Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported long wait times, rude staff, and incorrect orders, leading to frustration and dissatisfaction.
Cleanliness
Several reviews highlighted poor cleanliness in the dining area and restrooms, with some customers choosing not to order due to unsanitary conditions.
Food Quality
Inconsistent food quality was noted, with complaints about cold or poorly prepared items, as well as missing components in orders.
Kiosk Ordering
Customers expressed frustration with being forced to use kiosks for ordering, leading to dissatisfaction with service and order accuracy.
Positive Experiences
Despite the negative feedback, some customers praised friendly staff and good experiences, particularly during breakfast hours.
AM
Alida M
Dec 27, 2025
1.0
Today I waited in the drive through for almost 30min and nobody took my order. The staff is very rude and not helpful. I asked for the store mangers name and the girl at the window didnt want to give it to me. I will not be back here!
CC
Catarina Curcuru
Dec 21, 2025
1.0
Hours are wrong. Not open until 1 AM. If you get in the drive thru even at 12 AM they will not help you. Change your hours if that’s the case this is ridiculous.
JJ
JT
Dec 19, 2025
2.0
So I guess mcdonalds doesn't want cash anymore?
RM
Ronell Mosley
Dec 8, 2025
2.0
Placed a mobile order in advance to circumvent a wait and still had to wait even with no car in the drive through. After waiting for the items to be made, there were items missing from my order as well as the items I did receive being old and/or cold. After the all the multiple times I visited This location, this will be the last. Only got bump to two stars due to gentleman that was nice at the first takeout window
NN
NA
Nov 27, 2025
1.0
If we are made to wait 10-15 minutes, you’d THINK it’s because they are cooking fresh food. NOT serving fries that are hard as rocks and old as the dirt on the ground, uneatable. Hire better. Expect better. Enforce better. Just plain BE BETTER!
Where can I order McDonald's food online or through a mobile app?
You can order online at https://mcdonalds.order.online/business/-5579 or use the McDonald's app available on the Apple App Store and Google Play Store.
What payment methods are accepted at this McDonald's?
This location accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
What is the price range of McDonald's menu items at this location?
McDonald's menu items are in the low price range (denoted as ONE).
Does this McDonald's location provide WiFi and other amenities?
Yes, it offers services such as drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and WiFi.
Are there any nearby coffee shops where I could grab a drink before or after visiting McDonald's?
Yes, Starbucks is nearby, offering a variety of coffee and drinks to enjoy alongside your McDonald's visit.
What medical facilities are located near McDonald's that might be useful in case of an emergency?
MedPost Urgent Care of McKinney is located close by for urgent medical needs.
Are there any nearby services for pet care in the vicinity of McDonald's?
Yes, Woof Gang Bakery and Grooming offers pet grooming and supplies nearby.