Whataburger

4.3
2550 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
4017 N 23RD ST, MCALLEN, TX
78504, United States

Hours

Reviews

4.3
2,493 reviews
5 stars
1,627
4 stars
427
3 stars
171
2 stars
87
1 star
181

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported rude or unhelpful staff, long wait times, and incorrect orders, leading to dissatisfaction with service.

Food Quality

While some customers enjoyed the food, others complained about cold meals, incorrect orders, and declining taste quality.

Cleanliness

Several reviews highlighted cleanliness issues, particularly in dining areas and restrooms, with some customers feeling unsafe due to improper cleaning practices.

Positive Experiences

Despite the negative feedback, there were also positive mentions of friendly staff, quick service at certain times, and enjoyable food experiences.
  • CC
    Chris
    1 day ago
    3.0
    Ordered online still had to wait 20mins for my order and it was still cold.
  • PG
    Priscila Guadarrama Gonzalez
    2 days ago
    5.0
    Excelente servicio y calidad
  • ML
    Mike Linn
    Dec 22, 2025
    1.0
    Was waiting In line to order inside and I was next to order and the lady at the register said the person behind me was next then told me she got there first , when she clearly didn’t maybe she knew her or didn’t like us ? so I waited the lady was not ready and I waited for her to finish and she was just on her phone looking threw the menu , the register lady was rude when we finally got to order. I ended up leaving. I like their food at any location but this place had terrible service never going there and maybe to other locations for a while.
  • MC
    Mike Cantu
    Dec 5, 2025
    1.0
    0ver 20 mins for One combo meal manager could careless about customers no apologies no nothing wasn't packed was just told to park at pick up never came out kinda sucks spent most of my lunch period waiting on food that never came.
  • MR
    Martha Ramirez
    Dec 2, 2025
    1.0
    I received cold fries on my drive thru order. It's so upsetting picking up food just to find out your meal is not the way you ordered it. I spent $20 for cold food. Nah. Worst customer service. No empathy whatsoever. So to receive any credit I have to drive back and return food. So just wasted my time and gas and still had nothing to eat.

Frequently Asked Questions About Whataburger

Where is Whataburger located?

Whataburger is located at 4017 N 23rd St, McAllen, TX 78504, USA.

What are the operating hours of Whataburger in McAllen?

Whataburger is open 24 hours every day of the week. Note that holiday hours might differ.