Brand Certified
McDonald's
3.0(1823 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
1810 W University, McKinney, TX
75069, United States
Certified by McDonald's • Mar 01, 2026
(972) 542-7862
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.0
1,823 reviews
5 stars
527
4 stars
306
3 stars
262
2 stars
148
1 star
580
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Many reviews highlighted issues with food quality, such as cold or undercooked items, and stale fries.
Operational Issues
Numerous complaints were made about the location's inconsistent hours, with claims of being closed despite advertising 24-hour service.
Management Concerns
Several customers expressed dissatisfaction with management's handling of issues, citing unprofessional behavior and lack of accountability.
- DCdelanie click6 days ago1.0The worst MacDonalds just a drive thru and bad staffing
- AHAshley HernandezFeb 22, 20261.0Horrible service and very disorganized, ordered 3 drinks and took 15 minutes mind you they’re soft drinks
- LSLee SFeb 17, 20264.0Hard to communicate with placing order.
- NSNur SmilerFeb 9, 20265.0We have had a bad experience with the customer service provided by McDonald's, as our order did not have some items included both times we ordered from the restaurant. Nevertheless, they solved the problem once we contacted them and left a review for the issue. We really appreciate the way it was handled. Special thanks to Brian. 😊😊😊🩷
- WWwonton wontonFeb 7, 20261.0Ordered the big breakfast and they didn't even put pancakes in it. Abysmal.
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's in McKinney, TX?
McDonald's in McKinney, TX is open 24 hours a day, 7 days a week, including holidays.
Does this McDonald's location offer delivery services?
Yes, McDonald's offers delivery services 24/7, including same-day and no-contact delivery options.
Can I order food through a mobile app?
Yes, you can order through the McDonald's App available on the Apple App Store and Google Play Store.
Is there a drive-thru available at this McDonald's?
Yes, the McDonald's in McKinney has a drive-thru that operates 24 hours a day, every day.
What payment options does McDonald's accept?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
What are some popular nearby restaurants to McDonald's on W University?
Nearby restaurants include Wendy's, Applebee's Grill + Bar, Long John Silver's, Domino's Pizza, Raising Cane's, Arby's, and Jack in the Box, offering a variety of dining options.
Are there any entertainment options near McDonald's?
Yes, North Texas Escape Rooms, offering escape room experiences and arts events, is nearby and can be a fun activity before or after visiting McDonald's.
Where can I find medical services close to McDonald's?
Nearby medical services include Akumin for diagnostic imaging, The Vine Medical Clinic, Rxpro Medical Supply, Studio Dental for dental care, and UrgentVet for veterinary services.
Does the McDonald's on W University offer WiFi for customers?
Yes, this McDonald's location offers WiFi for guests.
What types of food can I find at McDonald's at this location?
This McDonald's offers a variety of menu options including breakfast, burgers, coffee, sandwiches, ice cream, and frozen yogurt made with quality ingredients.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website