management's responsiveness to complaints, with some customers appreciating follow-ups and resolutions.

Pricing

Customers found the pricing reasonable, but some felt the value did not match the quality of food received.
  • JW
    Judy Whitlock
    Nov 16, 2025
    2.0
    Was very unimpressed. Service was very slow, the booth I sat in was ripped and torn. Food was just “okay”. I expected more since it was bought out.
  • AM
    Angela Morgan
    Nov 16, 2025
    5.0
    Been coming here for years, watched it struggle but now they are thriving!! Food and service were amazing !! Came out hot, fresh and tasted great!! Definitely be coming back more often!
  • RG
    Randy Geyer
    Nov 15, 2025
    5.0
    For those that don’t know, Pappas bought OTB out of bankruptcy earlier this year. They revamped the menu and recipes. It’s essentially Pappsitos lite now. I had one of the best Tex-Mex meals tonight in a long time. The salsa and beef fajita meat tastes exactly like Pappasitos. Servings are smaller (and cheaper!) than Pappasitos, but every bit as tasty!
  • JA
    Jon Anderson
    Nov 15, 2025
    2.0
    Our waitress was very kind and attentive. The queso was great, but the chicken fajitas were plain and the beef fajitas were chewy. The fajita plate came out sizzling with jalapeño slices, which tasted good but the steam was like tear gas. The cilantro rice was also plain. Even with the new management, the food quality needs improvement before I’d consider coming back.
  • WW
    WC7
    Nov 1, 2025
    1.0
    Writing is on the wall if this is the current state of other On the Borders.. What happened to the Mexican theme they used to have with colors, heritage, animals, fun?...There's bike seats with metal connect to look like bulls on the wall, old nasty looking box spring with cheap lights, no color, no theme, blan food, and worst ICONIC salsa is gone...sad times I used to love this place...not to mention prices ...

Frequently Asked Questions About On The Border Mexican Grill & Cantina

Does On The Border Mexican Grill & Cantina accept reservations?

Yes, On The Border Mexican Grill & Cantina accepts reservations.

What are the regular operating hours of On The Border Mexican Grill & Cantina?

On The Border Mexican Grill & Cantina is open Monday through Thursday and Sunday from 11:00 AM to 9:00 PM, Friday and Saturday from 11:00 AM to 10:00 PM.