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Dunkin'

3.8
(491 reviews)

Business Details

116 S Custer Rd, McKinney, TX
75071, United States
(972) 347-6164
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve McKinney, TX for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
116 S Custer Rd, McKinney, TX
75071, United States

Hours

Reviews

3.8
491 reviews
5 stars
249
4 stars
86
3 stars
44
2 stars
34
1 star
78

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are mixed, with some praising friendly and efficient staff while others report rude behavior and long wait times.

Food Consistency

While many customers enjoy the food quality, there are complaints about stale or improperly prepared items, particularly donuts and breakfast sandwiches.

Management Issues

Several reviews indicate a need for better management and training, as issues with staff behavior and order accuracy are frequently mentioned.

Cleanliness

There are reports of unsanitary conditions, including dirty restrooms and unprofessional staff behavior, which detracts from the overall experience.
  • MM
    Matt_cBo
    Feb 14, 2026
    1.0
    Needs new management that values honesty
  • CC
    Chinieca
    Feb 1, 2026
    1.0
    Visited to try the brownie batter donut - after purchasing the donut I noticed it had a white cream inside instead of the brownie batter. I was pretty pissed since the cashier never mentioned when I ordered the brownie batter donut that it didn’t have brownie batter in it. Once I realized it had the wrong filling the worker mentioned the baker put the wrong filling in it. Okay but why sell it passing it off as a brownie donut 🤔 I was highly annoyed
  • VK
    Venkat K
    Jan 19, 2026
    4.0
    Seems like B&R came up with new automated system for ordering. Had to wait for 10-13 mins for people to come in help. Otherwise ,Great food quality and consistency on ice creams as always
  • KS
    K S
    Jan 19, 2026
    1.0
    No greeting. Nobody at chashier so have to order at kiosk. What i psid for were not in stock. Had to get what i didn't care for since i paid already. Slow service. Other customer had the same issue. They need to update the system otherwise people have to pay what they don't want. Never go back.
  • LP
    Lucas J Pratt
    Jan 10, 2026
    5.0
    It was a good drive-through experience. I really don’t know how to review a Dunkin’ Donuts, but the donuts were good and so was the sandwich. Odds are high that I will return.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in McKinney, TX?

Dunkin' in McKinney, TX is open daily from 5:00 AM to 9:00 PM, except on Wednesdays when it closes at 8:00 PM.

What types of meals does Dunkin' serve?

Dunkin' serves breakfast, lunch, and brunch, offering a variety of coffee, espresso, breakfast sandwiches, and donuts.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Legal business name
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