McDonald's

3.5
1338 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
240 W Eldorado Pkwy, McKinney, TX
75069, United States

Hours

Reviews

3.5
1,338 reviews
5 stars
523
4 stars
232
3 stars
203
2 stars
101
1 star
279

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and untrained.

Order Accuracy

Many customers reported issues with incomplete or incorrect orders, leading to frustration and dissatisfaction.

Speed of Service

Customers frequently mentioned slow service, both in the drive-thru and inside the restaurant, often exacerbated by staff inefficiency.

Cleanliness

While some customers noted cleanliness, others reported unsanitary conditions and a need for better maintenance.

Food Quality

Feedback on food quality was mixed, with some enjoying fresh items while others received cold or poorly prepared meals.
  • KM
    Karla Maria manueles
    Dec 30, 2025
    5.0
    Muy buena experiencia
  • ET
    Eri'yes Tanga
    Dec 30, 2025
    1.0
    If you don’t want to get scammed, do NOT redeem your McDonald’s points at this location. They take your reward code, my app even showed it was redeemed, but then they told me it “didn’t go through.” When I questioned it, the guy at the window blamed the owner and said it’s the owner’s fault this keeps happening. This is exactly what happened to me this morning.
  • OC
    orianna cruz
    Dec 12, 2025
    1.0
    siempre falta algo de mi orden para llevar ise mi orden desde la aplicasion y no me entregan todo muy mala experiencia
  • VS
    Vaitii Yunnuen Salas Segura
    Dec 3, 2025
    1.0
    Today I went at 3:30 pm to buy and they have a terrible customer service (one is going to buy I think they should change the counter cashiers since one is buying not asking for a gift). Apart from those who deliver your order, they ask you what their order is, they are supposed to have a list as the customers ask, what is the order of each one.... Thank you for your attention. I hope you improve the treatment since people most likely won’t come to consume .
  • SD
    StAr DuSt
    Nov 28, 2025
    4.0
    Place is always crowded but service is fast, they make sure to take the order rigth and food is fresh

Frequently Asked Questions About McDonald's

What are the regular opening hours of McDonald's at 240 W Eldorado Pkwy, McKinney, TX?

McDonald's is open from 5:00 AM to 12:00 AM Monday through Wednesday, and from 5:00 AM to 1:00 AM Thursday to Sunday.

When is the drive-thru service available at this McDonald's location?

The drive-thru is open from 5:00 AM to 12:00 AM Monday through Wednesday, and from 5:00 AM to 1:00 AM Thursday through Sunday.