Dutch Bros Coffee

4.3
269 reviews

About

Coffee ShopCafeTea RoomJuice ShopDutch Bros. Coffee
Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.

Details

  • DeliveryNot available
  • TakeoutAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Dutch Bros Coffee
1605 Eldorado Pkwy, McKinney, TX
75069, United States

Hours

Reviews

4.3
269 reviews
5 stars
204
4 stars
13
3 stars
15
2 stars
9
1 star
28

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported extremely slow service, particularly during peak times, leading to long wait times in both the drive-thru and for mobile orders.

Customer Service

While some reviews praised the friendliness and helpfulness of the staff, others noted instances of rude behavior and poor customer interactions.

Drink Quality

Several customers expressed dissatisfaction with the quality and consistency of their drinks, mentioning issues like incorrect orders and drinks lacking flavor.

Positive Atmosphere

Despite the service issues, many reviews highlighted the positive and friendly atmosphere created by the staff, contributing to an enjoyable experience.
  • KR
    kendall robinson
    Dec 30, 2025
    1.0
    waited 40 minutes in the drive thru. rude workers and one of them was talking to the car in front of me for 10 minutes before she took my order. will not be coming back ever again.
  • NP
    NTX Picker
    Dec 18, 2025
    1.0
    This is the worst Dutch Bros location I’ve ever been to and I’ve been to a lot in the DFW area. I ordered ahead and the app said my drink would be ready at 3:32. When I arrived my drink was not ready. I asked why it wasn’t ready and was told they had a line. I then inquired if the drink is not going to be ready at the time stated why would that time be provided, the girl just stared at me and turned around without answering. I don’t understand why people who are in line, who weren’t promised a drink at a certain time, take priority. I stared in the window as two people made drinks and 1 person stocked cups. I then overheard the girl complaining to another worker about me. It took almost 15 minutes after my stated time to finally receive my drink.
  • DD
    DaKa16
    Dec 16, 2025
    1.0
    Find another dutch bros or go to starbucks if you want to pay for air. We’ve been here multiple times + other locations and I’ve asked for no ice in my SMALL drink. Never had an issue. The picture attached is what I got today. I asked if seriously that was all the coffee I was getting and they said yes. If you want more is an extra charge. What a freaking ripoff and disappointment. I got half a cup of coffee for a SMALL can’t imagine what the actual coffee amount is on the large ones.
  • ML
    Marco and Lauren Lige
    Dec 10, 2025
    3.0
    What’s the point of placing an order ahead of time if it’s still not ready at that time? For the 2nd time, I showed up at my pickup time and was told it wld be another 5 minutes. At that point, I might as well go through the drive-thru because it would be faster. This clearly isn’t a one-off — they need to get more consistent with online orders.
  • TT
    Tuck Tuck
    Dec 10, 2025
    5.0
    Bro, it's good bro. Dutch Bros

Frequently Asked Questions About Dutch Bros Coffee

What sugar-free flavors do you offer?

Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.

What drinks are caffeine-free?

We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!