Whataburger

4.3
2982 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
2225 W US HIGHWAY 83, MCALLEN, TX
78501, United States

Hours

Reviews

4.3
2,952 reviews
5 stars
1,926
4 stars
539
3 stars
204
2 stars
99
1 star
184

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers expressed frustration with long wait times for food, particularly in the drive-thru, often exceeding 20-30 minutes.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, including missing items and wrong modifications.

Customer Service

While some customers praised individual staff members for their friendliness and helpfulness, others reported poor service and lack of responsiveness from management.

Food Quality

The quality of food received mixed reviews; while some enjoyed the taste and freshness, others complained about cold or improperly prepared items.

Cleanliness

Several customers noted cleanliness issues, including dirty tables and restrooms, impacting their overall dining experience.
  • XV
    Xavito Vega
    Nov 16, 2025
    5.0
    Siempre Ricardo , siempre fresco , te quita ese antojo de madrugada
  • FH
    fred hernandez
    Nov 15, 2025
    2.0
    Management as well as works do not knownhownto acknowledge customers waiting to place order. 2 workers behind counter carrying on there one conversation while customer is waiting to place order. Management on duty see what is going on and also doe not acknowledge customers. This location probably needs gm retrained in customer service. That way gm can show all workers the same. As for our orders, mistakes were made on both orders but the corrected the mistakes.
  • EG
    Eduardo David Rodríguez García
    Nov 10, 2025
    3.0
    La comida siempre bien, los baños parecía que algo explotó dentro de ellos no es la primera vez en la sucursal, y esto es constante...
  • TT
    Tiffany Trevino
    Nov 6, 2025
    1.0
    Don’t get curbside you’ll wait forever and end up with cold food and a water down drink.
  • RF
    RGV Calypso Fox
    Oct 29, 2025
    2.0
    I’ve been coming to this location since I was a kid growing up in the 90’s and I’ve always remembered having a great experience but recently these last two years or so it has not been so well. Multiple times i’ve been given the wrong order or missing parts of my order. My biggest gripe is the waiting, no matter what time you arrive day/night expect to wait 20-30mins for your food even if there are hardly any people inside or in the drive through. I’ve also learned to wait a good 20mins after my designated pick up time on my mobile orders before leaving to pick them up because it’s never ready at the time you are given and word of advice If you place a mobile order at night save yourself some time and select to pick it up inside and not the drive-thru even though you may have to still wait 10mins or so till it’s ready but if you decide to drive-thru expect a 30-45min wait after your designated pick up time. Last time did that I showed up 10min after my pick up time and still waited 30mins to get my food and this was around 1am in the morning and there was only one car in front of me.

Frequently Asked Questions About Whataburger

What are the operating hours of Whataburger in McAllen, TX?

Whataburger in McAllen is open 24 hours a day, 7 days a week.

Does Whataburger offer curbside pickup and delivery services?

Yes, Whataburger provides both curbside pickup and delivery services for customer convenience.