Whataburger

4.4
2442 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
7101 N 10TH ST, MCALLEN, TX
78504, United States

Hours

Reviews

4.4
2,380 reviews
5 stars
1,631
4 stars
408
3 stars
155
2 stars
54
1 star
132

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences vary widely; some staff are praised for their friendliness and attentiveness, while others are criticized for rudeness and poor attitude.

Food Consistency

Food quality is inconsistent, with reports of cold, burnt, or incorrect orders, leading to customer dissatisfaction.

Cleanliness

The cleanliness of the restaurant is a concern, with some customers noting dirty tables and bathrooms.

Wait Times

Customers frequently mention long wait times for food, both in-store and at the drive-thru, impacting their overall experience.

Management Issues

Several reviews highlight poor management practices, including lack of accountability and ineffective handling of customer complaints.
  • MC
    Mia Cienfuegos
    Oct 28, 2025
    5.0
    8/10 times the fries are fresh but my review is to highlight Vanessa. She took my order and although it was late, she was in high spirits, all smiles, and full of joy. In a world where we’re all struggling and overwhelmed and everyone resorts to unkindness and rudeness, Vanessa was a breath of fresh air. What an asset to this location! Hope she gets a raise! 🫶🏻🧡
  • PA
    Paola Alaniz
    Oct 23, 2025
    5.0
    Give Vanessa a raise she was unbelievably peppy
  • MW
    Mirella Westin
    Oct 14, 2025
    1.0
    So glad they closed and very nasty place inside the kitchen and unsinitized finally this place better clean first and then they need to rebuild it they found rats and fungus everywhere so gross im glad the fine they got.
  • AC
    Audrey Contreras
    Oct 9, 2025
    1.0
    Literally the worst whataburger on this side of town. Something always comes out wrong. As someone who literally works in customer service, and used to work be a Shift Lead at Whataburger myself it’s so disappointing. Customer service is horrible always trying to rush people on the speaker so orders come out wrong. Even when they put my order in right, the food comes out wrong.
  • BS
    Bryan Solis
    Oct 9, 2025
    5.0
    Very good service better than south 23rd . I was greeted by all the staff I felt welcomed I will most definitely stop here again . When near this area . They made me want to keep coming .wish some of these employees could be brought to south 23rd

Frequently Asked Questions About Whataburger

Where is Whataburger located?

Whataburger is located at 7101 N 10TH ST, MCALLEN, TX 78504, USA.

What are the operating hours of Whataburger?

Whataburger is open 24 hours every day of the week.