Buffalo Wild Wings

Reviews

• BR

  Bartha Roberts

  4 days ago
  1.0
  Scott at Buffalo Wild Wings in McKinney sucked. We went Saturday evening for happy hour, sat at the bar, and Scott was our bartender. He looked annoyed the second we sat down. I asked for a strawberry margarita with salt on the rim. He handed it to me plain and said, “We don’t do that unless you tell me when I’m pouring.” My girlfriend asked about happy hour stuff since it was still on. He sighed and said, “It’s posted up there, look.” We couldn’t see it anywhere obvious so she asked again nicely. He muttered, “Two-for-one wells, three bucks for chips or tots, five for mozzarella sticks. Same every day,” then walked away. Wings took way too long, showed up barely warm, and no ranch even though we asked for it. I said something and he shrugged, “Kitchen’s backed up, that’s how it goes sometimes,” and started talking to some regulars like we weren’t even there. Bar was half empty but he never checked on us or offered another drink. Whole thing felt like we were bothering him. I’ve heard other people say the same about him being rude and slow. Won’t go back if he’s working. One star.
• JC

  James Caldwell

  Feb 14, 2026
  5.0
  Ok first off my wife and I dont go out much due to work and kids but as we enter the host wasn't around and this young lady who was a waitress came to us to after standing there for a few minutes as others just looked at us. We requested her to be our server as she took the time to come to us and even though the young lady didn't have a area for us to sit in, but had a table to clean up she said she could clean it but it would be a couple of minutes. She went straight to it and cleaned it. I couldn't be more proud of this location and our waitress. It was very clean even down to the restrooms lol. But most importantly our waitress Kaelan was super awesome. She made sure that my wife and I was taken good care of and even talked with us and made it feel like we were most definitely welcomed here. We will most definitely drive the extra 40 minutes to come back to this location instead of the Sherman location which is 20 minutes from our house. Thank you so much Kaelan and McKinney BWW location for the awesome experience.
• TF

  Trisha Furr

  Feb 11, 2026
  2.0
  No one at the door to greet or seat us. No sign w/ instructions of what we're supposed to do. So we waited, then seated ourselves. No one said a word acknowledging us. Food was ok. Pick 6 is a good deal price wise. Resturant was not busy. About 8 people on general dining room side. 2 servers on this side. About 10 in the bar area when we arrived. 1 server/bartender on this side. 2 workers at separate tables over to side near the kitchen, on their phones, paying no mind to anyone. Waiter/bartender came, took our drink order, returned w/ drinks. Took our food order. Came by around 15 mins later said food would be out in about 2 mins. A food runner from the kitchen brings us our meal. All good. ... Never to have anyone come by again for 40+ mins. No drink refills. No checking in on us. 2 people left because their dessert order was taking too long. Family of 4 left. 5 others come in bar side. 1 guy doing everything while other 2 sat on their phones at their own individual tables. 2 servers on general dining room side w/ 6 guests now. No one could help us. Both of us wanted another drink (sell- missed money making opportunity). We had discussed a dessert (sell- missed money opportunity). After sitting for 20 minutes waiting for someone to help us pay out (empty drinks for 15 mins before that), we FINALLY flagged the guy down to bring us our check. He passed us twice with us raising our hand & saying 'excuse me sir,' to get his attention as if he couldn't hear or see us. But he had time to stop & talk to the table of 2 ladies 3 times. Big missed opportunities tonight. We typically tip very well, but not tonight. Disappointed. Management- needs some help or it's not going to make it.
• LB

  Lauren Bellerose

  Feb 8, 2026
  1.0
  We waited 55 minutes for our order and it was placed HOURS in advance. We spent over $100 on this and had kids waiting in the car. This is truly unacceptable and very rude. The manager had nothing to say or update us in any way. The excuse was it’s Super Bowl Sunday. Yes, that’s why I ordered at noon today. This is such a bad way to conduct business and feels like there was no respect or regard for us as customers. This was so disappointing.
• TS

  Travis Stevermer

  Feb 3, 2026
  1.0
  3pm on a Tuesday. Was waiting 7 minutes at the front not a single person or host greeted me or sat me. Everyone jusr stared from a distance in the back. Really? This restaurant is trash. I just walked out. Never eating here again