Dunkin'

3.8
488 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve McKinney, TX for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
116 S Custer Rd, McKinney, TX
75071, United States

Hours

Reviews

3.8
488 reviews
5 stars
250
4 stars
85
3 stars
44
2 stars
34
1 star
75

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff is mixed; while some customers praised friendly and helpful service, others reported rudeness and unprofessional behavior.

Food Quality

Many customers enjoyed the fresh donuts and breakfast items, but there were complaints about stale food, incorrect orders, and poor hygiene.

Cleanliness

Some reviews highlighted cleanliness and a pleasant atmosphere, while others noted issues with unsanitary conditions and dirty facilities.

Service Speed

Customers experienced inconsistent service speed, with some praising quick service while others reported long wait times and slow responses.
  • LP
    Lucas J Pratt
    2 days ago
    5.0
    It was a good drive-through experience. I really don’t know how to review a Dunkin’ Donuts, but the donuts were good and so was the sandwich. Odds are high that I will return.
  • AE
    Asmaa Elkhalifi
    Dec 25, 2025
    1.0
    I did a search online, it says it's open. We drove over 10 miles to find it to close!! At least update your ad online!
  • GG
    George
    Dec 10, 2025
    5.0
    We stopped in for a coffee ☕️ and a Donut 🍩 each. We ordered off the kiosk, and are order was brought to us. The staffe were friendly and accommodating. The donuts were tasty with our made to order coffees. A good visit to this Dunkin, and i highly reccomend them.
  • SR
    Sami Robins
    Dec 4, 2025
    5.0
    Five stars for this Dunkin’ Donuts location! The morning crew here is outstanding. They move fast, stay organized, and somehow manage to keep a smile on their faces even during the busiest rush. The service is always quick, accurate, and friendly, which makes a huge difference when you’re trying to get breakfast on the go. The breakfast items come out hot and fresh every time, and the donuts are consistently soft, flavorful, and well-made. You can tell the team takes pride in what they do. My order is always ready within minutes, and the employees make the whole experience feel welcoming and easy. This location absolutely stands out for its great customer service and consistent quality. If you need a reliable morning stop with friendly people and fast service, this is the place. Five stars all the way!
  • LM
    Lynn Martin
    Dec 3, 2025
    1.0
    Nasty place. The toilet doesn’t flush properly. Nobody in sight to take my order when I exited the restroom. I called out Hello twice, nobody showed up. I opened the door and closed it, still nobody. Finally as I was about to leave a girl came out from the back having obviously just put food in her mouth, still chewing it. She didn’t wash her hands or put on gloves before getting the donuts. Absolutely gross, I won’t be back.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in McKinney, TX?

Dunkin' in McKinney, TX is open daily from 5:00 AM to 9:00 PM, except on Wednesdays when it closes at 8:00 PM.

What types of meals does Dunkin' serve?

Dunkin' serves breakfast, lunch, and brunch, offering a variety of coffee, espresso, breakfast sandwiches, and donuts.