Brand Certified
Arby's
3.5(960 reviews)
Certified by Arby's • Mar 01, 2026
Business Details
1706 West University Drive, Mckinney, TX
75069, United States
Certified by Arby's • Mar 01, 2026
(972) 542-0004
Certified by Arby's • Mar 01, 2026
http://www.arbys.com/locations/us/tx/mckinney/1706-west-university-drive/store-5387
Certified by Arby's • Mar 01, 2026
About
Certified by Arby's • Mar 01, 2026
Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Location
Certified by Arby's • Mar 01, 2026
Hours
Certified by Arby's • Mar 01, 2026
Reviews
3.5
960 reviews
5 stars
385
4 stars
170
3 stars
123
2 stars
82
1 star
200
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including unhelpful staff, long wait times, and incorrect orders.
Food Quality
While some customers enjoyed the food, many noted a decline in quality, with complaints about old or improperly prepared items.
Cleanliness
The cleanliness of the restaurant was a mixed bag; some praised it while others pointed out issues with cleanliness in the dining area.
Customer Experience
Several reviews highlighted a lack of customer care, with staff appearing disinterested or rude, impacting the overall dining experience.
Order Accuracy
Numerous customers experienced issues with order accuracy, receiving incorrect items or missing components.
- JDJoe DFeb 21, 20264.0Very delicious fish deluxe (Hawaiian Bun) combo with curly fries and a drink. Good customer service and this location was clean.
- BLBrenda LaneyFeb 15, 20265.0Arby’s was so good! We got the Beef & Cheddar and a gyro sandwich, and both were seriously delicious. Everything was fresh, hot, and full of flavor. Honestly, Arby’s is so underrated. People sleep on it, but the food is always solid and hits the spot. This visit definitely reminded me how good it is. Such a great meal — we’ll definitely be back! 🥪✨
- MWMichelle WrightJan 18, 20265.0Wish y'all have another 1 near Eldorado and Custer, Eldorado/Stonebridge area OR Eldorado/Independence
- DJDaniel JonesDec 22, 20251.0They forgot the fries in a 3 item order. Smh
- SDSonny DDec 17, 20251.0Food from Arby’s I always like. Service at this location horrible My feedback is guys if you rather not be at your job call in or take a day off. Learn to at least greet your customers. Drive thru I stood for like 4 mins thinking they are busy ( there were no cars ) after saying hello like 4 times lady comes on with an attitude tone saying hold on. Did me a Favor by taking my request of a sandwich for $9.73 I’m the one saying thank you. Ridiculous experience I’m not going to THIS location as it is was first time at this one and last time
Brand Certified Facts from Arby's
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Certified March 01, 2026Yext Knowledge Graph
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- Legal business name
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