Customer experiences with service were mixed; while some praised friendly and attentive staff, others reported rude behavior and poor customer service.
Food Quality
Food quality was inconsistent, with many customers enjoying fresh and flavorful meals, while others complained about portion sizes and food preparation issues.
Cleanliness
Multiple reviews highlighted cleanliness issues, including dirty tables and a generally unkempt dining environment.
Order Accuracy
Several customers experienced problems with order accuracy, including missing items and incorrect orders, particularly with online and takeout orders.
DP
Dan Phillips
3 days ago
5.0
Sha told me about this place and her service was excellent! I will return for lunch again soon.
AL
Ana G. Loya
Jan 5, 2026
5.0
The most amazing staff I’ve ever dealt with. It was my first time at cava and they made it all so easy. they were patient and gave great recommendations. Such a great experience. Very grateful for their kindness ❤️
AG
Alejandra Sofia Gonzalez
Dec 26, 2025
1.0
It’s really bad service they are so rude like they give food for free please don’t came to slow no organization and really really bad
EE
Eric Elia
Dec 26, 2025
5.0
Went in not knowing to what to expect. Pleasantly surprised by the menu, the quality of the food and the over atmosphere. Highly recommend.
RB
Rebecca Bowman
Dec 19, 2025
4.0
For the week of Christmas, there’s not a single employee with a smile on their face, a greeting when you approach or a have a nice day when you leave… the number of staff seemed appropriate so no one was overworked… Great food & fair price.
CAVA is a fast-casual Mediterranean restaurant offering customizable greens + grains bowls, salads, and pitas.
Where is CAVA located?
CAVA is located at 4010 W. University Dr., Mckinney, TX 75071, United States.
What are the regular operating hours for CAVA?
CAVA is open daily from 10:30 AM to 10:30 PM.
Is CAVA open on major holidays?
CAVA is closed on Thanksgiving (Nov 27, 2025), Christmas Eve (Dec 24, 2025), and Christmas Day (Dec 25, 2025).
What payment options does CAVA accept?
CAVA accepts American Express, Cash, Discover, MasterCard, and Visa.
Does CAVA offer delivery and takeout services?
Yes, CAVA offers both delivery and takeout services.
Can families and children dine at CAVA?
Yes, CAVA welcomes families and children and also has a children's menu.
What nearby restaurants can I visit before or after dining at CAVA?
Nearby restaurants include Maple Street Biscuit Company, Parry's Pizza, The Brass Tap, Piada Italian Street Food, and Torchy's Tacos, offering a variety of dining options.
Are there nearby places to relax or get a massage near CAVA?
Yes, The NOW Massage McKinney spa is located nearby for relaxation or massage services.
Where can I grab a coffee or dessert near CAVA?
Close to CAVA, you can visit Cold Stone Creamery, Black Rock Coffee Bar, Dunkin', and Dutch Bros Coffee for coffee, ice cream, and desserts.