Buffalo Wild Wings

3.5
1513 reviews

About

Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.

Location

Buffalo Wild Wings
2035 N Central Expressway, McKinney, TX
75070, United States

Hours

Reviews

3.5
1,513 reviews
5 stars
613
4 stars
275
3 stars
174
2 stars
114
1 star
337

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous reviews highlighted poor service, including long wait times, inattentive staff, and rude interactions with management.

Food Quality

Many customers reported dissatisfaction with food quality, mentioning cold, overcooked, or improperly prepared items, including wings with feathers and incorrect orders.

Cleanliness

Several reviews pointed out unsanitary conditions, including dirty tables and foul-smelling bathrooms, contributing to an overall negative dining experience.

Mixed Experiences

While some customers praised specific staff members and enjoyed certain menu items, the overall sentiment indicated a decline in service and food quality at this location.

Management Concerns

Feedback indicated issues with management, including lack of oversight, unprofessional behavior, and failure to address customer complaints effectively.
  • CB
    Caitlin Boothe
    Nov 16, 2025
    1.0
    The quality of the food and service was absolutely terrible. One of the worse dining experiences we have ever had. Everything we ordered came out at random times- cold, missing items, grossly over fried. The mozzarella sticks didn’t have cheese in them. The onion rings reeked of a burnt fryer smell. My husband ordered wings that never came out so we cancelled the order. Trust the other bad reviews- this place is not worth your time or money.
  • CD
    cindylu d
    Nov 11, 2025
    5.0
    Went in for a quick bite to eat today (Verterans Day). Asked if they had a 'special' menu for vets, and was told its the boneless chicken with fries. I decided to skip that and ordered from the regular menu. When it was time to pay, the server (Brooke I think) said she'd check if I could get a discount. I didn't ask and wasn't expecting anything, but the manager compt my entire meal! What a pleasant surprise! Thank you very much!
  • DB
    Darren Brown
    Nov 11, 2025
    1.0
    Got my free Veteran meal and what a joke people. You actually serve this food on a normal bases? I ordered 10 boneless wings half Asian zing, half spicy garlic and it comes with fries. Fries were cold and not crispy at all. Wings where cold too. What happened to serving hot food. Not here of course. Nothing for me say at the restaurant since you gave me the food for free. Free cold food that is......
  • MH
    Mandell Hull
    Nov 11, 2025
    1.0
    The lady who looks like Roz from Monster Inc. wouldnt let me dine in then take my free wings to go Veterans day. Shame on her but I dont expect everyone to be thankful for my service
  • SM
    SUMANIKA MISHRA
    Oct 29, 2025
    2.0
    We are a big fan of BWWs. But this location disappoint us a big time. Those traditional wings were very small, hard and cuewy pieces like they serve on Tuesdays though we went on a Wednesday. Never coming back here to this location.

Frequently Asked Questions About Buffalo Wild Wings

What type of cuisine and specialties does Buffalo Wild Wings in McKinney offer?

Buffalo Wild Wings in McKinney offers award-winning Buffalo, New York-style wings with a choice of 26 sauces and seasonings.

What are the operating hours of Buffalo Wild Wings at 2035 N Central Expressway?

Buffalo Wild Wings is open from 11:00 AM to midnight Monday through Thursday and Sunday, and from 11:00 AM to 1:00 AM on Friday and Saturday.