Einstein Bros.® Bagels is your neighborhood bagel and breakfast shop. We're proud to provide our guests with freshly baked bagels, breakfast egg sandwiches, coffee and much more. Visit an Einstein Bros. Bagels location near you!
Feedback on customer service is mixed, with some praising friendly staff while others report rude and unhelpful interactions.
Food Quality
Many customers enjoy the bagels and coffee, but there are complaints about inconsistency in portion sizes and quality.
Cleanliness
Several reviews mention cleanliness issues, with some customers reporting unsanitary conditions.
Management Issues
There are multiple complaints regarding management's attitude and handling of customer concerns, leading to dissatisfaction.
Location Visibility
Customers have noted difficulty finding the location due to poor exterior lighting and signage.
GA
Grayson Andrews
4 days ago
5.0
Owner gave me an extra hashbrown that deserves 5 stars
MC
Mariah C
Feb 22, 2026
5.0
Nice staff & big dining room
DD
Daniel
Feb 19, 2026
1.0
This location never seals their Uber eats orders. Very bad.
GH
Glen Hogan
Feb 1, 2026
1.0
Just stood there for 15 minutes waiting for someone to help me, straight up ignored me, so I said something and still got ignored, then another person walks in cuts in line in front of me gets helped immediately, so I try to ask for help again after she leaves and still get ignored. I'll never go there again. Absolutely ridiculous, my order was sitting on the back counter the entire time.
EE
Emlyn
Jan 24, 2026
2.0
So first let’s start up with. I’ve never been to this location before, but I have been to other Einstein locations. I ordered online through the app and I accidentally clicked the wrong store. Even though it was out of my way, it wasn’t so far out of my way that I couldn’t go there to pick up before I was supposed to be at work.
This location was in a target shopping center and although I was familiar with where target was, I didn’t know where any of the surrounding stores were. I turn on waves to help me find this place and it took me about 10 minutes. The reason it took me 10 minutes is because the store didn’t have their exterior lights on. There was no sign no nothing. Until I finally round a corner where there are interior lights on, but no lit sign. I go in to get my order and the girl that is there literally comes to the counter and basically says what do you want cause I didn’t hear anything come out of her mouth. She was just staring at me like you’re in my Way. If you want people to find you turn your stinking lights on when I explain to the girl behind the counter that it was very hard to find them because their lights were off. She literally looked at me above her eyebrows and said the lights go off at 6 AM… OK well dammit it’s still dark outside at 6 AM so why are your lights off. I told her I had an order for Wendii and she literally went walked over and grabbed the bag and slid it across the counter at me. Brunette, gray hoodie, sorry, honey, but your customer service skills suck. I will not go back to the store. It has not earned any kind of award or outstanding review. If you want people to find you, you want people to know where you’re at specially at the hustle and bustle time in the morning. Turn your stinking lights on and get somebody at the counter that actually wants a job.
Frequently Asked Questions About Einstein Bros. Bagels
What are the operating hours of Einstein Bros. Bagels in McKinney, TX?
Einstein Bros. Bagels in McKinney is open daily from 6:00 AM to 2:00 PM.
What type of food and beverages does Einstein Bros. Bagels offer?
They offer freshly baked bagels, breakfast egg sandwiches, signature lunch sandwiches, coffee beverages including cold brew, pastries, and more.
Does Einstein Bros. Bagels in McKinney offer in-store pickup and delivery services?
Yes, they provide in-store pickup and delivery services for customer convenience.
What payment methods are accepted at Einstein Bros. Bagels?
They accept American Express, Android Pay, Apple Pay, cash, contactless payments, Discover, Mastercard, Samsung Pay, and Visa.
Does Einstein Bros. Bagels provide catering services?
Yes, catering services are available for breakfast and lunch groups.
Where is Einstein Bros. Bagels located in McKinney?
The location is at 7645 S Custer Rd, Suite 400, McKinney, TX 75070.
What nearby restaurants can I visit before or after eating at Einstein Bros. Bagels?
Nearby dining options include It's Just Wings, Wingstop, Chili's Grill & Bar, Tokyo Joe's sushi restaurant, McDonald's, Subway, Chipotle Mexican Grill, On The Border Mexican Grill & Cantina, and Raising Cane's.
Are there any nearby stores or services useful to customers visiting Einstein Bros. Bagels?
Yes, nearby places include AT&T Store for mobile phone needs, Great Clips hair salons, European Wax Center for waxing services, FedEx Office print and shipping centers, Mattress Firm furniture store, Bank of America branches and ATMs, and The Education Station tutoring center.
Is there parking available at Einstein Bros. Bagels in McKinney?
Yes, there is both free street parking and free parking lot spaces available for customers.
How can I place an order online or find the menu for Einstein Bros. Bagels?
You can view the menu and place orders online at https://locations.einsteinbros.com/us/tx/mckinney/7645-s-custer-rd.
Brand Certified Facts from Einstein Bros. Bagels
Einstein Bros. Bagels partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: