McDonald's

3.4
1476 reviews
Get DirectionsCallWebsite

Business Details

3200 Eldorado, McKinney, TX
75070, United States
(214) 726-0877
http://www.mcdonalds.com/
GoogleFacebookInstagramTwitter

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3200 Eldorado, McKinney, TX
75070, United States

Hours

Reviews

3.4
1,476 reviews
5 stars
576
4 stars
271
3 stars
170
2 stars
93
1 star
366

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted unprofessional and rude staff, with specific mentions of poor attitudes and disrespectful behavior from employees, including management.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and food not being prepared as requested, leading to frustration and dissatisfaction.

Food Quality

Feedback indicated inconsistent food quality, with complaints about cold or old food, as well as issues with specific menu items not being available.

Cleanliness

While some customers praised the cleanliness of the location, others reported dirty tables and unsanitary conditions, indicating a lack of consistency in maintenance.

Positive Experiences

Despite the negative feedback, there were several positive reviews praising specific staff members for their friendliness and excellent service, as well as the overall atmosphere being enjoyable for families.
  • NT
    Noelle Tribit
    Nov 3, 2025
    1.0
    I know it’s McDonalds. But I’ve never had to worry about a burger that was still mooing at me. Ive had food poisoning since.
  • MM
    MBDK117
    Nov 1, 2025
    1.0
    I am so sick of this place, and the other locations. It's all the same. The employees are absolutely dreadful, you can't ask them to verify an order at the speaker but magically once you get to the window, they can. (I don't want to wait for an order that might be stolen, and would like to know before wasting 10 minutes for nothing, which happens the most at these places.) This wouldn't be an issue if they let us drivers walk in, and they did for a short time, but discontinued that. It's not so bad Mon-Thur, but forget this place on the weekend. Not worth the aggravation. Wish more people would order somewhere else. McDonald's needs to be more like Raising Canes or at least Whataburger.
  • BP
    Brenda Pickelsimer
    Oct 30, 2025
    1.0
    Ordered filet o fish and cheeseburger at 9:;30pm. 12 cars have passed me. Still no food at 10:30pm phone number "not a working number" when tried to call. If I could give it a -100, i would.
  • JS
    Josh Spencer
    Oct 29, 2025
    5.0
    Of all the McDonald's around this is the best one the manager is a good guy never have had a single problem with anyone here really
  • CC
    Chad
    Oct 25, 2025
    2.0
    If you’re looking to play monopoly, look elsewhere. Last two times I bought eligible items here they didn’t have game pieces.
Read more reviews on Google

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's in McKinney, TX?

McDonald's is open Monday to Thursday from 5:00 AM to 1:00 AM, Friday from 5:00 AM to 4:00 AM, Saturday 24 hours, and Sunday from 4:00 AM to 1:00 AM.

What are the delivery hours for this McDonald's location?

Delivery is available Monday to Wednesday and Sunday from 5:00 AM to midnight, Thursday from 5:00 AM to 11:59 PM, and Friday to Saturday 24 hours.