Certified by Chipotle Mexican Grill • Apr 26, 2026
Fast Food RestaurantMexican Restaurant
Chipotle is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
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TakeoutAvailable
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Certified by Chipotle Mexican Grill • Apr 26, 2026
Certified by Chipotle Mexican Grill • Apr 26, 2026
Monday10:45 AM - 11:00 PM
Tuesday10:45 AM - 11:00 PM
Wednesday10:45 AM - 11:00 PM
Thursday10:45 AM - 11:00 PM
Friday10:45 AM - 11:00 PM
Saturday10:45 AM - 11:00 PM
Sunday10:45 AM - 11:00 PM
Reviews
3.2
1,177 reviews
5 stars
450
4 stars
190
3 stars
94
2 stars
83
1 star
360
RB
Rich Burt
Apr 17, 2026
1.0
Wow, ugh. You still have 2 more hours before closing, and nothing was restocked. Zero napkins, zero forks or spoons, no ice. No TP or soap in the bathrooms. And the clerk had to ask how to make change for cash!
AND EVERYTHING WAS COLD! 😡
JA
Joe A
Apr 16, 2026
1.0
Walked into a plume of smoke. Smelled like burnt plastic. Staff was busy cleaning, flipping over the tortilla press, and wouldn’t acknowledge us.
Finally got our food ordered, Powerade has been out for days. Worker stated “ if it’s not working we don’t have any” wouldn’t even check.
This location starts closing duties around 9pm, even though they close at 11?
All the forks and straws are out on tables and that whole area for cutlery and straws is stripped down to nothing. All the forks are left in a red basket on a table, violating local health codes. Every night this happens. What other health codes are they not following?
JG
Jimena Garcia
Apr 15, 2026
1.0
I literally just ordered, got home, was eating peacefully and as I was almost done I saw hair in my food?!?!?! My hair is blonde, I don’t have dark hair it’s disgusting. They also didn’t even fill my boyfriend’s plate because they were running out of food.
RF
Ruben Figueroa
Mar 23, 2026
1.0
Honestly, I felt ripped off ,not because of the price, but because of the poor quality of the food. We chose steak as the protein, and the quality was really bad it was very tough and lacked flavor. I’m not expecting filet mignon, but who knows what kind of meat they’re calling “steak.”
I also didn’t ask them to add so much extra of the other ingredients there was so much that they had to use a double tortilla. Sometimes more doesn’t mean better. The burrito weighed more than 3 pounds, which is just excessive.
Overall, everything else was fine, but I honestly do not recommend this establishment.
BW
BriAnna Wilson
Mar 16, 2026
3.0
The quality of the ingredients was great. But the people who are rolling the burritos had no idea how to roll the burritos. For some reason, and maybe it's because they were really busy. But it leaked all over their countertop, and when the lady wiped off the countertop, she put the thing she wiped within the trash, pushed the trash down, did not change her gloves, and wrapped another piece of foil around my burrito, absolutely disgusting and I'm really happy that my burrito was already wrapped in foil. But apparently it needed a lot of foil🤦🏽♀️🤦🏽♀️ if that burrito had been wrapped properly, it would have been so delicious....
Unfortunately, the restaurant itself was really dirty too, like their floors look like they only get light sweeps, but nobody mops, and you could see caked on dirt that had been there for who knows how long underneath the tables.... that was pretty sad to see... the bathrooms were oddly clean, though. So that was nice.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill at 380 Town Crossing serve?
Chipotle Mexican Grill serves customizable Mexican-inspired fast-casual food including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
What are the opening hours for Chipotle Mexican Grill at 2014 W University Dr, McKinney, TX?
Chipotle is open every day from 10:45 AM to 11:00 PM.
Does Chipotle Mexican Grill offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services.
Can I order Chipotle online or via a mobile app?
Yes, you can order online at https://order.chipotle.com/ or use the Chipotle app available in the Apple App Store.
Where is Chipotle Mexican Grill located specifically?
It is located at 2014 W University Dr in the 380 Towne Crossing Shopping Center, McKinney, TX 75071.
Is Chipotle Mexican Grill at 380 Town Crossing LGBTQ friendly?
Yes, this location welcomes LGBTQ customers.
What nearby dining options are available close to Chipotle Mexican Grill?
Nearby dining options include Zio Al's Mckinney (pizza and chicken), Nekter Juice Bar (smoothies and cafe), and Jimmy John's (sandwiches and fast food).
Are there any nearby places for fitness or wellness near Chipotle Mexican Grill?
Yes, Anytime Fitness gym and Royal Massage spa are nearby for fitness and relaxation.
What nearby beauty and spa services can I find around Chipotle Mexican Grill?
Nearby beauty and spa services include Planet Tan, Palm Beach Tan, European Wax Center, Royal Foot Spa, and Desire Threading & Color Specialists.
Can I find banks or ATMs near Chipotle Mexican Grill at 380 Town Crossing?
Yes, there are Bank of America and Bank of America ATM locations nearby to withdraw cash or perform banking services.
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