Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and untrained.
Order Accuracy
Many customers reported issues with incomplete or incorrect orders, leading to frustration and dissatisfaction.
Speed of Service
Customers frequently mentioned slow service, both in the drive-thru and inside the restaurant, often exacerbated by staff inefficiency.
Cleanliness
While some customers noted cleanliness, others reported unsanitary conditions and a need for better maintenance.
Food Quality
Feedback on food quality was mixed, with some enjoying fresh items while others received cold or poorly prepared meals.
KM
Karla Maria manueles
Dec 30, 2025
5.0
Muy buena experiencia
ET
Eri'yes Tanga
Dec 30, 2025
1.0
If you don’t want to get scammed, do NOT redeem your McDonald’s points at this location. They take your reward code, my app even showed it was redeemed, but then they told me it “didn’t go through.” When I questioned it, the guy at the window blamed the owner and said it’s the owner’s fault this keeps happening. This is exactly what happened to me this morning.
OC
orianna cruz
Dec 12, 2025
1.0
siempre falta algo de mi orden para llevar ise mi orden desde la aplicasion y no me entregan todo muy mala experiencia
VS
Vaitii Yunnuen Salas Segura
Dec 3, 2025
1.0
Today I went at 3:30 pm to buy and they have a terrible customer service (one is going to buy I think they should change the counter cashiers since one is buying not asking for a gift). Apart from those who deliver your order, they ask you what their order is, they are supposed to have a list as the customers ask, what is the order of each one.... Thank you for your attention. I hope you improve the treatment since people most likely won’t come to consume .
SD
StAr DuSt
Nov 28, 2025
4.0
Place is always crowded but service is fast, they make sure to take the order rigth and food is fresh