Five Guys

4.0
827 reviews
A close-up view of regular order of Five Guys fries.

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 3530 W. University Dr in McKinney is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
3530 W. University Dr, McKinney, TX
75071, United States

Hours

Reviews

4.0
827 reviews
5 stars
443
4 stars
161
3 stars
82
2 stars
55
1 star
86

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the burgers and fries, noting they were delicious and well-prepared, though some experienced inconsistencies in quality.

Service Issues

Several reviews highlighted poor customer service, including rude staff and long wait times, which negatively impacted the dining experience.

Pricing Concerns

Many customers expressed dissatisfaction with the high prices, feeling that the cost did not match the quality of the food received.

Cleanliness

The cleanliness of the restaurant was mentioned positively by some, while others reported unsanitary conditions.

Inconsistent Experience

Overall experiences varied significantly by location, with some customers having excellent visits while others reported disappointing service and food.
  • RB
    Ryan B.
    Nov 8, 2025
    5.0
    Great service! Great food! Clean restaurant! Thank you!
  • SS
    Steven Schwier
    Oct 18, 2025
    5.0
    The quality of burger and fries you get at FGB is outstanding. It’s a little pricey, though. Two cheese burger, two fries and two drinks was about $50 today.
  • CS
    Chetan Salian
    Oct 18, 2025
    3.0
    We ordered a to go thru DD Unfortunately it was nothing like our experience to their counterparts in CA. Burgers were cold , looked over handled and fries were tasteless dull and lifeless! We hope to never repeat this experience!
  • JW
    Jeff Walton
    Oct 13, 2025
    5.0
    Best fries of all time.
  • AA
    Ali
    Oct 3, 2025
    1.0
    Took too long to complete an online order. Staff is always mad for no reason and act like they don’t want to work. Food was bad.

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.