Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.
Numerous customers reported rude or unhelpful staff, long wait times, and incorrect orders, leading to dissatisfaction with service.
Food Quality
While some customers enjoyed the food, others complained about cold meals, incorrect orders, and declining taste quality.
Cleanliness
Several reviews highlighted cleanliness issues, particularly in dining areas and restrooms, with some customers feeling unsafe due to improper cleaning practices.
Positive Experiences
Despite the negative feedback, there were also positive mentions of friendly staff, quick service at certain times, and enjoyable food experiences.
CC
Chris
1 day ago
3.0
Ordered online still had to wait 20mins for my order and it was still cold.
PG
Priscila Guadarrama Gonzalez
2 days ago
5.0
Excelente servicio y calidad
ML
Mike Linn
Dec 22, 2025
1.0
Was waiting In line to order inside and I was next to order and the lady at the register said the person behind me was next then told me she got there first , when she clearly didn’t maybe she knew her or didn’t like us ? so I waited the lady was not ready and I waited for her to finish and she was just on her phone looking threw the menu , the register lady was rude when we finally got to order. I ended up leaving. I like their food at any location but this place had terrible service never going there and maybe to other locations for a while.
MC
Mike Cantu
Dec 5, 2025
1.0
0ver 20 mins for One combo meal manager could careless about customers no apologies no nothing wasn't packed was just told to park at pick up never came out kinda sucks spent most of my lunch period waiting on food that never came.
MR
Martha Ramirez
Dec 2, 2025
1.0
I received cold fries on my drive thru order. It's so upsetting picking up food just to find out your meal is not the way you ordered it. I spent $20 for cold food. Nah. Worst customer service. No empathy whatsoever. So to receive any credit I have to drive back and return food. So just wasted my time and gas and still had nothing to eat.
Whataburger is located at 4017 N 23rd St, McAllen, TX 78504, USA.
What are the operating hours of Whataburger in McAllen?
Whataburger is open 24 hours every day of the week. Note that holiday hours might differ.
What types of pickup and delivery services does Whataburger offer?
Whataburger offers in-store pickup, curbside pickup, and delivery services.
Does Whataburger serve breakfast and late-night food?
Yes, Whataburger serves breakfast, lunch, dinner, and offers late-night food.
Is Whataburger wheelchair accessible?
Yes, Whataburger has wheelchair accessible entrance, parking, seating, and restroom facilities.
Can I use a credit or debit card to pay at Whataburger?
Yes, Whataburger accepts both credit and debit card payments, as well as mobile NFC payments. Cash is not required.
Does Whataburger have seating and restrooms available?
Yes, Whataburger provides seating arrangements and has restrooms for customers.
Where can I find optical services near Whataburger?
Near Whataburger, you can find Crystal Clear Optical, Crystal Clear Optometry, and Herman's Wholesale Optical for eyewear and optometry services.
What other food options are available near Whataburger?
Nearby food options include Dairy Queen for ice cream and fast food, Schlotzsky's for sandwiches and fast food, The Blue Shell for seafood, Antojitos Mexicanos El Salsero for Mexican cuisine, R & R Indian Restaurant for Indian buffet, and Empanadas Mi Casa for fast food empanadas.
Are there any mobile phone stores close to Whataburger?
Yes, several mobile phone stores near Whataburger include Metro by T-Mobile, Cricket Wireless, and Boost Mobile.