Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.
Customer service experiences vary widely; some staff are praised for their friendliness and attentiveness, while others are criticized for rudeness and poor attitude.
Food Consistency
Food quality is inconsistent, with reports of cold, burnt, or incorrect orders, leading to customer dissatisfaction.
Cleanliness
The cleanliness of the restaurant is a concern, with some customers noting dirty tables and bathrooms.
Wait Times
Customers frequently mention long wait times for food, both in-store and at the drive-thru, impacting their overall experience.
Management Issues
Several reviews highlight poor management practices, including lack of accountability and ineffective handling of customer complaints.
MC
Mia Cienfuegos
Oct 28, 2025
5.0
8/10 times the fries are fresh but my review is to highlight Vanessa. She took my order and although it was late, she was in high spirits, all smiles, and full of joy. In a world where we’re all struggling and overwhelmed and everyone resorts to unkindness and rudeness, Vanessa was a breath of fresh air. What an asset to this location! Hope she gets a raise! 🫶🏻🧡
PA
Paola Alaniz
Oct 23, 2025
5.0
Give Vanessa a raise she was unbelievably peppy
MW
Mirella Westin
Oct 14, 2025
1.0
So glad they closed and very nasty place inside the kitchen and unsinitized finally this place better clean first and then they need to rebuild it they found rats and fungus everywhere so gross im glad the fine they got.
AC
Audrey Contreras
Oct 9, 2025
1.0
Literally the worst whataburger on this side of town. Something always comes out wrong. As someone who literally works in customer service, and used to work be a Shift Lead at Whataburger myself it’s so disappointing. Customer service is horrible always trying to rush people on the speaker so orders come out wrong. Even when they put my order in right, the food comes out wrong.
BS
Bryan Solis
Oct 9, 2025
5.0
Very good service better than south 23rd . I was greeted by all the staff I felt welcomed I will most definitely stop here again . When near this area . They made me want to keep coming .wish some of these employees could be brought to south 23rd
Whataburger is located at 7101 N 10TH ST, MCALLEN, TX 78504, USA.
What are the operating hours of Whataburger?
Whataburger is open 24 hours every day of the week.
Does Whataburger offer pickup and delivery services?
Yes, Whataburger offers both curbside pickup and delivery services.
What types of food does Whataburger serve?
Whataburger serves burgers, chicken, salads, breakfast items, and desserts made to order using 100% pure beef on a toasted five-inch bun.
Is Whataburger family-friendly and accessible?
Yes, Whataburger welcomes children, has a children's menu, wheelchair accessible entrance, seating, parking, and restrooms.
Does Whataburger have a drive-through?
Yes, Whataburger offers a drive-through service for convenient ordering.
What payment methods does Whataburger accept?
Whataburger accepts credit cards, debit cards, and mobile NFC payments; it does not require cash only.
Are pets allowed inside or outside Whataburger?
Pets are not allowed inside but are allowed outside at Whataburger.
What nearby places can customers visit before or after dining at Whataburger?
Customers can visit nearby locations like Starbucks for coffee, Kolache Factory for bakery treats, and Russo's New York Pizzeria for Italian food.
How can nearby retail stores like AT&T Store and Trenton View Shopping Center help customers at Whataburger?
Customers can shop for mobile accessories at the AT&T Store or enjoy shopping at Trenton View Shopping Center before or after their meal at Whataburger.
Are there nearby healthcare or professional services near Whataburger?
Yes, nearby services include Pet Doctor 911 for veterinary needs, Cornerstone Caregiving for home health care, and Shred Nations for shredding services.