Arby's

3.9
225 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
6540 State Highway 121 S, Mckinney, TX
75013, United States

Hours

Reviews

3.9
225 reviews
5 stars
120
4 stars
39
3 stars
24
2 stars
9
1 star
33

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences varied widely, with some praising friendly and efficient staff, while others reported rude service and long wait times.

Food Quality

Food quality was inconsistent, with some customers enjoying fresh and hot meals, while others received cold or poorly assembled items.

Cleanliness

The cleanliness of the restaurant was noted positively by some, but others reported unkempt conditions, particularly in the bathroom and dining area.

Order Accuracy

There were multiple complaints about incorrect orders and missing items, leading to frustration among customers.
  • BC
    Brenda Curry
    Dec 22, 2025
    5.0
    Love the curly fries and the classic roast beef sandwich!
  • BB
    Breadjamin
    Dec 19, 2025
    1.0
    Garbage and was not worth the cost. It's sad cause Arby's was once good but now it taste like cardboard.
  • MH
    MariKay Hamm
    Dec 16, 2025
    5.0
    Fabulous service, food fresh & generous
  • KS
    Kyle Sertner
    Nov 29, 2025
    1.0
    They were closed a hour early and the automated message said they would be open for another hour.
  • DJ
    Delilah Jordan
    Nov 19, 2025
    1.0
    Arby's would make a lot of money IF they had smart employees. Today I tried the Steak Bites for the first time and I was cheated out of bites. Some Steak Bites are 1/3 of the size as they should be. I'm talking pieces, they were not all equal and dry! Maybe the employees are eating them. It's been over 10 years since I bought food from Arby's and now I definitely won't go back. Chic Fil A gets it right every time. Owners train your employees so Arby's can make money!