Business Details
About
Fast Food RestaurantMexican Restaurant
Chipotle 380 Town Crossing is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.2
1,145 reviews
5 stars
439
4 stars
185
3 stars
92
2 stars
81
1 star
348
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with several instances of poor communication and dismissive attitudes.
Food Quality
Numerous reviews highlighted declining food quality, including cold meals, overcooked meat, and insufficient portions.
Cleanliness
Customers frequently noted unsanitary conditions in the restaurant, including dirty tables and floors.
Order Accuracy
There were multiple complaints about incorrect orders and inadequate portion sizes, leading to customer dissatisfaction.
Overall Experience
While some customers had positive experiences, the majority expressed disappointment and frustration with service and food quality.
- TCTruly Chaotic4 days ago4.0My burrito genuinely started leaking rice and it made me uncomfortable
- JCJose Alejandro Arenas CadenasNov 10, 20255.0Very good food
- SGSrini GOct 31, 20251.0To keep it short .. don’t waste your money here …skip this place and try one with better rating ..
- BHBob HarrellOct 21, 20254.0Excellent Food !!
- SLSteph LopezOct 2, 20251.0They refused to give my order to my husband even though I put his name for pick up and had proof of payment. Just ridiculous!! Had to go online and waste my time to request a refund …no dinner!! Unbelievable
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill at 380 Town Crossing serve?
Chipotle Mexican Grill serves customizable Mexican-inspired fast-casual food including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
What are the opening hours for Chipotle Mexican Grill at 2014 W University Dr, McKinney, TX?
Chipotle is open every day from 10:45 AM to 11:00 PM.
Does Chipotle Mexican Grill offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services.
Can I order Chipotle online or via a mobile app?
Yes, you can order online at https://order.chipotle.com/ or use the Chipotle app available in the Apple App Store.
Where is Chipotle Mexican Grill located specifically?
It is located at 2014 W University Dr in the 380 Towne Crossing Shopping Center, McKinney, TX 75071.
Is Chipotle Mexican Grill at 380 Town Crossing LGBTQ friendly?
Yes, this location welcomes LGBTQ customers.
What nearby dining options are available close to Chipotle Mexican Grill?
Nearby dining options include Zio Al's Mckinney (pizza and chicken), Nekter Juice Bar (smoothies and cafe), and Jimmy John's (sandwiches and fast food).
Are there any nearby places for fitness or wellness near Chipotle Mexican Grill?
Yes, Anytime Fitness gym and Royal Massage spa are nearby for fitness and relaxation.
What nearby beauty and spa services can I find around Chipotle Mexican Grill?
Nearby beauty and spa services include Planet Tan, Palm Beach Tan, European Wax Center, Royal Foot Spa, and Desire Threading & Color Specialists.
Can I find banks or ATMs near Chipotle Mexican Grill at 380 Town Crossing?
Yes, there are Bank of America and Bank of America ATM locations nearby to withdraw cash or perform banking services.