Chipotle Mexican Grill

3.1
56 reviews

About

Mexican Restaurant
Chipotle McKinney is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
8751 W. University Dr., McKinney, TX
75071, United States

Hours

Reviews

3.1
56 reviews
5 stars
23
4 stars
3
3 stars
5
2 stars
5
1 star
20
  • NN
    NA
    1 day ago
    5.0
    We were so hungry forgot to take pictures before we started eating. Steak was cut so nicely and was delicious. As usual the chips are stale tasting but still good!
  • KB
    Krishna Bhurtel
    2 days ago
    2.0
    Recently visited this location. I was very disappointed about the quality of food served here. Ordered Chicken bowl with white rice. Rice was not cooked properly. I could still feel uncooked core. Quality of chicken was also not as good as what I would normally get from other locations. It was a disappointing experience!
  • MM
    Mariana Monsalve
    Dec 27, 2025
    5.0
    LET ME TELL U!!! girl with red braids knew what she was doing, my bowl was phenomenal. and the cashier woman was the sweetest woman ever. 10/10
  • JF
    Ju Hugely Favored
    Dec 19, 2025
    1.0
    I had a very disappointing experience at this Chipotle and want to warn other customers (especially parents). Last night, 12/17/25, I ordered a kids quesadilla meal through the app for my child. The drive-thru line was severely backed up, with a wait of well over 20 minutes. Many customers ahead of and behind me left the line to park and go inside to retrieve their orders. I remained in the drive-through and waited even as my child became increasingly frustrated. When it was finally our turn at first I was handed someone else's order. Waited some more and when we received our food and took it home the quality was unacceptable. The meal contained very hard pieces (I don't believe they were rice), which caused my daughter to choke while eating. Additionally, the chicken and beans were far too spicy for a kids meal. My daughter barely ate any of the food, and to make things worse she became sick and vomited in the middle of the night. As a parent, this experience was alarming and made me worry that Chipotle may be reverting to practices that compromise food quality and safety. A kids meal should be mild, safe, and properly prepared. Unfortunately, despite being newer, this location failed to meet even basic expectations. I'm sharing this so other customers, especially parents can make an informed decision before ordering for themselves or their children.
  • TT
    TIMOTHY THOMPSON
    Dec 13, 2025
    1.0
    Terrible experience. I waited in line for 30 minutes on BOGO Saturday, only to get to the register and be told my entrées were not eligible. The frustrating part? The exact same order at this same location was BOGO just one week ago. I went back and waited in line again to change my entrée to one that was supposedly eligible—yet there was no signage, menu note, or explanation anywhere showing what qualified for the BOGO deal. Nothing was clearly defined or communicated. When I asked the manager for help, I was told there was nothing he could do. No attempt to resolve the issue, no apology—just a dismissive “Merry Christmas.” Merry Christmas? That felt more like “Sorry, no gift—here’s some coal.” The lack of transparency and customer service was disappointing. Based on this experience, I’ll be boycotting this location.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in McKinney serve?

Chipotle McKinney offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.

What are the operating hours of Chipotle Mexican Grill at 8751 W. University Dr., McKinney?

The restaurant is open daily from 10:45 AM to 10:00 PM.