McDonald's

3.4
1487 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3200 Eldorado, McKinney, TX
75070, United States

Hours

Reviews

3.4
1,487 reviews
5 stars
579
4 stars
273
3 stars
171
2 stars
94
1 star
370

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers reported poor service, including rude staff and incorrect orders, leading to frustration.

Cleanliness

Some reviews praised the cleanliness of the location, while others noted dirty tables and unsanitary conditions.

Food Quality

There were mixed reviews on food quality, with some customers receiving cold or incorrect items, while others enjoyed fresh food.

Customer Experience

Positive experiences were highlighted by a few staff members who provided excellent service, contrasting with numerous complaints about unprofessional behavior.
  • HK
    Hwaryoung Kang
    Dec 19, 2025
    1.0
    I don't have McNuggets. I don't even want to go back. I'm angry.
  • KB
    Kate Brier
    Dec 17, 2025
    5.0
    I'm the kind of person who can't leave less than a five star review, so I don't review many places. This McDonald’s, though, really deserves five stars. The difference between this location and many others we’ve been to is honestly surprising. We used to live nearby and recently stopped in again while we were in the area. It immediately reminded us how well this place is run. It was clean, the employees were friendly and professional, and everything just felt well-run. The McDonald’s locations closer to our current home don’t give the same experience at all. Service at those places ranges from unremarkable to unfriendly in comparison. Those locations are also less clean and have consistent issues correctly filling our orders. This location REALLY stands out. Great job to the whole team!
  • JR
    Jake Robins
    Dec 13, 2025
    1.0
    Every time I go to a McDonald’s they prove why it’s considered an insult to work at McDonald’s. 4 sandwiches made incorrectly and poorly wrapped so as I’m trying to hand them back to be remade the lettuce that wasn’t supposed to be on the sandwich was falling out in the car. Then they bring them back and the cheese is cold and the sandwiches are clearly smashed like they’re trying to hide the fact that they just cleaned the patties and put them on new bread. I can’t even be mad because they’re already being punished enough by life. I can’t even imagine how difficult their lives must be if they find working at McDonald’s a challenge.
  • KN
    Khai Nicole
    Dec 7, 2025
    1.0
    Never in my life been to a McDonalds who doesn’t have any fries till today.Crazy crazy. Workers were nice about it but I’m like that’s crazy.
  • RM
    Robert Morton
    Dec 2, 2025
    1.0
    10 mins for a frappe. Made it wrong. Don't waste your time or money

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's in McKinney, TX?

McDonald's is open Monday to Thursday from 5:00 AM to 1:00 AM, Friday from 5:00 AM to 4:00 AM, Saturday 24 hours, and Sunday from 4:00 AM to 1:00 AM.

What are the delivery hours for this McDonald's location?

Delivery is available Monday to Wednesday and Sunday from 5:00 AM to midnight, Thursday from 5:00 AM to 11:59 PM, and Friday to Saturday 24 hours.