Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 3530 W. University Dr in McKinney is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Customers generally praised the burgers and fries, noting they were delicious and well-prepared, though some experienced inconsistencies in quality.
Service Issues
Several reviews highlighted poor customer service, including rude staff and long wait times, which negatively impacted the dining experience.
Pricing Concerns
Many customers expressed dissatisfaction with the high prices, feeling that the cost did not match the quality of the food received.
Cleanliness
The cleanliness of the restaurant was mentioned positively by some, while others reported unsanitary conditions.
Inconsistent Experience
Overall experiences varied significantly by location, with some customers having excellent visits while others reported disappointing service and food.
RB
Ryan B.
Nov 8, 2025
5.0
Great service! Great food! Clean restaurant! Thank you!
SS
Steven Schwier
Oct 18, 2025
5.0
The quality of burger and fries you get at FGB is outstanding.
It’s a little pricey, though. Two cheese burger, two fries and two drinks was about $50 today.
CS
Chetan Salian
Oct 18, 2025
3.0
We ordered a to go thru DD
Unfortunately it was nothing like our experience to their counterparts in CA.
Burgers were cold , looked over handled and fries were tasteless dull and lifeless!
We hope to never repeat this experience!
JW
Jeff Walton
Oct 13, 2025
5.0
Best fries of all time.
AA
Ali
Oct 3, 2025
1.0
Took too long to complete an online order. Staff is always mad for no reason and act like they don’t want to work. Food was bad.
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does Five Guys McKinney accept reservations?
No, Five Guys McKinney does not accept reservations.
What are the opening hours for Five Guys McKinney?
Five Guys McKinney is open daily from 11:00 AM to 10:00 PM.
Does Five Guys McKinney offer delivery and what are the delivery hours?
Yes, Five Guys McKinney offers delivery from 11:00 AM to 9:30 PM every day. You can order online via their delivery site.
Can I customize my burger or milkshake at Five Guys McKinney?
Yes, Five Guys offers more than 250,000 ways to customize your burger and over 1,000 milkshake combinations.
What payment methods are accepted at Five Guys McKinney?
Five Guys McKinney accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Is the dining experience at Five Guys McKinney casual?
Yes, the attire at Five Guys McKinney is casual, making it a relaxed and comfortable dining place.
Does Five Guys McKinney have facilities for families and children?
Yes, Five Guys McKinney welcomes children and offers high chairs as well as a children's menu.
Where can I find Five Guys McKinney located?
Five Guys McKinney is located at 3530 W. University Dr, McKinney, TX 75071, United States.
What nearby restaurants can I visit before or after dining at Five Guys McKinney?
Nearby restaurants include Simply Pho House (Vietnamese cuisine), Salata (salad bar), A Roma Italian Kitchen, First Watch - McKinney West (breakfast and brunch), and Chicken Salad Chick.
What other places of interest are near Five Guys McKinney for shopping or wellness?
Nearby places include Marshalls (clothing store), Magnolia Nail Lounge (beauty salon), Manna Massage and Wellness (massage therapy), and Buff City Soap (cosmetic supplies).
Are there any nearby services that could help customers visiting Five Guys McKinney with health or personal care?
Yes, nearby services include ATI Physical Therapy, McKinney Dental Group and Orthodontics, Dr. Kavitha Nagaruru (pediatric dentist), and Lotus Threading Art & Spa.