Dutch Bros Coffee

4.3
252 reviews

About

Coffee ShopCafeTea RoomJuice Shop
Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.

Details

  • DeliveryNot available
  • TakeoutAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Dutch Bros Coffee
3850 W University Dr, McKinney, TX
75071, United States

Hours

Reviews

4.3
252 reviews
5 stars
187
4 stars
18
3 stars
9
2 stars
11
1 star
27

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times in the drive-thru, with some experiencing waits of 20-30 minutes.

Staff Friendliness

Many reviews highlighted the friendly and upbeat nature of the staff, with specific employees receiving praise for their excellent customer service.

Order Accuracy

Several customers expressed frustration with incorrect orders, noting that drinks were often made wrong or inconsistently.

Drink Quality

While many enjoyed the drinks, there were complaints about drinks being watered down or not meeting expectations.

Atmosphere

The overall atmosphere was described as positive and lively, contributing to a pleasant customer experience despite service delays.
  • DM
    Dallas Miata
    1 day ago
    5.0
    Dutch Bros is an amazing company in general. They always give you good vibes and help make your day even if you’re having a bad one. This one in particular I’ve been coming to since it’s opening and I was having a pretty rough day. They turned it completely around with their nice words and Justin in general good human nature thank you DB team. I appreciate you. And @Davi needs a pay raise stat. Drink more DUTCH, Bros.
  • MW
    Mikalah Wonzer
    5 days ago
    1.0
    It took 25 mins to get to the window and I didn’t even get my drink. They need more staff because i couldn’t even get out the drive way to leave
  • BI
    Bry Iniguez-Barzal
    Nov 14, 2025
    1.0
    almost 30 min in the drive thru is wiiiild. asked for an extra shot (in my hot coffee) but it still tasted super watered down. not worth being late to work.
  • JM
    jonathan mays
    Nov 9, 2025
    5.0
    This is my favorite location!
  • AB
    Amanda Blue
    Nov 2, 2025
    3.0
    I am currently in line for a coffee at 6:45 am on a a Sunday and have been here for about five minutes and still four cars deep. This used to be the best location, but the past few months the waits have been outrageous. Really rethinking my coffee choices.

Frequently Asked Questions About Dutch Bros Coffee

What sugar-free flavors do you offer?

Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.

What drinks are caffeine-free?

We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!