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On The Border Mexican Grill & Cantina

3.8
(1288 reviews)

Business Details

8930 State Hwy 121, McKinney, TX
75070, United States
(972) 984-7888
https://www.ontheborder.com/locations/w-mckinney

About

Mexican RestaurantRestaurant
Our day begins making fresh chips & salsa in-house and continues as we fire up your favorite Tex-Mex flavors. Enjoy our family-friendly fare at the restaurant, to-go, or delivered in Irving, TX.

Location

On The Border Mexican Grill & Cantina
8930 State Hwy 121, McKinney, TX
75070, United States

Hours

Reviews

3.8
1,288 reviews
5 stars
583
4 stars
270
3 stars
161
2 stars
109
1 star
165

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers praised the attentive and friendly service from various staff members, highlighting specific servers for their exceptional service.

Food Quality

Feedback on food quality was mixed; while some enjoyed the new menu and flavors, others expressed disappointment with changes and inconsistency in taste.

Atmosphere

The restaurant's atmosphere received positive remarks for being cozy and inviting, although some reviews noted cleanliness issues.

Menu Changes

Several customers were unhappy with the recent menu changes and the removal of favorite items, indicating a divide in customer satisfaction regarding the new offerings.
  • DG
    Dagan Gibson
    3 days ago
    5.0
    Best service I've seen in a while the best carne adsa meal I've ever had highly recommend the garlic butter with the carne adsa heaven in your taste buds a once in a lifetime experience and the staff are so nice and kind highly recommend this place
  • CH
    CK Hello
    Feb 14, 2026
    5.0
    Love coming here, great quality. Huge shout out to their server, Steve. Great guy, easily the best server I think I have had ever. Such a nice guy, easy to talk to.
  • BN
    bao nguyen
    Feb 12, 2026
    5.0
    Our first time at OTB and did not disappoint. The staff was attentive, friendly, and helpful. The chips were a bit salty from over shaken? But could be a one time off. The salsa wasn't spicy enough but I was given extra jalapeno to compensate. The fajitas was excellent 👌. Will be back to try other dishes!
  • JR
    Jessica Rose
    Feb 12, 2026
    1.0
    This is not On The Border, it is Papasitos. No one said anything til we got the salsa and asked why it is different. I told my waitress it wasn't good. We got charged 40 dollars for 2 tacos. It says on the border on the sign but is definitely false advertisement.
  • AS
    Ashley Saville
    Feb 7, 2026
    3.0
    Waitress had no personality and fajitas for 2 came with 3 tortillas. Had to ask for more and was told we had to decide how many we wanted as they came in sets of 3.

Brand Certified Facts from On The Border Mexican Grill & Cantina

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Certified March 01, 2026Yext Knowledge Graph
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