Dunkin'

3.8
483 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve McKinney, TX for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
116 S Custer Rd, McKinney, TX
75071, United States

Hours

Reviews

3.8
483 reviews
5 stars
246
4 stars
86
3 stars
44
2 stars
34
1 star
73

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are mixed; while some staff members are praised for their friendliness and efficiency, others are criticized for rudeness and unprofessional behavior.

Food Quality

Food quality is inconsistent, with reports of stale or poorly prepared items, particularly hash browns and breakfast sandwiches.

Cleanliness

The cleanliness of the location is noted positively by some customers, while others report unsanitary conditions.

Staff Performance

Certain employees, like Tay and Dale, receive high praise for their exceptional customer service, while others are described as inattentive or rude.

Order Accuracy

There are frequent complaints about incorrect orders and delays, particularly in the drive-thru, leading to customer frustration.
  • EL
    Edith Lee
    Nov 5, 2025
    1.0
    I waited 15 min for a drink and I was the only 1 inside. They where more focused on drive thru.
  • BR
    Brittani Miller - Realtor
    Nov 1, 2025
    4.0
    Ok so I have heard about Dunkin FOREVER! It definitely has a cult-like following. They have always had good service and good coffee, but I’m always disappointed in the limited donut options. Donuts are good and coffee is good… but options are limited. Will say that I love the little buckets of donut holes… perfect for parties at daycare!
  • RM
    Rebecca Medina
    Oct 27, 2025
    3.0
    We’ve come here countless of times but through drive thru and always great friendly service. Today of all days decided we’re gonna chill for a bit so we ordered iced coffees n donuts & cashier couldn’t get rid of us fast enough a bit snubby w us. Then about 20 minutes later another women comes in w her kiddos and he’s all smiles and says donuts were on the house… No attitude nothing all smiles w them…. On my way! On now why be snubby just smile and be nice…
  • RC
    Rhonda Christian
    Oct 11, 2025
    5.0
    Great place and the staff is awesome!
  • DS
    divyansh shukla
    Sep 21, 2025
    5.0
    Samuel and Tay are the best employees and should get a raise

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in McKinney, TX?

Dunkin' in McKinney, TX is open daily from 5:00 AM to 9:00 PM, except on Wednesdays when it closes at 8:00 PM.

What types of meals does Dunkin' serve?

Dunkin' serves breakfast, lunch, and brunch, offering a variety of coffee, espresso, breakfast sandwiches, and donuts.