Brand Certified
Chipotle Mexican Grill
3.2(1164 reviews)
Certified by Chipotle Mexican Grill • Mar 01, 2026
Business Details
2014 W University Dr, McKinney, TX
75071, United States
Certified by Chipotle Mexican Grill • Mar 01, 2026
(972) 548-1542
Certified by Chipotle Mexican Grill • Mar 01, 2026
https://locations.chipotle.com/tx/mckinney/2014-w-university-dr?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=1132
Certified by Chipotle Mexican Grill • Mar 01, 2026
About
Certified by Chipotle Mexican Grill • Mar 01, 2026
Fast Food RestaurantMexican Restaurant
Chipotle 380 Town Crossing is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Mar 01, 2026
Hours
Certified by Chipotle Mexican Grill • Mar 01, 2026
Reviews
3.2
1,164 reviews
5 stars
446
4 stars
189
3 stars
93
2 stars
81
1 star
355
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted poor customer service, including rude staff and unhelpful attitudes.
Portion Sizes
Many customers complained about small portion sizes, particularly for meat and rice, leading to dissatisfaction.
Cleanliness
Several reviews noted unsanitary conditions in the restaurant, including dirty tables and food debris on the floor.
Food Quality
Customers reported inconsistent food quality, with some meals being bland or poorly prepared.
Positive Experiences
Despite the negative feedback, some customers praised the food and service, indicating that experiences can vary.
- SWSamoan Walker5 days ago1.0The African American girl scooping orders on the line had a terrible attitude I asked her how much for extra chicken she proceeds to scoop the chicken into my bowl and get a attitude when I told her that not what I wanted ended up paying 15$ for a bowl with an enormous amount of chicken why everytime I come to this terrible location it’s always a problem 😒
- MMMister MayhemFeb 19, 20264.0Wish the chicken had some seasoning on it.
- LJLuis JaramilloFeb 17, 20265.0My daughter loves this place
- NDNathan DemersFeb 5, 20261.0What is wrong with chipotle I'm walking into this store at 930 and they say they're out of half there food and they don't even close till 11:00. What is going on are y'all stupid? people are not going to come to your store. I went to two chipotles in McKinney and the both Had food all over the counter and half the food was put up. they sucked 6 months ago too like I would've thought the people that worked there had gotten fired. There's food all over the counter. People are not going to keep coming to your site I'm not going to Chipotle anymore so you lost a customer right here but it seems like y'all don't care
- BMBrian MarshJan 28, 20261.0Terrible service. The manager was either too lazy or inept to make any more pico de gallo 2 hours before they closed, and didn't have the courtesy to come over and talk to me about it. The server gave me half a portion of chicken on my bowl then coped an attitude when I asked her for the rest.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill at 380 Town Crossing serve?
Chipotle Mexican Grill serves customizable Mexican-inspired fast-casual food including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
What are the opening hours for Chipotle Mexican Grill at 2014 W University Dr, McKinney, TX?
Chipotle is open every day from 10:45 AM to 11:00 PM.
Does Chipotle Mexican Grill offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services.
Can I order Chipotle online or via a mobile app?
Yes, you can order online at https://order.chipotle.com/ or use the Chipotle app available in the Apple App Store.
Where is Chipotle Mexican Grill located specifically?
It is located at 2014 W University Dr in the 380 Towne Crossing Shopping Center, McKinney, TX 75071.
Is Chipotle Mexican Grill at 380 Town Crossing LGBTQ friendly?
Yes, this location welcomes LGBTQ customers.
What nearby dining options are available close to Chipotle Mexican Grill?
Nearby dining options include Zio Al's Mckinney (pizza and chicken), Nekter Juice Bar (smoothies and cafe), and Jimmy John's (sandwiches and fast food).
Are there any nearby places for fitness or wellness near Chipotle Mexican Grill?
Yes, Anytime Fitness gym and Royal Massage spa are nearby for fitness and relaxation.
What nearby beauty and spa services can I find around Chipotle Mexican Grill?
Nearby beauty and spa services include Planet Tan, Palm Beach Tan, European Wax Center, Royal Foot Spa, and Desire Threading & Color Specialists.
Can I find banks or ATMs near Chipotle Mexican Grill at 380 Town Crossing?
Yes, there are Bank of America and Bank of America ATM locations nearby to withdraw cash or perform banking services.
Brand Certified Facts from Chipotle Mexican Grill
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Certified March 01, 2026Yext Knowledge Graph
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