Certified by Chipotle Mexican Grill • Apr 26, 2026
Mexican Restaurant
Chipotle is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Certified by Chipotle Mexican Grill • Apr 26, 2026
Certified by Chipotle Mexican Grill • Apr 26, 2026
Monday10:45 AM - 11:00 PM
Tuesday10:45 AM - 11:00 PM
Wednesday10:45 AM - 11:00 PM
Thursday10:45 AM - 11:00 PM
Friday10:45 AM - 11:00 PM
Saturday10:45 AM - 11:00 PM
Sunday10:45 AM - 11:00 PM
Reviews
3.0
755 reviews
5 stars
280
4 stars
92
3 stars
51
2 stars
43
1 star
289
JW
John-Carlos Wheatley
3 days ago
5.0
My son love this place
RS
Rosalie Solorio
6 days ago
2.0
lady with the half purple face straight up told me NO when I asked for more than a PINCH of cheese. I asked her for a cup of cheese & she said “you don’t need it”. thankfully the manager ended up giving it to me anyways LOL
RL
Ryan L
Apr 16, 2026
1.0
Horrible customer service and management
RS
Ra Sh
Mar 28, 2026
1.0
I visited earlier today around 7:30 PM, and my experience at the counter was disappointing. The lady assisting me came across as passive-aggressive and unprofessional in her tone and demeanor. The interaction felt dismissive rather than helpful, which made the experience uncomfortable.
Customer service plays a big role in how a place is perceived, and this kind of attitude is not acceptable. I hope this feedback is taken seriously and addressed so that future customers are treated with the respect and professionalism they deserve.
AW
Arthur Welborn
Mar 17, 2026
1.0
I placed my order on their app. I went through the drive thru to pickup. I picked up my order. After getting home, I noticed I have an order with a sticker showing Doordash on it. It is not my order.
I drive back to the store drive thru and tell them I have the wrong order . They said they will remake the order. And again I get home and my order is not correct. It is close, but not correct . The label is correct this time. I really don't know how to make it any clearer. These employees need to go through a training program and pass it to continue working. After my time and 2 trips to their store and it still isn't correct. I doubt I'll do it again. And I hope lots of people read this. I'm sorry for the person who ordered Doordash and didn't get their order. And I thought it would be easier ordering on the app. Wrong.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill at 380 & Lake Forest serve?
Chipotle Mexican Grill offers customizable fast-casual Mexican dishes including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
What are the operating hours of Chipotle Mexican Grill at 5151 W University Dr, McKinney?
The store is open daily from 10:45 AM to 11:00 PM.
How can I order food from Chipotle Mexican Grill online?
You can order online through their website at https://order.chipotle.com/ or via the Chipotle mobile app available on the Apple App Store.
Does Chipotle Mexican Grill support sustainable and humane ingredient sourcing?
Yes, Chipotle follows 'Food with Integrity' principles, sourcing ingredients from farms practicing humane and sustainable methods.
Is the Chipotle Mexican Grill location at 380 & Lake Forest welcoming to the LGBTQ community?
Yes, this location welcomes LGBTQ customers as indicated by its attributes.
What is the contact email and phone number for Chipotle Mexican Grill at this location?
You can reach them at TX.3558.380LkForest@chipotle.com or call +1 469-247-0016.
Which nearby fast food restaurants can I visit near Chipotle at 380 & Lake Forest?
Near Chipotle, you can also find Wendy's, Chick-fil-A, McDonald's, MOD Pizza, and another Chipotle Mexican Grill location for a variety of fast food options.
Are there nearby coffee shops close to the Chipotle Mexican Grill at 5151 W University Dr?
Yes, Starbucks and Circle K, which serve coffee and snacks, are located close by and make convenient spots for a drink before or after your meal.
Where can I find nearby financial services or ATMs near Chipotle at 380 & Lake Forest?
Nearby financial services include a Chase ATM and Coinme for currency exchange and ATM services.
What local amenities are near the Chipotle Mexican Grill for additional convenience?
Nearby amenities include Kroger supermarket, Valvoline Instant Oil Change, Aqua-Tots Swim School, and The ENT & Allergy Centers of Texas, offering grocery shopping, car care, swimming lessons, and medical services.
Brand Certified Facts from Chipotle Mexican Grill
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