Brand Certified
Chipotle Mexican Grill
3.3(745 reviews)
Certified by Chipotle Mexican Grill • Mar 01, 2026
Business Details
2811 Craig Dr, McKinney, TX
75072, United States
Certified by Chipotle Mexican Grill • Mar 01, 2026
(972) 542-7337
Certified by Chipotle Mexican Grill • Mar 01, 2026
https://locations.chipotle.com/tx/mckinney/2811-craig-dr?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=633
Certified by Chipotle Mexican Grill • Mar 01, 2026
About
Certified by Chipotle Mexican Grill • Mar 01, 2026
Fast Food RestaurantMexican Restaurant
Chipotle Eldorado is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Mar 01, 2026
Hours
Certified by Chipotle Mexican Grill • Mar 01, 2026
Reviews
3.3
745 reviews
5 stars
286
4 stars
125
3 stars
67
2 stars
44
1 star
223
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported rude and unprofessional behavior from staff, particularly managers, leading to a negative dining experience.
Food Quality
Inconsistent food quality was highlighted, with complaints about cold food, burnt chicken, and small portion sizes.
Cleanliness
The location was frequently described as dirty, with unclean tables and food items, contributing to a poor overall impression.
Availability of Items
Customers expressed frustration over the restaurant running out of key ingredients and items before closing time.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their excellent service and noted that the food could be good when prepared correctly.
- MHMiles Hall2 days ago1.0The guy working here was so sloppy the drink machines were terrible and do not go here I’m warning you it is terrible
- CFCherokii Ferguson4 days ago5.0This Chipotle is a great clean location with awesome service.
- DLD LilleyFeb 16, 20262.0Most of the servers don't or can't speak English. I asked questions about the food and couldn't understand anything they said. Makes it tough to go back when the communication is zero.
- NDNathan DemersFeb 13, 20265.0I went during the day and this place was really good I've been frustrated by Chipotle but went in there today and it looked great people were really nice and the food looked good too. Will definitely be back
- LHLESLIE HUTTONFeb 9, 20261.0This is The sorriest bowl I Have ever seen this is totally disgusting. This is a full bed of rice a few strands of lettuce in about three pieces of meat and I ordered for pick up. Just imagine getting to get back to your work or wherever you’re going only to open your bag and see this well I will be going back. This is just totally disgusting.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Eldorado offer?
Chipotle Eldorado offers customizable Mexican-inspired dishes such as burritos, bowls, quesadillas, tacos, and salads with responsibly sourced ingredients.
What are the operating hours for Chipotle Mexican Grill at 2811 Craig Dr, McKinney, TX?
The restaurant is open daily from 10:45 AM to 10:00 PM.
Does Chipotle Eldorado offer online ordering and delivery services?
Yes, they provide online ordering through their website and app, and offer in-store pickup and delivery services.
Can customers sign up for rewards or get exclusive offers from Chipotle Eldorado?
Yes, customers can sign up for Chipotle Rewards to earn free food and receive exclusive offers.
Is Chipotle Mexican Grill Eldorado welcoming to the LGBTQ community?
Yes, this location welcomes LGBTQ customers.
Where is Chipotle Mexican Grill located in relation to nearby landmarks?
It is located at 2811 Craig Dr, near Trader Joe's and Bed, Bath & Beyond in McKinney, TX.
Are there coffee shops near Chipotle Eldorado where customers can go before or after dining?
Yes, Starbucks is a nearby coffee shop where customers can enjoy coffee before or after their meal at Chipotle.
What are some nearby restaurants around Chipotle Eldorado for customers seeking more dining options?
Nearby restaurants include Christina's Mexican Restaurant, Saltgrass Steak House, and Starwood Cafe, providing a variety of cuisines.
Are there any retail or shopping stores near Chipotle Eldorado?
Yes, Eldorado Plaza, Dollar General, and Griffin Jewelry are nearby shopping options for customers.
How can a customer contact Chipotle Mexican Grill Eldorado for questions or catering?
Customers can contact them by phone at +19725427337 or email at tx.0633.eldorado@chipotle.com for inquiries or catering services.
Brand Certified Facts from Chipotle Mexican Grill
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Certified March 01, 2026Yext Knowledge Graph
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