Chipotle Mexican Grill

Reviews

• SG

  Samantha Garcia

  3 days ago
  1.0
  Food cold Got a bowl and everything cold. But worse worse worse experience with the girl behind the counter rushed me the whole time. It was me and one other person who ordered before me. She put things i didn't ask for in my bowl because she wouldn't slow down and listen to my order. And then I paid she left my food close to the register Didn't say thank you I had to reach all the way over to get it. I love Chipotle eat it once a week atleast. Worse one ever
• JA

  Joseph Adcox

  Nov 10, 2025
  5.0
  Very good food a little bit on the expensive side but good food fresh and fast
• JM

  Joanna Martinez

  Nov 8, 2025
  1.0
  I ordered a bowl from the Chipotle on Craig Ranch in McKinney (2811 Craig Dr), and the chicken I received was completely burnt. When I brought it to the front, the manager in the back, Melissa, made a slick comment saying “it’s not burnt” while I was speaking with the front counter employee. They did give me more chicken, but it was still burnt all I could taste was the burnt flavor. I wasn’t trying to cause a problem, but the way it was handled was unprofessional and disappointing. I hope this location takes better care with food quality and customer service.
• VA

  Valarie Amaya

  Oct 23, 2025
  5.0
  This is the only Chipotle in McKinney I'll go to eat. Food is good, staff is friendly and I don't have to beg for a decent portion.
• OC

  Olivia Chan

  Oct 5, 2025
  1.0
  These new workers are terrible. I’ve been coming to this chipotle for a long time and portion sizing is obviously an issue at all chipotles but in general, I’ve never had a problem here because it never seemed malicious. Sometimes I’d get a bigger portion and sometimes it’d be smaller, but since I come so often, I never complained since it pretty much averages out. But today, not only did I get a small portion to begin with, I decided to get a side of protein at the last minute and they skimped me on that one too! I ordered my bowl first and the protein already looked a little light when the guy scooped it but whatever. The guy literally could not look more apathetic, so I just let it go. Then my boyfriend orders and he gets the exact same meat, but he got significantly more than me. Then when we’re paying, after my bowl is already sealed, I decided to get a side of protein. The girl worker (with literally the WORST attitude) just pinched a small amount into a salsa cup. I commented that it didn’t look like a full serving but she just stared at me in silence. I paid and went home but it was still bothering me so I decide to weigh everything. Chipotle website says a serving is 4oz of meat. My extra side of protein came out to 3oz. So then I decided to weigh the portion in my bowl too and that one was ALSO 3oz. Like yes, 1oz off makes it seem like it’s no big deal because these amounts are so small, but percentage wise you’re literally getting 25% less than what you’re paying for. And they did it to me TWICE. Maybe this will seem nitpick-y to some people but in this economy, with the rising cost of food and living in general, 25% less food while paying the same amount is ridiculous and will easily add up. There was a different girl who worked here (I wish I got her name, but I haven’t seen her in a while) who was great because she was just fair and consistent. I don’t even expect friendliness at all, because I know it’s chipotle and they’re not making that much. But these new batch of workers literally act like it’s your fault they have to work.

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